Exam 10: Managing Human Resources

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Various studies have concluded that an organization's human resources can be a significant source of ________.

(Multiple Choice)
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The New Hire (Scenario) Fadia begins her career working in the human resources department of a major corporation in UAE. She is asked to help ensure that the organization is following the legal guidelines for employment. -To demonstrate its ________, Fadia wants a selection process that measures the same thing consistently.

(Multiple Choice)
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In Lebanon, the 1964 Labour Law specifies a maximum working week of 48 hours.

(True/False)
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Which of the following is a disadvantage of recruiting at colleges?

(Multiple Choice)
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By 2020, the 15 to 24 age group in the Arab world is projected to increase to around ________.

(Multiple Choice)
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________ familiarizes the employee with the goals of the work unit, clarifies how his or her job contributes to the unit goals, and includes an introduction to his or her new co-workers.

(Multiple Choice)
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What is not one way that organizations are controlling their health care costs?

(Multiple Choice)
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Human resource planning can be condensed into two steps: assessing current human resources and assessing and meeting future resource needs.

(True/False)
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A Sign of the Times (Scenario) After hearing of the threat for a long time, Lina's company had finally decided that it must "right-size," and this meant coming up with a plan for reducing the current size of the workforce at her manufacturing plant. The job was left to her, and as much as she hated doing this part of her job, it was necessary for the survival of the company and not just an effort to inflate their stock price. She also appreciated that her company was willing to try many different routes to decrease their labor costs, which was consistent with the positive way the company had treated their employees in the past. -Another option that may help would be to have employees share jobs or perform their jobs on a part-time basis, an option known as ________.

(Multiple Choice)
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People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as ________.

(Multiple Choice)
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In a short essay, discuss how workforce diversity is directly affected by recruitment, selection, and orientation and training.

(Essay)
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Female economic activity is less than 50 percent of male economic activity in most Arab countries.

(True/False)
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"Saudization", "Emiratization", and "Omanization" refer to government initiatives towards increasing exports.

(True/False)
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In most Gulf Arab countries, over 85 percent of all workers are unionized.

(True/False)
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Wael is a little concerned over constant reports that his sales folks are unreasonably demanding of sales administration and customer service personnel. Although Wael knows that one of his salespeople is very difficult to deal with at times, he believes the rest are being painted with the same brush unfairly. With management's approval, Wael administers a survey to sales administration and customer service staff, asking them to respond to items that reflect the actual job behaviors of sales employees from all four regions. The surveys are randomized to eliminate potential biases. He then compares his region's evaluation against that of the others. This is most representative of what performance evaluation method?

(Multiple Choice)
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An organization's compensation system has been shown to have an impact on its ________.

(Multiple Choice)
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In a short essay, explain why human resource management is important to organizational success.

(Essay)
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In Jordan, the law prohibits non-citizens from joining labour unions.

(True/False)
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Labor laws in Jordan ________.

(Multiple Choice)
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High-performance work practices include such activities as ________.

(Multiple Choice)
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