Exam 9: Management Control Systems and Responsibility Accounting

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Groucho Corporation and Harpo Company are movie companies.Comparative data for 20X4 and 20X5 are given below. Groucho Harpo Corporation Company Sales revenue 204 \ 8,400,000 \ 4,400,000 205 9,900,000 6,175,000 Number of employees 204 8,000 5,500 205 10,000 6,500 Assume that each 20X4 dollar is equivalent to 1.75 of the 20X5 dollars, due to inflation._____ is Groucho Corporation's 20X5 productivity measure in terms of revenue per employee.

(Multiple Choice)
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The purpose of a quality-control chart is _____.

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Describe a balanced scorecard, explain its advantages, and elaborate on key performance indicators.

(Essay)
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Critical failure factors are actions that must be done well to drive the organization towards its goal.

(True/False)
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The drive for some selected goal that creates effort and action toward that goal

(Short Answer)
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Groucho Corporation and Harpo Company are movie companies.Comparative data for 20X4 and 20X5 are given below. Groucho Harpo Corporation Company Sales revenue 204 \ 8,400,000 \ 4,400,000 205 9,600,000 6,200,000 Number of employees 204 8,000 5,500 205 9,000 10,000 Assume that each 20X4 dollar is equivalent to 1.50 of the 20X5 dollars, due to inflation._____ is Harpo Company's 20X5 productivity measure in terms of revenue per employee.

(Multiple Choice)
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Smile Company had the following results: Rolls of film processed 360,000 Sales revenue \ 1,170,000 Direct-labor hours worked 4,580 Direct-labor cost \ 50,000 If productivity is computed using financial measures, productivity is _____.

(Multiple Choice)
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Productivity is a measure of inputs divided by outputs.

(True/False)
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The effort to ensure that products and services perform to customer requirements

(Short Answer)
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Good performance measures will be all of the following except _____.

(Multiple Choice)
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Profit centers are responsible for _____.

(Multiple Choice)
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Financial measures often are lagging indicators that arrive too late to help prevent problems.

(True/False)
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An) _____ center is the responsibility center whose success is measured not only by its income, but also by relating that income to its invested capital.

(Multiple Choice)
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Identify which of the following is not a characteristic of a management control system.

(Multiple Choice)
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The following information pertains to the South Territory of Bama Company: Net Sales \ 5,000 Variable costs: Cost of merchandise sold 1,200 Operating expenses 450 Fixed costs: Controllable by segment manager 600 Controllable by others 250 Unallocated costs 750 The contribution by segment is _____.

(Multiple Choice)
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The statistical plot of measures of various products dimensions or attributes

(Short Answer)
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Some management experts have said that the only sustainable competitive advantage is the rate at which a company's managers learn.

(True/False)
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Total quality management _____.

(Multiple Choice)
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A balanced scorecard is used by for-profit companies, nonprofit organizations, and governmental agencies.

(True/False)
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The entire organization may be a responsibility center for the president.

(True/False)
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