Question 1

Choosing an environment conducive to work and scheduling a reasonable block of time are two ways to avoid writer's block.

Accepted Answer

A) True 
 B)False

Question 2

Writers should revise for content first and then look at audience appeal and the mechanics of putting together the document.

Accepted Answer

A) True 
 B)False

Question 3

Blogs use far more text than websites and typically allow for customer comments.

Accepted Answer

A) True 
 B)False

Question 4

Editing to identify grammar errors should precede revising for content and style.

Accepted Answer

A) True 
 B)False

Question 5

You should proofread for content errors

Accepted Answer

A)  after you proofread for style errors. 
B)  to detect typographical errors. 
C)  to be sure the document is formatted correctly. 
D)  to determine whether the document makes sense. 
E)  only if you move, delete, or insert material in your message. 
A)  after you proofread for style errors. 
B)  to detect typographical errors. 
C)  to be sure the document is formatted correctly. 
D)  to determine whether the document makes sense. 
E)  only if you move, delete, or insert material in your message.

Question 6

Free writing is a method that helps some writers get past writer's block.

Accepted Answer

A) True 
 B)False

Question 7

What should you look for when you are revising a message for content?

Accepted Answer

a.Ensure that the content is relevant to

Question 8

When checking for typographical errors, double check for all of the following except

Accepted Answer

A)  correct spelling of proper names and information in charts and tables. 
B)  the use of direct or indirect organization. 
C)  errors that form a new word (and hence are not detected by software spell-checkers). 
D)  repeated or omitted words. 
E)  errors in titles and headings of reports. 
A)  correct spelling of proper names and information in charts and tables. 
B)  the use of direct or indirect organization. 
C)  errors that form a new word (and hence are not detected by software spell-checkers). 
D)  repeated or omitted words. 
E)  errors in titles and headings of reports.

Question 9

When you use free writing, you are

Accepted Answer

A)  allowing time to plan, draft, and revise a message in one sitting. 
B)  brainstorming freely about a writing project. 
C)  deciding how freely to revise a first draft. 
D)  evaluating the results of your first draft as freely as possible. 
E)  writing continuously for several minutes without stopping. 
A)  allowing time to plan, draft, and revise a message in one sitting. 
B)  brainstorming freely about a writing project. 
C)  deciding how freely to revise a first draft. 
D)  evaluating the results of your first draft as freely as possible. 
E)  writing continuously for several minutes without stopping.

Question 10

Which of the following is not true of the purpose of a message?

Accepted Answer

A)  It is easier to start with a general purpose and then identify your specific purpose. 
B)  It is important to determine what the reader is supposed to do as a result of reading your message. 
C)  The success of the message lies in whether you achieved your communication objective. 
D)  The purpose serves as a yardstick for judging the success of the message. 
E)  Your communication may be successful even if you did not meet your communication objective. 
A)  It is easier to start with a general purpose and then identify your specific purpose. 
B)  It is important to determine what the reader is supposed to do as a result of reading your message. 
C)  The success of the message lies in whether you achieved your communication objective. 
D)  The purpose serves as a yardstick for judging the success of the message. 
E)  Your communication may be successful even if you did not meet your communication objective.

Question 11

The final step in the revision process is to check your writing style and be sure it conveys a suitable image of you as the writer.

Accepted Answer

A) True 
 B)False

Question 12

Identify the correct statement about drafting.

Accepted Answer

A)  Messages should be drafted during brainstorming sessions. 
B)  A writer should concentrate on style and accuracy when drafting a message. 
C)  Revising while drafting is an effective way to enhance creativity. 
D)  Writers should compose a first draft after letting their ideas flow. 
E)  Drafting is the process of producing the final version of the message. 
A)  Messages should be drafted during brainstorming sessions. 
B)  A writer should concentrate on style and accuracy when drafting a message. 
C)  Revising while drafting is an effective way to enhance creativity. 
D)  Writers should compose a first draft after letting their ideas flow. 
E)  Drafting is the process of producing the final version of the message.

Question 13

Describe the characteristics of effective writing for company websites.

Accepted Answer

Concise writing, short paragraphs, and a

Question 14

If you are confident in your writing skills, the drafting stage of the business writing process is not essential and can be skipped to save time.

Accepted Answer

A) True 
 B)False

Question 15

When you analyze your audience, you

Accepted Answer

A)  identify the reaction you will have to the reader's needs. 
B)  adapt your message tone after observing any negative reaction. 
C)  examine your relationship with the reader. 
D)  present external evidence to support your logos. 
E)  decide on the purpose that suits each reader. 
A)  identify the reaction you will have to the reader's needs. 
B)  adapt your message tone after observing any negative reaction. 
C)  examine your relationship with the reader. 
D)  present external evidence to support your logos. 
E)  decide on the purpose that suits each reader.

Question 16

People often delete or read email based upon the subject line alone.

Accepted Answer

A) True 
 B)False

Question 17

Which component of the writing process serves as a yardstick for determining whether your message is successful?

Accepted Answer

A)  analyzing the primary audience 
B)  identifying the specific purpose 
C)  revising for technical content 
D)  proofreading for grammatical errors 
E)  organizing the content 
A)  analyzing the primary audience 
B)  identifying the specific purpose 
C)  revising for technical content 
D)  proofreading for grammatical errors 
E)  organizing the content

Question 18

If you do not know how much your readers know about a topic, gear the amount of detail in your message to the needs of the secondary audience.

Accepted Answer

A) True 
 B)False

Question 19

Engaging graphics, useful content, and helpful links on company websites are more user-friendly than well-crafted paragraphs of text.

Accepted Answer

A) True 
 B)False

Question 20

Without identifying the primary audience for a message, you cannot know whether you've achieved your goal.

Accepted Answer

A) True 
 B)False

Choosing an environment conducive to work and scheduling a reasonable block of time are two ways to avoid writer's block.

Writers should revise for content first and then look at audience appeal and the mechanics of putting together the document.

Blogs use far more text than websites and typically allow for customer comments.

Editing to identify grammar errors should precede revising for content and style.

You should proofread for content errors

Free writing is a method that helps some writers get past writer's block.

What should you look for when you are revising a message for content?

When checking for typographical errors, double check for all of the following except

When you use free writing, you are

Which of the following is not true of the purpose of a message?

The final step in the revision process is to check your writing style and be sure it conveys a suitable image of you as the writer.

Identify the correct statement about drafting.

Describe the characteristics of effective writing for company websites.

If you are confident in your writing skills, the drafting stage of the business writing process is not essential and can be skipped to save time.

When you analyze your audience, you

People often delete or read email based upon the subject line alone.

Which component of the writing process serves as a yardstick for determining whether your message is successful?

If you do not know how much your readers know about a topic, gear the amount of detail in your message to the needs of the secondary audience.

Engaging graphics, useful content, and helpful links on company websites are more user-friendly than well-crafted paragraphs of text.

Without identifying the primary audience for a message, you cannot know whether you've achieved your goal.

Understanding Business Communication

Team and Intercultural Communication

Interpersonal Communication Skills

The Writing Process

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentations

Employment Communication

Filters

Exam 5: Improving Your Writing Style

Choosing an environment conducive to work and scheduling a reasonable block of time are two ways to avoid writer's block.

Writers should revise for content first and then look at audience appeal and the mechanics of putting together the document.

Blogs use far more text than websites and typically allow for customer comments.

Editing to identify grammar errors should precede revising for content and style.

You should proofread for content errors

Free writing is a method that helps some writers get past writer's block.

What should you look for when you are revising a message for content?

When checking for typographical errors, double check for all of the following except

When you use free writing, you are

Which of the following is not true of the purpose of a message?

The final step in the revision process is to check your writing style and be sure it conveys a suitable image of you as the writer.

Identify the correct statement about drafting.

Describe the characteristics of effective writing for company websites.

If you are confident in your writing skills, the drafting stage of the business writing process is not essential and can be skipped to save time.

When you analyze your audience, you

People often delete or read email based upon the subject line alone.

Which component of the writing process serves as a yardstick for determining whether your message is successful?

If you do not know how much your readers know about a topic, gear the amount of detail in your message to the needs of the secondary audience.

Engaging graphics, useful content, and helpful links on company websites are more user-friendly than well-crafted paragraphs of text.

Without identifying the primary audience for a message, you cannot know whether you've achieved your goal.

Understanding Business Communication

Team and Intercultural Communication

Interpersonal Communication Skills

The Writing Process

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentations

Employment Communication

Filters