Exam 8: Managing Human Resources and Labour Relations

At Palliser Furniture, any profit resulting from production that exceeds a certain level is split 50-50 between the company and the employees. This is an example of gainsharing. skill-based pay. pay-for-knowledge. profit-sharing. a bonus.

Human resources management involves the attraction, development, and maintenance of an effective workforce.

Under _________, profits earned above a certain level are distributed to employees, while under __________, bonuses are distributed to employees when a company's costs are reduced through greater work efficiency. protection plans; pay-for-knowledge plans profit-sharing; gainsharing gainsharing; profit-sharing a piece-rate incentive plan; a salary plan none of these

The first step in selection is asking the candidate to fill out an application form. doing reference checks. doing a job analysis. conducting an in-person interview. posting the job.

A job description describes the skills, education, and experience required by a job.

Generally speaking, a conciliator has more discretion than a mediator in a labour‒management dispute.

Which of the following is correct with regard to compensation? The term "compensation" refers to a number of different elements, including base salary, incentives, bonuses, benefits, and other rewards that employees receive. There is a general consensus in society that top managers deserve the high compensation they receive because their jobs are very complex and demanding. The average hourly wage in manufacturing is lower than the average hourly wage in retailing. Job evaluation is a method for determining whether a worker in a given job should be paid a wage or a salary. All of these are correct.

Why do so many business firms have employee compensation and benefit programs? Identify and describe some of the usual benefits.

Describe the human resources development process.

After negotiations failed, Acme Baskets, Inc. may choose to use a(n) ________ to prevent union employees from coming to work. economic strike strikebreaker stop work order boycott lockout

________ is the set of organizational activities directed at attracting, developing, and maintaining an effective workforce. Production management Operations management Developing a mission statement Human resource management Financial management

What approach is used to settle disputes between the government and public employees like firefighters and police officers? Strikebreakers Strikes Compulsory arbitration Collective bargaining Mediation

Forecasting the supply of labour involves two tasks. The first task is to forecast future organizational plans. the number and type of employees who will be in the firm at some future date. general economic trends. trends in past HR usage. demand for certain types of employees.

The Canada Labour Code prohibits paying employees on a piece-rate system.

Management uses strikes, boycotts, and picketing to offset union weapons employed during contract negotiations.

The simple ranking method requires a manager to rank-order, from top to bottom or from best to worst, each member of a particular workgroup or department.

The first step for a new employee is to enter an on-the-job training program.

An Ipsos Reid survey of over 1000 workers revealed that about _____ of those surveyed felt that they didn't always fit in well at work. one-fifth one-quarter one-third one-half three-quarters

Domino Grace is a financial services firm. Currently, it offers competitive salaries and very generous benefit packages. The cost of those packages is very high, but the company believes that these benefits have helped it attract and keep top talent. Domino Grace is completing a merger with Kryptos, Inc. Salaries at Kryptos are slightly below industry averages, and the benefit packages it offers are considerably worse than those offered by Domino Grace. Domino Grace believes that the merger would be in the best interest of the company, but employees at Domino Grace are resisting this change in part because they are worried that they will lose their outstanding benefits after a merger is complete. The CEO of Domino Grace believes that the best way to overcome the employees' resistance to change is through education and communication. The Kryptos CEO believes that it will be necessary to force the employees to accept the changes. Which of the following, if true, would most weaken the Domino Grace CEO's argument? Kryptos' stable finances offer outstanding long-term stability. Both Domino Grace and Kryptos use a variety of tools to communicate their corporate cultures, such as stories, awards, and special employee-only events. Kryptos' latest offer involves paying a higher price to Domino Grace shareholders if the combined company adopts Kryptos' benefits policy. Domino Grace divisions are assigned based on the customers they serve, and not functional areas. Kryptos has announced that it would follow Domino Grace's policies for attracting and retaining talent.

The purpose of recruitment is to select the very best applicant available for the position.