Exam 1: Introduction to Management and Organisations

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Which of the following types of skills is described with the terms analyze and diagnose?

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Efficiency is described as "doing things right."

(True/False)
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One of the common characteristics of all organizations is ________, which is typically expressed in terms of the organization's goals.

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In a short essay, discuss which approach is more useful for describing the job of a manager functions or roles? Describe the contributions of both approaches.

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Resource allocation and disturbance handling are both considered decisional roles.

(True/False)
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The Customer Meeting (Scenario) Samer, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Samer reports to Bassem, a production manager, who in turn reports to Hani, a general manager, who reports to Jamil, a vice president of operations. Recently, Jamil asked Hani to have a meeting with Samer and Bassem regarding some customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns, and to develop a specific plan to address these concerns. -Jamil is considered to be what level of management?

(Multiple Choice)
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Effectiveness refers to the relationship between inputs and outputs.

(True/False)
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Yusuf the Manager (Scenario) As a production supervisor, Yusuf decides on Friday afternoon how many units of output his employees will be able to produce and on which days certain products will be run in his department. He also decides which of his employees are going to be responsible for operating which machines within the department next week, as his employees are multi-skilled assemblers. On Monday, he informs his employees of their assignments to specific machines by handing out assignment sheets. He tells the employees that the schedule is going to be difficult this week due to the increased number of units. He goes on to tell them that he is sure they can fulfill the schedule because they are such good and skilled employees. Each day during the week, Yusuf checks the amount of output that the employees have completed and the number of units that have been rejected. -When Yusuf checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the management functions?

(Multiple Choice)
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A finance manager who reads the Wall Street Journal on a regular basis would be performing which role?

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In order to be considered a manager, an individual must coordinate the work of others.

(True/False)
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Technical skills include ________.

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The organizing process is more important ________.

(Multiple Choice)
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A finance manager who reads the Wall Street Journal on a regular basis would be performing the figurehead role.

(True/False)
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Innovation is only important in high-tech firms.

(True/False)
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An automobile manufacturer that increased the total number of cars produced at the same cost, but with many defects, would be ________.

(Multiple Choice)
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Which of the following is not an example of a decisional role according to Mintzberg?

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In today's world, organizational managers at all levels and in all areas need to encourage their employees to be on the look-out for new ideas and new approaches.

(True/False)
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In a survey conducted for a group of Arab executives, 'access to financial resources' was cited as a greater challenge to innovation than 'lack of qualified personnel'.

(True/False)
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Which of the following levels of management is associated with positions such as executive vice president, chief operating officer, chief executive officer, and chairman of the board?

(Multiple Choice)
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Organizing includes ________.

(Multiple Choice)
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