Exam 10: Managing Human Resources

The New Hire (Scenario) Fadia begins her career working in the human resources department of a major corporation in UAE. She is asked to help ensure that the organization is following the legal guidelines for employment. -As part of any assessment of current operations of a job, Fadia knows that a ________ is a basic point of departure. This defines the job and behaviors necessary to perform the job.

Types of performance appraisal methods include written essays, multiperson comparisons, and graphic rating scales.

________ indicates how consistently a selection device measures a criterion.

Which of the following is not an option for decruitment?

If human resource planning shows a surplus of employees, management may want to reduce the organization's workforce through ________.

The Internal Hire (Scenario) Wael is a new sales manager for The Nile Group, a healthcare finance consulting firm. Wael was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job. Thus, Wael is especially aware of potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods. -Upon starting his new job, Wael met with each of his new subordinates individually. Prior to this meeting, Wael took the time to write out a subjective description of what he perceived as each of his employees' strengths and weaknesses. He also provided each salesperson with a graph depicting each salesperson's recent objective performance against his or her own past performance. Wael is utilizing which of the following technique(s)?

As a decruitment option, ________ are a temporary involuntary termination that can last from a few weeks to several years.

Which of the following statements is true of current situations in human resource management?

The Internal Hire (Scenario) Wael is a new sales manager for The Nile Group, a healthcare finance consulting firm. Wael was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job. Thus, Wael is especially aware of potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods. -Prior to the start of the national sales meeting at the end of January, Wael has scheduled a video conference with each of his employees in order to conduct their formal performance appraisal. Wael has considered a variety of performance appraisal methods. Since there are wide differences in the size and nature of territories within his region, Wael knows that objective measures of sales performance may not be a fair method of appraisal. He is more interested in maximizing the potential of each employee and each territory than letting employees know where they rank in comparison to their peers. Therefore, he has decided to make up a list of performance factors such as quantity and quality of work, job knowledge, cooperation, and initiative, and has ranked each employee on each factor using a five-point incremental scale. This approach is most consistent with what technique?

An assessment that defines a job and behaviors necessary to perform it is known as a ________.

In Egypt, about ________ people enter the labor market each year.

The New Hire (Scenario) Fadia begins her career working in the human resources department of a major corporation in UAE. She is asked to help ensure that the organization is following the legal guidelines for employment. -Fadia reviews the ________ guidelines, which require companies to hire a certain percentage of local citizens

Many reasonably sound companies no longer provide ________.

What training method involves employees participating in role playing, simulations, or other face-to-face types of training?

Labor unions tend to be relatively active in ________.

A Sign of the Times (Scenario) After hearing of the threat for a long time, Lina's company had finally decided that it must "right-size," and this meant coming up with a plan for reducing the current size of the workforce at her manufacturing plant. The job was left to her, and as much as she hated doing this part of her job, it was necessary for the survival of the company and not just an effort to inflate their stock price. She also appreciated that her company was willing to try many different routes to decrease their labor costs, which was consistent with the positive way the company had treated their employees in the past. -Lina tells management that another option at their disposal for easing the labor-cost crunch would be ________, which is a temporary involuntary termination that could last a few days or extend to years.

The minimum age for employment in Kuwait in industrial or dangerous jobs is ________.

Human Resources Selection (Scenario) Dani, the manager of selection in the human resources department, had been asked by Bashir, his boss, and the vice president of human resources, to review the selection methods their firm had been using and to recommend methods for future use. It seems that recent hires have not been working out, and this caused friction between the human resources group and the front-line managers, who had to utilize the talent sent to them. Additionally, there was also a need to hire executives in the company, and due to the responsibility these positions carry, the company wanted to ensure they selected the best possible people. Dani reviewed written tests as a selection method. -Dani also reviewed ________, in which applicants are presented with a miniature replica of a job and are asked to perform tasks central to that job.

The New Human Resources Manager (Scenario) Mustafa is hired to manage the human resources department of a local manufacturing company. this company has the reputation of being the firm "where you work until you find another job." Employee turnover is high and morale is low. Mustafa is determined to change the situation and make the organization's human resources a competitive advantage and source of pride for the firm. -Mustafa believes that part of the reason for the high turnover is that individual jobs are very poorly defined. Employees are not sure of what is expected of them and that performance standards are unequal between regions and functions. Steve conducts a ________ for each position, defining all the jobs and behaviors necessary to perform them.

________ is the proven relationship between the selection device and some relevant job selection criterion.