Question 1

is the process of planned change and improvement of the organization through application of scientific knowledge.

Accepted Answer

Organizati

Question 2

The second step in Lewin's change process is _.

Accepted Answer

The answer of The second step in Lewin's change process...

Question 3

is important, and those who contribute to the change effort should be rewarded.

Accepted Answer

The answer of is important, and those who contribute to...

Question 4

The third stage of the survey feedback process,
, involves examining group decision making and communication.

Accepted Answer

The answer of The third stage of the survey feedback...

Question 5

A change in the organization may threaten the specialized expertise that individuals and groups have developed
over the years.

Accepted Answer

A) True 
 B)False

Question 6

With respect to managing change, management should consider resistance to change as

Accepted Answer

A) something to be overcome as quickly as possible. 
B) a signal to carefully examine the advantages and disadvantages of a change. 
C) something to be avoided. 
D) an opportunity to reinforce their authority. 
E) a commonplace, everyday event and not worry about it. 
A) something to be overcome as quickly as possible. 
B) a signal to carefully examine the advantages and disadvantages of a change. 
C) something to be avoided. 
D) an opportunity to reinforce their authority. 
E) a commonplace, everyday event and not worry about it.

Question 7

A holistic view of change encompasses the culture and dominant coalition as well as the people, tasks, structure, and information subsystems.

Accepted Answer

A) True 
 B)False

Question 8

When introducing job changes, managers must consider all of the following except

Accepted Answer

A) the total work environment within which the job exists. 
B) whether the job changes require adjustments in other organizational components. 
C) how to limit what employees know about the changes. 
D) whether workers have, or can easily obtain, the newly required skills. 
E) who will design the changes. 
A) the total work environment within which the job exists. 
B) whether the job changes require adjustments in other organizational components. 
C) how to limit what employees know about the changes. 
D) whether workers have, or can easily obtain, the newly required skills. 
E) who will design the changes.

Question 9

The three steps of Lewin's model of planned change are unfreezing, change, refreezing.

Accepted Answer

A) True 
 B)False

Question 10

Many efforts to create change in organizations adopt too broad a focus.

Accepted Answer

A) True 
 B)False

Question 11

Because of perceptual limitations such as lack of attention or selective attention, a person may not recognize a change in a rule or procedure and thus may not alter his or her behavior.

Accepted Answer

A) True 
 B)False

Question 12

With respect to management development, which of the following is not true?

Accepted Answer

A) The value of management development is a proven fact. 
B) Management development objectives must be compatible with organizational objectives. 
C) Management development is a long-range process. 
D) Organizations must use care in identifying their unique developmental needs. 
E) Management development is multifaceted and complex. 
A) The value of management development is a proven fact. 
B) Management development objectives must be compatible with organizational objectives. 
C) Management development is a long-range process. 
D) Organizations must use care in identifying their unique developmental needs. 
E) Management development is multifaceted and complex.

Question 13

A major problem of training programs is

Accepted Answer

A) identifying actual training needs. 
B) finding the time and funding for the training effort. 
C) motivating employees to want to learn. 
D) transferring employee training to the workplace. 
E) finding "role model" trainers. 
A) identifying actual training needs. 
B) finding the time and funding for the training effort. 
C) motivating employees to want to learn. 
D) transferring employee training to the workplace. 
E) finding "role model" trainers.

Question 14

The second step in Lewin's Process Model of change is

Accepted Answer

A) refreezing. 
B) unfreezing. 
C) change itself. 
D) prepare for it by planning. 
E) not static. 
A) refreezing. 
B) unfreezing. 
C) change itself. 
D) prepare for it by planning. 
E) not static.

Question 15

How might a manager reduce the spread of rumors regarding a change?

Accepted Answer

A) Start small. 
B) Secure top management support. 
C) Foster open communication. 
D) Encourage participation. 
E) Take a holistic view. 
A) Start small. 
B) Secure top management support. 
C) Foster open communication. 
D) Encourage participation. 
E) Take a holistic view.

Question 16

- programs are designed to help a work team or group develop into a mature, functioning team.

Accepted Answer

The answer of - programs are designed to help a...

Question 17

differ substantially from previous generations with respect to education, expectations, and value systems.

Accepted Answer

The answer of differ substantially from previous generations with respect...

Question 18

According to the continuous change process model, the final step is

Accepted Answer

A) measurement, evaluation, and control. 
B) OB model. 
C) a system audit and modification. 
D) the change agent. 
E) transition management. 
A) measurement, evaluation, and control. 
B) OB model. 
C) a system audit and modification. 
D) the change agent. 
E) transition management.

Question 19

All of the following are the most popular types of people-oriented change techniques except

Accepted Answer

A) training. 
B) team building. 
C) survey feedback. 
D) Internet excursion. 
E) management development. 
A) training. 
B) team building. 
C) survey feedback. 
D) Internet excursion. 
E) management development.

Question 20

Employees must be prepared for constant change.

Accepted Answer

A) True 
 B)False

is the process of planned change and improvement of the organization through application of scientific knowledge.

The second step in Lewin's change process is _.

is important, and those who contribute to the change effort should be rewarded.

The third stage of the survey feedback process, , involves examining group decision making and communication.

A change in the organization may threaten the specialized expertise that individuals and groups have developed over the years.

With respect to managing change, management should consider resistance to change as

A holistic view of change encompasses the culture and dominant coalition as well as the people, tasks, structure, and information subsystems.

When introducing job changes, managers must consider all of the following except

The three steps of Lewin's model of planned change are unfreezing, change, refreezing.

Many efforts to create change in organizations adopt too broad a focus.

Because of perceptual limitations such as lack of attention or selective attention, a person may not recognize a change in a rule or procedure and thus may not alter his or her behavior.

With respect to management development, which of the following is not true?

A major problem of training programs is

The second step in Lewin's Process Model of change is

How might a manager reduce the spread of rumors regarding a change?

- programs are designed to help a work team or group develop into a mature, functioning team.

differ substantially from previous generations with respect to education, expectations, and value systems.

According to the continuous change process model, the final step is

All of the following are the most popular types of people-oriented change techniques except

Employees must be prepared for constant change.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Filters

Exam 19: Organization Change and Development

is the process of planned change and improvement of the organization through application of scientific knowledge.

The second step in Lewin's change process is _.

is important, and those who contribute to the change effort should be rewarded.

The third stage of the survey feedback process, , involves examining group decision making and communication.

A change in the organization may threaten the specialized expertise that individuals and groups have developed over the years.

With respect to managing change, management should consider resistance to change as

A holistic view of change encompasses the culture and dominant coalition as well as the people, tasks, structure, and information subsystems.

When introducing job changes, managers must consider all of the following except

The three steps of Lewin's model of planned change are unfreezing, change, refreezing.

Many efforts to create change in organizations adopt too broad a focus.

Because of perceptual limitations such as lack of attention or selective attention, a person may not recognize a change in a rule or procedure and thus may not alter his or her behavior.

With respect to management development, which of the following is not true?

A major problem of training programs is

The second step in Lewin's Process Model of change is

How might a manager reduce the spread of rumors regarding a change?

- programs are designed to help a work team or group develop into a mature, functioning team.

differ substantially from previous generations with respect to education, expectations, and value systems.

According to the continuous change process model, the final step is

All of the following are the most popular types of people-oriented change techniques except

Employees must be prepared for constant change.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Filters