Exam 9: Management Control Systems and Responsibility Accounting

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Segments are responsibility centers for which a separate measure of revenues and costs is obtained.

(True/False)
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The four categories of quality cost include production costs, appraisal costs, internal failure costs, and external failure costs.

(True/False)
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The term "cost center" is used indiscriminately to describe centers that may or may not be assigned responsibility for the capital investment.

(True/False)
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Service organizations focus on increasing the productivity of labor.

(True/False)
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All of the following are nonfinancial objectives of responsibility centers except _____.

(Multiple Choice)
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The following information is available for Stained Inc.and its two divisions, Books and Periodicals: Company Books Periodicals as a whole Division Division Net sales \ 100,000 \ 60,000 \ 40,000 Fixed costs: Controllable by division manager 16,500 12,500 4,000 Controllable by others 8,000 5,000 3,000 Variable costs: Cost of merchandise sold 24,500 17,500 7,000 Operating expenses 16,400 10,000 6,400 Unallocated costs 1,000 Unallocated costs 8,000 _____ is the contribution by segment for the Books Division.

(Multiple Choice)
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An)_____ center is not a type of responsibility center.

(Multiple Choice)
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_____ time is an alternate term for cycle time.

(Multiple Choice)
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Systems designers in organizations must contend with particularly difficult trade-offs among objectives.

(True/False)
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Identify which of the following statements regarding responsibility centers is false.

(Multiple Choice)
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The following information is available for Snoopy Inc.and its two divisions, Books and Periodicals: Company Books Periodicals as a whole Division Division Net sales \ 100,000 \ 60,000 \ 40,000 Fixed costs: Controllable by division manager 16,500 12,500 4,000 Controllable by others 8,000 5,000 3,000 Variable costs: Cost of merchandise sold 24,500 17,500 7,000 Operating expenses 16,400 10,000 6,400 Unallocated costs 1,000 Unallocated costs 1,000 _____ is the net income for the Snoopy Inc.

(Multiple Choice)
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The following information is available for Yellowed Inc.and its two divisions, Books and Periodicals: Company Books Periodicals as a whole Division Division Net sales \ 100,000 \ 50,000 \ 50,000 Fixed costs: Controllable by division manager 16,500 12,500 4,000 Controllable by others 8,000 5,000 3,000 Variable costs: Cost of merchandise sold 24,500 17,500 7,000 Operating expenses 16,400 10,000 6,400 Unallocated costs 1,000 Unallocated costs 1,000 _____ is the contribution by segment for the Periodicals Division.

(Multiple Choice)
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Managerial effort does not necessarily have to accompany goal congruence.

(True/False)
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A designer of management control systems always must determine this

(Short Answer)
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Decreasing cycle time _____.

(Multiple Choice)
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Employee turnover rate is a measure of _____.

(Multiple Choice)
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_____ is the first step in designing a management control system.

(Multiple Choice)
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A set of activities assigned to a manager or a group of managers or other employees

(Short Answer)
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Managers on all levels are held responsible for the total segment contribution.

(True/False)
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Once a management control system is designed for an organization, it will meet the organization's goals indefinitely.

(True/False)
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