Question 1

Employees who contribute to the change in any way need to be rewarded.

Accepted Answer

A) True 
 B)False

Question 2

All of the following are goals of team building except

Accepted Answer

A) to assess individual motivation. 
B) to analyze the way work is performed. 
C) to set team goals and priorities. 
D) to examine relationships among workers. 
E) to examine group norms. 
A) to assess individual motivation. 
B) to analyze the way work is performed. 
C) to set team goals and priorities. 
D) to examine relationships among workers. 
E) to examine group norms.

Question 3

Despite their efforts to do so, baby boomers have failed to affect U.S.employment practices.

Accepted Answer

A) True 
 B)False

Question 4

The first step in the integrative framework for the implementation of task redesign is

Accepted Answer

A) appointment of a change agent. 
B) recognition of a need for a change. 
C) diagnosis of the work system and context. 
D) creation of a collateral organization. 
E) selection of task redesign as a potential intervention. 
A) appointment of a change agent. 
B) recognition of a need for a change. 
C) diagnosis of the work system and context. 
D) creation of a collateral organization. 
E) selection of task redesign as a potential intervention.

Question 5

According to the continuous change process model, in the measurement, evaluation, and phase, top management assesses the degree to which the change is having the desired effect.

Accepted Answer

The answer of According to the continuous change process model,...

Question 6

Jack Welch was so committed to making cultural changes within GE that he created the now famous Huntsville training facility to develop an army of change leaders.

Accepted Answer

A) True 
 B)False

Question 7

The pace of change makes it difficult to predict future changes.

Accepted Answer

A) True 
 B)False

Question 8

Problems related to resistance, control, and power can be overcome by broad participation in planning the change.

Accepted Answer

A) True 
 B)False

Question 9

The four popular types of people-oriented change techniques are training, management development programs, team building, and
_.

Accepted Answer

The answer of The four popular types of people-oriented change...

Question 10

Which of the following is not considered an example of organization development?

Accepted Answer

A) Job enlargement to reduce absenteeism and improve morale 
B) Automating an assembly line to increase production 
C) Autonomous work teams to improve cohesiveness 
D) Job enrichment to satisfy esteem needs 
E) Sensitivity training to improve communications 
A) Job enlargement to reduce absenteeism and improve morale 
B) Automating an assembly line to increase production 
C) Autonomous work teams to improve cohesiveness 
D) Job enrichment to satisfy esteem needs 
E) Sensitivity training to improve communications

Question 11

Resistance to change may arise from several and organizational sources.

Accepted Answer

The answer of Resistance to change may arise from several...

Question 12

A structural change affects all of the following except

Accepted Answer

A) performance appraisals. 
B) rewards. 
C) the requirement of careful planning. 
D) decision making. 
E) communication. 
A) performance appraisals. 
B) rewards. 
C) the requirement of careful planning. 
D) decision making. 
E) communication.

Question 13

The areas in which the pressures for change appear most powerful involve all of the following except

Accepted Answer

A) people. 
B) technology. 
C) information processing. 
D) strategic planning. 
E) competition. 
A) people. 
B) technology. 
C) information processing. 
D) strategic planning. 
E) competition.

Question 14

The changes that are occurring in organizations include all of the following except

Accepted Answer

A) cultures. 
B) structures. 
C) work relationships. 
D) customer relationships. 
E) All of these are changes that are occurring. 
A) cultures. 
B) structures. 
C) work relationships. 
D) customer relationships. 
E) All of these are changes that are occurring.

Question 15

From a behavioral perspective, individuals need to benefit in some way if they are to willingly help change something that eliminates the old, comfortable way of doing the job.

Accepted Answer

A) True 
 B)False

Question 16

The organization resists changes in that its structure and control systems protect the daily tasks of producing a product or service from uncertainties in the environment.

Accepted Answer

A) True 
 B)False

Question 17

Which stage of the survey feedback process focuses on the change agent interviews?

Accepted Answer

A) Group feedback 
B) Distribution of surveys 
C) Data gathering 
D) Process analysis 
E) Improvement planning 
A) Group feedback 
B) Distribution of surveys 
C) Data gathering 
D) Process analysis 
E) Improvement planning

Question 18

A is a person who may help manage a change effort.

Accepted Answer

The answer of A is a person who may help...

Question 19

Which of the following is not an organizational source of resistance to change as identified by Katz and Kahn?

Accepted Answer

A) Overdetermination 
B) Threatened expertise 
C) Resource allocation 
D) Group inertia 
E) Lack of education 
A) Overdetermination 
B) Threatened expertise 
C) Resource allocation 
D) Group inertia 
E) Lack of education

Question 20

Sam has good working relationships with his boss and coworkers but is concerned that the upcoming organization change might disrupt these.Sam is most likely to resist the change because of

Accepted Answer

A) lack of awareness. 
B) fear of the unknown. 
C) economic factors. 
D) habit. 
E) social factors. 
A) lack of awareness. 
B) fear of the unknown. 
C) economic factors. 
D) habit. 
E) social factors.

Employees who contribute to the change in any way need to be rewarded.

All of the following are goals of team building except

Despite their efforts to do so, baby boomers have failed to affect U.S.employment practices.

The first step in the integrative framework for the implementation of task redesign is

According to the continuous change process model, in the measurement, evaluation, and phase, top management assesses the degree to which the change is having the desired effect.

Jack Welch was so committed to making cultural changes within GE that he created the now famous Huntsville training facility to develop an army of change leaders.

The pace of change makes it difficult to predict future changes.

Problems related to resistance, control, and power can be overcome by broad participation in planning the change.

The four popular types of people-oriented change techniques are training, management development programs, team building, and _.

Which of the following is not considered an example of organization development?

Resistance to change may arise from several and organizational sources.

A structural change affects all of the following except

The areas in which the pressures for change appear most powerful involve all of the following except

The changes that are occurring in organizations include all of the following except

From a behavioral perspective, individuals need to benefit in some way if they are to willingly help change something that eliminates the old, comfortable way of doing the job.

The organization resists changes in that its structure and control systems protect the daily tasks of producing a product or service from uncertainties in the environment.

Which stage of the survey feedback process focuses on the change agent interviews?

A is a person who may help manage a change effort.

Which of the following is not an organizational source of resistance to change as identified by Katz and Kahn?

Sam has good working relationships with his boss and coworkers but is concerned that the upcoming organization change might disrupt these.Sam is most likely to resist the change because of

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Filters

Exam 19: Organization Change and Development

Employees who contribute to the change in any way need to be rewarded.

All of the following are goals of team building except

Despite their efforts to do so, baby boomers have failed to affect U.S.employment practices.

The first step in the integrative framework for the implementation of task redesign is

According to the continuous change process model, in the measurement, evaluation, and phase, top management assesses the degree to which the change is having the desired effect.

Jack Welch was so committed to making cultural changes within GE that he created the now famous Huntsville training facility to develop an army of change leaders.

The pace of change makes it difficult to predict future changes.

Problems related to resistance, control, and power can be overcome by broad participation in planning the change.

The four popular types of people-oriented change techniques are training, management development programs, team building, and _.

Which of the following is not considered an example of organization development?

Resistance to change may arise from several and organizational sources.

A structural change affects all of the following except

The areas in which the pressures for change appear most powerful involve all of the following except

The changes that are occurring in organizations include all of the following except

From a behavioral perspective, individuals need to benefit in some way if they are to willingly help change something that eliminates the old, comfortable way of doing the job.

The organization resists changes in that its structure and control systems protect the daily tasks of producing a product or service from uncertainties in the environment.

Which stage of the survey feedback process focuses on the change agent interviews?

A is a person who may help manage a change effort.

Which of the following is not an organizational source of resistance to change as identified by Katz and Kahn?

Sam has good working relationships with his boss and coworkers but is concerned that the upcoming organization change might disrupt these.Sam is most likely to resist the change because of

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Filters