Exam 8: Managing Human Resources and Labour Relations

Gainsharing and profitsharing are identical incentive programs.

Besides financial compensation, an organization provides its employees with an array of other indirect compensation called workers' compensation. training. benefits. 360 degree feedback. mentoring.

What is vestibule training?

What are work-based programs? What are the three common methods of work-based training?

A Conference Board of Canada study found that most companies do not measure the effectiveness of their incentive programs.

What are knowledge workers?

The Constitution Act divided authority over labour regulations between the federal and provincial governments.

Mel works at a company where workers must be union members before they can start work. Mel works in a(n) ______ shop. closed open union agency ironclad

Behaviour-based interviewing has declined in popularity during the past few years because employers now realize that employee attitudes are what really drive high performance.

All of the following are challenges facing unions, except technological change. employment growth in manufacturing industries. the decline of the so-called "smokestack industries." deregulation. free trade and the globalization of business.

Which occupations have over 80 percent unionized workers? Teaching and food and beverage workers Teaching and nursing Lawyers and food and beverage workers Nursing and doctors Management and teaching

What is recruiting?

When does an impasse occur? What are some of the actions which unions can take when their demands are not met?

List the variety of selection techniques that are used.

Cindy Stevens is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job, as well as the knowledge, skills, and abilities that someone must have to perform the job. Cindy is performing the HR function of job analysis. advertising. promotion. training. staffing.

The greatest union security exists in the ______ shop. closed open union agency ironclad

Which of the following is correct with regard to selecting human resources? An application form is an inefficient method of gathering information about an applicant. An assessment centre is a place where human resource professionals analyze an applicant's application form. The interview is a popular selection tool because it is almost always a good predictor of future job success. Interviewers can increase interview validity by asking "curveball" questions, i.e., questions that job applicants would never be expecting to be asked. All of these are correct.

Which of the following is a management tactic used to break a bargaining impasse? Work slowdown Lockout Wildcat strike Boycott Picketing

In which of the following dispute resolution alternatives does the neutral third party dictate a settlement between the two sides, which have agreed to submit to outside judgment? Arbitration Strike Lockout Boycott Mediation

The ________ provided for compulsory investigation of labour disputes by a government-appointed board before a strike was allowed. Constitution Act of 1867 Industrial Disputes Investigation Act Canada Labour Code Privy Council Order 1003 Ontario Labour Relations Act