Exam 6: Relating to Others at Work

The chairman of a manufacturing company calls for a general staff meeting to discuss the process of operations. He asks the senior managers to skip the introduction part and move straight to the main topic of discussion. The chairman's attitude shows he is more focused on

Tim, Sam, and Ross meet to discuss their sales strategies for the upcoming quarter. When their discussion reaches a point where they can't agree on anything, Tim suddenly gets up and says, "I have to pick my kids from school. You two sort this out." He then leaves. Which conflict style does Tim display in this situation?

Rudy is the managing director of an advertising company and hires Rose as his personal secretary. As the months pass, the two begin spending more and more time together, and ultimately start dating. What kind of a relationship are Rudy and Rose involved in?

The headmaster of Hebron International School wanted to cover the football field with natural grass, but the physical education teachers suggested synthetic grass because of the unpredictable and extreme weather conditions in the area. The headmaster ignored their suggestion and went ahead with the natural grass. What type of behavior does the headmaster exhibit, and how?

During a class discussion, the teacher raises a

________ is an individual who manages conflict by giving in and surrendering.

Ever since joining the creative writing team at Caravaggio's, Antonio and Malcolm were great friends. However, when Antonio was promoted to manager of the team, he stopped eating lunch with Malcolm. He also moved Malcolm's workstation to a different floor from the rest of the team. Although Antonio did not talk badly about Malcolm's work, belittle his standing in the company, or threaten him in any way, Malcolm resigned as a direct consequence of Antonio's behavior. How can Antonio's attitude toward Malcolm be described, and why?

During a sales meeting, the general manager says the target for the year should be fixed at $20 million. The team disagrees and suggests a target of $10 million instead. Rather than completely disregarding the team's view, the general manager negotiates at a target of $15 million. What conflict style is the general manager portraying in this scenario?

An accommodator is an individual with

Shari, the business development manager, appoints three new people to her sales team. As they have no previous experience, she tells them to contact her anytime for help. Shari also tells the group not to consider her as their boss, but as one of the team members. What kind of communication does Shari employ in this situation?

Toby owns his own construction company and recently met with Dante, the owner of another firm, to discuss a possible merger. During their meeting, however, their conversation shifted direction, and Dante got defensive and frustrated with the parameters Toby suggested. Finally, Toby said, "I think we both want to move forward with this merger, so let's meet again tomorrow to talk more." What is Toby's intention behind this statement?

What kind of link is created between two people through interpersonal communication?

A person who uses the grapevine or an informal network for workplace information uses ________ communication.

Rico is in charge of planning his family's monthly budget and expenses. Ursula, his wife, however, doesn't think he's doing it well, so she suggests a few changes and helps him plan better. What is Ursula's concept of communication called?

Which types of leaders give priority to individuals over work?

Who are the individuals that manage conflict by working with others to solve problems and make decisions?

Which types of individuals manage conflict by being assertive?

Salah and Eva joined Ad, Inc. at the same time in the business development department. Salah noticed Eva worked hard and her efforts were being noted by management. Because Salah was jealous of Eva's progress, he started spreading malicious rumors about her at work. What is Salah's behavior called?

How does upward communication flow?

The management of Creative World notices the staff using horizontal communication for sharing information. This type of communication generally takes place between