Question 1

Conceptual skills refer to the ability and knowledge to perform the mechanics of a particular job.

Accepted Answer

A) True 
 B)False

Question 2

A goal is a broad,long-term accomplishment that an organization wants to achieve.

Accepted Answer

A) True 
 B)False

Question 3

Robert is the manager of a departmental store.Which of the following is an example of a decisional role that he has to undertake?

Accepted Answer

A)  communicating with the top management 
B)  training the new employees in the store 
C)  performing operational tasks in the store 
D)  motivating employees to serve customers better 
E)  setting the prices of the products in the store 
A)  communicating with the top management 
B)  training the new employees in the store 
C)  performing operational tasks in the store 
D)  motivating employees to serve customers better 
E)  setting the prices of the products in the store

Question 4

Compare and contrast cognitive intelligence and social intelligence.

Accepted Answer

Cognitive intelligence involves reasonin

Question 5

Compare and contrast the roles of top managers and middle managers.

Accepted Answer

Top managers establish the structure for

Question 6

Explain a balanced scorecard.

Accepted Answer

Balanced scorecard is a method of monito

Question 7

A mentor is usually an experienced manager or employee who can help guide other managers and employees.

Accepted Answer

A) True 
 B)False

Question 8

First-line managers are those at the lowest level of the management hierarchy.

Accepted Answer

A) True 
 B)False

Question 9

Josephine is an employee supervisor in a manufacturing firm.She supervises a small group of assembly workers on one of her company's assembly lines.Josephine is a(n)________ manager.

Accepted Answer

A)  upper-level 
B)  top 
C)  first-line 
D)  middle 
E)  executive level 
A)  upper-level 
B)  top 
C)  first-line 
D)  middle 
E)  executive level

Question 10

Cognitive intelligence is a measure of a person's awareness of and ability to manage his or her own emotions.

Accepted Answer

A) True 
 B)False

Question 11

Managerial roles are grouped into three main categories: interpersonal,decisional,and ________.

Accepted Answer

A)  directive 
B)  instructional 
C)  operational 
D)  informational 
E)  differential 
A)  directive 
B)  instructional 
C)  operational 
D)  informational 
E)  differential

Question 12

High-level managers rely heavily on subordinates to collect,analyze,and summarize information.

Accepted Answer

A) True 
 B)False

Question 13

A top executive reads summaries of vital performance variables in the organization using the executive dashboard.The executive is performing the ________ role in this case.

Accepted Answer

A)  interpersonal 
B)  instructional 
C)  directional 
D)  decisional 
E)  informational 
A)  interpersonal 
B)  instructional 
C)  directional 
D)  decisional 
E)  informational

Question 14

Systems thinking ability refers to the ability to understand the relationship between components and the larger out put.Systems thinking ability is an example of a(n)________ skill.

Accepted Answer

A)  interpersonal 
B)  conceptual 
C)  technical 
D)  administrative 
E)  decision-making 
A)  interpersonal 
B)  conceptual 
C)  technical 
D)  administrative 
E)  decision-making

Question 15

Management is the process of planning,organizing,leading,and controlling to meet organizational goals.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following functions is typically performed by top managers?

Accepted Answer

A)  establishing the structure for the organization 
B)  supervising lower-level managers 
C)  translating strategic goals into actions 
D)  putting the systems and resources in place 
E)  translating strategic objectives into the actions 
A)  establishing the structure for the organization 
B)  supervising lower-level managers 
C)  translating strategic goals into actions 
D)  putting the systems and resources in place 
E)  translating strategic objectives into the actions

Question 17

Which of the following is an example of an administrative skill that managers possess?

Accepted Answer

A)  ability to make correct hiring decisions 
B)  being skillful in information gathering 
C)  being skillful in operating machines 
D)  ability to understand others' feeling 
E)  having a sense of empathy with subordinates 
A)  ability to make correct hiring decisions 
B)  being skillful in information gathering 
C)  being skillful in operating machines 
D)  ability to understand others' feeling 
E)  having a sense of empathy with subordinates

Question 18

The demand for Alfa's products has been shrinking in recent times.This is considered a(n)________ for the company.

Accepted Answer

A)  weakness 
B)  limitation 
C)  internal flaw 
D)  opportunity 
E)  threat 
A)  weakness 
B)  limitation 
C)  internal flaw 
D)  opportunity 
E)  threat

Question 19

A(n)________ is a specific,short-range target or aim.

Accepted Answer

A)  mission 
B)  tactic 
C)  strategy 
D)  objective 
E)  vision 
A)  mission 
B)  tactic 
C)  strategy 
D)  objective 
E)  vision

Question 20

Strengths and weaknesses are internal factors that contribute to a company's success or failure.

Accepted Answer

A) True 
 B)False

Conceptual skills refer to the ability and knowledge to perform the mechanics of a particular job.

A goal is a broad,long-term accomplishment that an organization wants to achieve.

Robert is the manager of a departmental store.Which of the following is an example of a decisional role that he has to undertake?

Compare and contrast cognitive intelligence and social intelligence.

Compare and contrast the roles of top managers and middle managers.

Explain a balanced scorecard.

A mentor is usually an experienced manager or employee who can help guide other managers and employees.

First-line managers are those at the lowest level of the management hierarchy.

Josephine is an employee supervisor in a manufacturing firm.She supervises a small group of assembly workers on one of her company's assembly lines.Josephine is a(n)________ manager.

Cognitive intelligence is a measure of a person's awareness of and ability to manage his or her own emotions.

Managerial roles are grouped into three main categories: interpersonal,decisional,and ________.

High-level managers rely heavily on subordinates to collect,analyze,and summarize information.

A top executive reads summaries of vital performance variables in the organization using the executive dashboard.The executive is performing the ________ role in this case.

Systems thinking ability refers to the ability to understand the relationship between components and the larger out put.Systems thinking ability is an example of a(n)________ skill.

Management is the process of planning,organizing,leading,and controlling to meet organizational goals.

Which of the following functions is typically performed by top managers?

Which of the following is an example of an administrative skill that managers possess?

The demand for Alfa's products has been shrinking in recent times.This is considered a(n)________ for the company.

A(n)________ is a specific,short-range target or aim.

Strengths and weaknesses are internal factors that contribute to a company's success or failure.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Organization and Teamwork

Production Systems

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters

Exam 7: Management Roles, Functions, and Skills

Conceptual skills refer to the ability and knowledge to perform the mechanics of a particular job.

A goal is a broad,long-term accomplishment that an organization wants to achieve.

Robert is the manager of a departmental store.Which of the following is an example of a decisional role that he has to undertake?

Compare and contrast cognitive intelligence and social intelligence.

Compare and contrast the roles of top managers and middle managers.

Explain a balanced scorecard.

A mentor is usually an experienced manager or employee who can help guide other managers and employees.

First-line managers are those at the lowest level of the management hierarchy.

Josephine is an employee supervisor in a manufacturing firm.She supervises a small group of assembly workers on one of her company's assembly lines.Josephine is a(n)________ manager.

Cognitive intelligence is a measure of a person's awareness of and ability to manage his or her own emotions.

Managerial roles are grouped into three main categories: interpersonal,decisional,and ________.

High-level managers rely heavily on subordinates to collect,analyze,and summarize information.

A top executive reads summaries of vital performance variables in the organization using the executive dashboard.The executive is performing the ________ role in this case.

Systems thinking ability refers to the ability to understand the relationship between components and the larger out put.Systems thinking ability is an example of a(n)________ skill.

Management is the process of planning,organizing,leading,and controlling to meet organizational goals.

Which of the following functions is typically performed by top managers?

Which of the following is an example of an administrative skill that managers possess?

The demand for Alfa's products has been shrinking in recent times.This is considered a(n)________ for the company.

A(n)________ is a specific,short-range target or aim.

Strengths and weaknesses are internal factors that contribute to a company's success or failure.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Organization and Teamwork

Production Systems

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters