Exam 2: Being Aware of How You Communicate at Work

During construction planning, a geologist is consulted regarding building a reservoir in a rocky dry region. In deciding whether the land can withstand a construction or not, what power source gives the geologist's decision more credibility?

What is the style of leadership called in which power and authority is distributed to employees and managers to provide employee involvement in decision?

Bruna was named employee of the year for her contribution in planning and implementing a project that increased the company's net worth. What factor contributes to the culture of an organization is illustrated in this scenario?

Kahlil, a marketing CEO, usually arrives at the office before others, catches up on emails and other correspondence, and keeps his office neat and clean. Furthermore, Kahlil keeps his door open and encourages suggestions from his team. He leaves office at 5:00 p.m., does not bring work home, and makes sure he participates in all workplace activities. How do leaders such as Kahlil nonverbally communicate the organization's culture?

Which approach to motivation assumes that to motivate people is to give them the tools, support, and conditions they need to solve problems?

Ramon, an influential and popular union leader, voices his concern over families who are dependent on government grants. Since Ramon is well-liked by various trade unions, his campaign manages to instigate a countrywide protest, resulting in the government conceding. What type of power did Ramon use?

When Mickey joined as a manager of the research and development team at Bezos Technologies, he noticed the team members had become too comfortable at their jobs and didn't seem motivated. Mickey gradually developed a shared vision for the team and energized the organizational culture. He challenged the existing ways of thinking and inspired the group members to express themselves through their work. What type of leadership approach did Mickey employ, and how is this approach beneficial?

A law enforcement officer and the security guard of a supermarket confronted a group of ruffians who were threatening shoppers. Why is it an advantage to use coercive power by the law enforcement officers in this scenario?

Playfun, a toy manufacturing company, rewards those employees who assemble the maximum number of toys each month. The design and materials are provided, and employees have to put together the toys according to the required design. What kind of leadership approach should the company follow, and why?

When a train derailed, causing damaged to the goods and injured a couple of passengers, Tamala, the vice president of operations of the railway department, immediately reached the site and personally oversaw the cleanup and rescue process. She answered all calls, spoke with the press, and rested only when things settled down, and the train began running on its normal schedule again. To communicate organizational culture, Tamala showed

Dahlia, the chief hospital administrator, checks on the night shift staff regularly. She is aware of their needs and requirements that motivate them to work enthusiastically. Which type of approach does Dahlia employ?

The factors that reflect an organization's culture and include the way employees dress, the office equipment and furniture, and cleanliness of the facility are called ________ factors.

Which factor reflects the organizational culture in which employees are recognized and rewarded for their achievements, and these elements are valued by the organization?

Which power base refers to charismatic leaders who are able to invoke passion due to their magnetic personality among subordinates?

Janell, a copy editor in an advertising firm, likes her supervisor, Brita, because she gives Janell a lot of autonomy and allows her to set her own work schedule. Janell attributes her creative success to Brita. What type of leader is Brita?

Emily was intimidated by the inappropriate advances of one of her male colleagues and had second thoughts about coming to work. What should a person like Emily, who is subjected to sexual harassment at the workplace, do?

According to which approach to motivation does a leader assume workers are motivated to work hard when they are rewarded for good work and not rewarded for poor work?

Which factors reflect the organizational culture when cues are given through formal and informal communication channels?

The ________ approach is taken by a leader to manage a group to complete a task and guide the team toward a common organizational goal.

When the mayor decides to confront the city's rodent problem by outsourcing it to a firm from another region, she uses her power as an elected member. What type of power does the mayor occupy?