Exam 10: Managing Human Resources

Nationalization programs in the Gulf Arab countries have to be mainly understood within the ________ situation of those countries.

________ is a process used to compare one's performance with that of others.

People who prefer integration are more likely to respond positively to options such as flextime and part-time hours.

The use of ________ focuses the evaluator's attention on key behaviors that distinguish effective from ineffective work performance.

In a short essay, list and discuss five of the six best-known selection devices that managers can use to reduce, accept, and reject errors when hiring new employees. Include an analysis of the strengths and weaknesses of each of these selection devices to support your answer.

After the New Year, Wael schedules a day to travel with each of his sales reps. He presents them with their bonus checks from the preceding year. He confidentially shares with each of them a report that he recently received from top management. This report provides a comparison of regional performance, based upon percentage of quota met, for each quarter and the entire year. Additionally, individual salespeople are compared on a bar graph with their peers within the region and corporate-wide, for each quarter and the year. Finally, each employee is ranked on a percentile scale, indicating his or her relative performance for the year. Wael must provide management with a report offering reasons for poor performance and suggesting corrective actions. This is most representative of which performance evaluation technique?

A performance appraisal system that combines a graphic rating scale and a critical incident system into one process is a(n) ________.

________ creates an unpleasant work environment and undermines workers' ability to perform their job.

One disadvantage to employee referrals as a source of job candidates is that candidates tend to be minimally skilled.

In providing assistance to employees being downsized, many organizations offer some form of ________.

Studies find that downsizing is as stressful for the survivors as it is for the victims.

Successful orientation, whether formal or informal, results in an outsider-insider transition that ________.

The New Hire (Scenario) Fadia begins her career working in the human resources department of a major corporation in UAE. She is asked to help ensure that the organization is following the legal guidelines for employment. -The company is using ________ selection instruments because once on the job, the employees with high scores on the instrument outperform employees with low scores on the instrument.

The National Human Resource Development and Employment Authority (TANMIA) ________.

A(n) ________ that includes both positive and negative aspects about the job and the company provides higher job satisfaction and lower turnover.

What traditional training method involves employees working with an experienced worker who provides information, support, and encouragement?

Which of the following is correct?

Job rotation is the implementation of lateral transfers allowing employees to work at different jobs within an organization.

Recruitment (Scenario) Karim's company was expanding. After a period of downsizing, the company had decided to increase organizational profitability by gaining market share, which meant a need for more people. As assistant manager of human resources, he was in the process of evaluating what would be the most effective means of gaining new employees who were qualified, were cost efficient, and could help maintain the company's commitment to a diversified workforce. -Karim might also consider using ________. Even though this source would have little commitment to Karim's company, it has a good knowledge of industry challenges and requirements.

Today's progressive workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.