Question 1

During the performance appraisal session,the manager should (select all that apply):

Accepted Answer

A) Maintain a relaxed and professional manner. 
B) Inquire about the employee's personal life and how it is affecting performance. 
C) Allow the employee to express opinions orally and in writing. 
D) Plan to give specific examples only for poor performance. 
A) Maintain a relaxed and professional manner. 
B) Inquire about the employee's personal life and how it is affecting performance. 
C) Allow the employee to express opinions orally and in writing. 
D) Plan to give specific examples only for poor performance.

Question 2

Anecdotal notes:

Accepted Answer

A) Should be completed only when there are performance concerns. 
B) Can be used to support and justify fairness in termination discussions. 
C) Are unnecessary if the evaluation instrument is thorough. 
D) Need to be completed at the end of a performance period. 
A) Should be completed only when there are performance concerns. 
B) Can be used to support and justify fairness in termination discussions. 
C) Are unnecessary if the evaluation instrument is thorough. 
D) Need to be completed at the end of a performance period.

Question 3

Which of the following strategies might be effective in empowering staff?

Accepted Answer

A) Communication book in which new information on policies and processes is communicated and mistakes are highlighted. 
B) Monthly staff meetings during which a portion of the agenda is devoted to sharing ideas and presentations on best practices for implementation on the unit. 
C) Once-yearly summative evaluations based on what the manager best likes about the individual. 
D) Focus on discussion of errors in care with direction as to how errors are to be prevented in the future. 
A) Communication book in which new information on policies and processes is communicated and mistakes are highlighted. 
B) Monthly staff meetings during which a portion of the agenda is devoted to sharing ideas and presentations on best practices for implementation on the unit. 
C) Once-yearly summative evaluations based on what the manager best likes about the individual. 
D) Focus on discussion of errors in care with direction as to how errors are to be prevented in the future.

Question 4

John's performance was satisfactory during the first month,but after that time,he was found to be very inconsistent in the provision of nursing care.One month before the end of the rating period,he cared for a very wealthy and influential client,who is best friends with the clinical manager.This client donated new furniture for the staff lounge in John's name to show appreciation for his care.John's subsequent performance appraisal resulted in outstanding ratings in all areas.This is an example of:

Accepted Answer

A) A performance rating based on justifiable evidence. 
B) A bias related to recent events. 
C) The impact of personality on the appraisal of performance. 
D) The effective use of a behaviorally anchored rating scale. 
A) A performance rating based on justifiable evidence. 
B) A bias related to recent events. 
C) The impact of personality on the appraisal of performance. 
D) The effective use of a behaviorally anchored rating scale.

Question 5

An outpatient clinic advertised for RN positions.Before authorizing an open position,the nurse manager should:

Accepted Answer

A) Review the position description and performance expectations for the opening. 
B) Place an ad in the local newspaper and on the telephone job line. 
C) Review all current applications on file. 
D) Look for employees within the system who might best fill the position. 
A) Review the position description and performance expectations for the opening. 
B) Place an ad in the local newspaper and on the telephone job line. 
C) Review all current applications on file. 
D) Look for employees within the system who might best fill the position.

During the performance appraisal session,the manager should (select all that apply):

Anecdotal notes:

Which of the following strategies might be effective in empowering staff?

An outpatient clinic advertised for RN positions.Before authorizing an open position,the nurse manager should:

Leading,Managing,and Following

Safe Care The Core of Leading and Managing

Developing the Role of Leader

Developing the Role of Manager

Legal and Ethical Issues

Making Decisions and Solving Problems

Healthcare Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power,Politics,and Influence

Caring, Communicating, and Managing with Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Strategic Planning, Goal-Setting, and Marketing

Leading Change

Building Teams Through Communication and Partnerships

Workforce Engagement and Collective Action

Managing Quality and Risk

Translating Research into Practice

Consumer Relationships

Conflict The Cutting Edge of Change

Managing Personal/Personnel Problems

Workplace Violence and Incivility

Delegation An Art of Professional Nursing Practice

Role Transition

Self-Management Stress and Time

Managing Your Career

Thriving for the Future

Filters

Exam 15: Selecting, Developing, and Evaluating Staff

During the performance appraisal session,the manager should (select all that apply):

Anecdotal notes:

Which of the following strategies might be effective in empowering staff?

An outpatient clinic advertised for RN positions.Before authorizing an open position,the nurse manager should:

Leading,Managing,and Following

Safe Care The Core of Leading and Managing

Developing the Role of Leader

Developing the Role of Manager

Legal and Ethical Issues

Making Decisions and Solving Problems

Healthcare Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power,Politics,and Influence

Caring, Communicating, and Managing with Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Strategic Planning, Goal-Setting, and Marketing

Leading Change

Building Teams Through Communication and Partnerships

Workforce Engagement and Collective Action

Managing Quality and Risk

Translating Research into Practice

Consumer Relationships

Conflict The Cutting Edge of Change

Managing Personal/Personnel Problems

Workplace Violence and Incivility

Delegation An Art of Professional Nursing Practice

Role Transition

Self-Management Stress and Time

Managing Your Career

Thriving for the Future

Filters