Exam 1: Introduction to Management and Organisations

Which of the following types of managerial positions is most likely to involve clerical duties?

Which of the following is an example of an efficient manufacturing technique?

The structure of the managerial relationships among Jamil, Hani, Bassem, and Samer can best be described as a ________.

The Customer Meeting (Scenario) Samer, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Samer reports to Bassem, a production manager, who in turn reports to Hani, a general manager, who reports to Jamil, a vice president of operations. Recently, Jamil asked Hani to have a meeting with Samer and Bassem regarding some customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns, and to develop a specific plan to address these concerns. -What is the commonality among Samer, Bassem, Hani, and Jamil?

The Busy Day (Scenario) Munir Jamil, plant manager at Control Systems Inc., sighed as he sipped his first cup of coffee at 5 a.m. and read his agenda for the day. He is giving two company tours in the morning: the first to a newspaper reporter who is writing a story on the new plant expansion, and the second to a group of Control Systems managers . Munir then has a meeting with the unit manager, Fadi, to discuss Fadi's recent drop in performance (a task Munir always hates). Next, Munir is spending a couple of hours reviewing the trade journals he receives from his high-tech association and writing up a brief synopsis for his presentation next week to the division president. Finally, in the late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible. Whew! Just another day in the glamorous life of a manager. -When Munir reviews the new equipment malfunction, what management role will he play when deciding whether to bring in extra people?

In a short essay, discuss the difference between efficiency and effectiveness and include a specific example to support each concept.

In a short essay, explain how the definition of a manager has changed over time. Provide an example that illustrates the current definition.

The Busy Day (Scenario) Munir Jamil, plant manager at Control Systems Inc., sighed as he sipped his first cup of coffee at 5 a.m. and read his agenda for the day. He is giving two company tours in the morning: the first to a newspaper reporter who is writing a story on the new plant expansion, and the second to a group of Control Systems managers . Munir then has a meeting with the unit manager, Fadi, to discuss Fadi's recent drop in performance (a task Munir always hates). Next, Munir is spending a couple of hours reviewing the trade journals he receives from his high-tech association and writing up a brief synopsis for his presentation next week to the division president. Finally, in the late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible. Whew! Just another day in the glamorous life of a manager. -When Munir conducts the tour for the Control Systems managers, he will be operating in which of the management roles?

Which of the following is true concerning technical and managerial skills?

The fact that Sarah completes her projects is an indication of her ________ as a manager.

The Customer Meeting (Scenario) Samer, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Samer reports to Bassem, a production manager, who in turn reports to Hani, a general manager, who reports to Jamil, a vice president of operations. Recently, Jamil asked Hani to have a meeting with Samer and Bassem regarding some customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns, and to develop a specific plan to address these concerns. -Samer is considered to be what level of management?

The General Manager (Scenario) Jamal is the general manager of a production facility. In a routine day, Jamal might meet with city officials or civic leaders about environmental issues, due to the plants presence in the community. After these meetings, he will then meet with the plant's functional managers to discuss the concerns expressed by the city representatives. Other times, Jamal might meet with the production manager, Basma, and the human resource manager, Rana, to discuss a complaint filed by one of the employees in a production department. Jamal might also spend time on the Internet looking for new technologies that can be used in the production processes of his plant. -When Jamal meets with the functional managers to share with them the results of the meeting with city officials or civic leaders, he is performing which management role?

Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals.

All of these have influenced Arab managerial thought except ________.

A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?

Katz concluded that managers need three essential skills: technical, human, and conceptual.

The emphasis that managers give to various roles seems to be based on their ________.

A difference between traditional organizations and new organizations is that the new organizations tend to be more ________.

A manager's success is typically ________.

Which of the following types of skills are described with terms such as abstract situations and visualization?