Question 1

Which type of management emphasizes the use of quality principles in all aspects of a company's operations?

Accepted Answer

A)  quality teamwork 
B)  cultural quality 
C)  total quality 
D)  critical quality 
A)  quality teamwork 
B)  cultural quality 
C)  total quality 
D)  critical quality C

Question 2

Computer-aided manufacturing uses computers to perform which of the following tasks?

Accepted Answer

A)  to design new programs 
B)  to design new products 
C)  to modify products 
D)  to develop and control production processes 
A)  to design new programs 
B)  to design new products 
C)  to modify products 
D)  to develop and control production processes D

Question 3

A hot cocoa mix combines dry milk,whey,corn syrup,processed cocoa,aspartame,and artificial flavourings and colours.This conversion process is an example of which of the following?

Accepted Answer

A)  the assembly process 
B)  production integration 
C)  consumer product conversion 
D)  process manufacturing 
A)  the assembly process 
B)  production integration 
C)  consumer product conversion 
D)  process manufacturing A

Question 4

The activities of operations managers are best described by which of the following?

Accepted Answer

A)  They face the challenge of combining people and other resources to produce high-quality products. 
B)  They do not decide which products the company should produce but act on the decisions of upper management. 
C)  They work closely with people in the marketing and production departments only. 
D)  They control about one-quarter of a company's assets. 
A)  They face the challenge of combining people and other resources to produce high-quality products. 
B)  They do not decide which products the company should produce but act on the decisions of upper management. 
C)  They work closely with people in the marketing and production departments only. 
D)  They control about one-quarter of a company's assets.

Question 5

Which of the following is one of the biggest shortcomings of Gantt charts?

Accepted Answer

A)  They cannot be used to identify bottlenecks. 
B)  They assign three time estimates for the completion of each task. 
C)  They are static. 
D)  They cannot be used for simple tasks. 
A)  They cannot be used to identify bottlenecks. 
B)  They assign three time estimates for the completion of each task. 
C)  They are static. 
D)  They cannot be used for simple tasks.

Question 6

Operations management refers to the role that computers play in the production process.

Accepted Answer

A) True 
 B)False

Question 7

What do the letters "CAD" stand for?

Accepted Answer

A)  competitive ad designer 
B)  commercial-art design 
C)  computer-aided design 
D)  continuous art documentation 
A)  competitive ad designer 
B)  commercial-art design 
C)  computer-aided design 
D)  continuous art documentation

Question 8

Process layout is almost always designed as a continuous,assembly-line layout.

Accepted Answer

A) True 
 B)False

Question 9

Sally's job is to evaluate the cheese her company produces against a prototype for colour,smell,consistency,and taste.Her job on the production line is which type of control?

Accepted Answer

A)  process 
B)  procedural 
C)  coordination 
D)  quality 
A)  process 
B)  procedural 
C)  coordination 
D)  quality

Question 10

Which of the following is a disadvantage associated with the flexible manufacturing system?

Accepted Answer

A)  A flexible manufacturing system provides consistent quality. 
B)  A flexible manufacturing system can create to customer specifications. 
C)  A flexible manufacturing system is initially expensive. 
D)  A flexible manufacturing system can easily be reprogrammed. 
A)  A flexible manufacturing system provides consistent quality. 
B)  A flexible manufacturing system can create to customer specifications. 
C)  A flexible manufacturing system is initially expensive. 
D)  A flexible manufacturing system can easily be reprogrammed.

Question 11

Facilities layout is all-important in production lines but it is not important in service-oriented businesses.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements best describes reverse auctions?

Accepted Answer

A)  Reverse auctions are an effective procurement process for critical production materials. 
B)  Large manufacturers do not engage in reverse auctions. 
C)  In a reverse auction, potential suppliers bid against each other. 
D)  There are no risks associated with reverse auctions. 
A)  Reverse auctions are an effective procurement process for critical production materials. 
B)  Large manufacturers do not engage in reverse auctions. 
C)  In a reverse auction, potential suppliers bid against each other. 
D)  There are no risks associated with reverse auctions.

Question 13

What is the goal of cellular manufacturing?

Accepted Answer

A)  to eliminate shrinkage 
B)  to reduce customer defection 
C)  to create a team environment 
D)  to create a zero-defect environment 
A)  to eliminate shrinkage 
B)  to reduce customer defection 
C)  to create a team environment 
D)  to create a zero-defect environment

Question 14

Which of the following manufacturers would be most likely to use a product layout?

Accepted Answer

A)  a small print shop 
B)  a company that manufactures the helium balloon characters used in a parade 
C)  a manufacturer of customized air filters 
D)  a motorcycle manufacturer 
A)  a small print shop 
B)  a company that manufactures the helium balloon characters used in a parade 
C)  a manufacturer of customized air filters 
D)  a motorcycle manufacturer

Question 15

Underlying the success of supply chain management is the ability to use enterprise resource planning systems to monitor for changes in supplier product quality.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is the technology involved in designing,constructing,and operating computer-controlled machines that can perform tasks independently?

Accepted Answer

A)  robotics 
B)  process manufacturing 
C)  mechanization 
D)  computer-based manufacturing 
A)  robotics 
B)  process manufacturing 
C)  mechanization 
D)  computer-based manufacturing

Question 17

Replacing human effort with robots is most effective for tasks requiring consistency,accuracy,and speed.

Accepted Answer

A) True 
 B)False

Question 18

A company that reupholsters furniture in fabric and style selected by the owner of the piece of furniture is more than likely an example of which type of manufacturing?

Accepted Answer

A)  process manufacturer 
B)  fixed-position layout 
C)  closed shop 
D)  job shop 
A)  process manufacturer 
B)  fixed-position layout 
C)  closed shop 
D)  job shop

Question 19

The critical path method is a sophisticated scheduling system that is based on the minimum time the project will take to complete.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following charts are bar graphs that are plotted on a timeline to show the relationship between scheduled and actual production?

Accepted Answer

A)  bellwether 
B)  Taylor 
C)  procedural 
D)  Gantt 
A)  bellwether 
B)  Taylor 
C)  procedural 
D)  Gantt

Which type of management emphasizes the use of quality principles in all aspects of a company's operations?

Computer-aided manufacturing uses computers to perform which of the following tasks?

A hot cocoa mix combines dry milk,whey,corn syrup,processed cocoa,aspartame,and artificial flavourings and colours.This conversion process is an example of which of the following?

The activities of operations managers are best described by which of the following?

Which of the following is one of the biggest shortcomings of Gantt charts?

Operations management refers to the role that computers play in the production process.

What do the letters "CAD" stand for?

Process layout is almost always designed as a continuous,assembly-line layout.

Sally's job is to evaluate the cheese her company produces against a prototype for colour,smell,consistency,and taste.Her job on the production line is which type of control?

Which of the following is a disadvantage associated with the flexible manufacturing system?

Facilities layout is all-important in production lines but it is not important in service-oriented businesses.

Which of the following statements best describes reverse auctions?

What is the goal of cellular manufacturing?

Which of the following manufacturers would be most likely to use a product layout?

Underlying the success of supply chain management is the ability to use enterprise resource planning systems to monitor for changes in supplier product quality.

Which of the following is the technology involved in designing,constructing,and operating computer-controlled machines that can perform tasks independently?

Replacing human effort with robots is most effective for tasks requiring consistency,accuracy,and speed.

A company that reupholsters furniture in fabric and style selected by the owner of the piece of furniture is more than likely an example of which type of manufacturing?

The critical path method is a sophisticated scheduling system that is based on the minimum time the project will take to complete.

Which of the following charts are bar graphs that are plotted on a timeline to show the relationship between scheduled and actual production?

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters

Exam 15: Achieving World-Class Operations Management

Which type of management emphasizes the use of quality principles in all aspects of a company's operations?

Computer-aided manufacturing uses computers to perform which of the following tasks?

A hot cocoa mix combines dry milk,whey,corn syrup,processed cocoa,aspartame,and artificial flavourings and colours.This conversion process is an example of which of the following?

The activities of operations managers are best described by which of the following?

Which of the following is one of the biggest shortcomings of Gantt charts?

Operations management refers to the role that computers play in the production process.

What do the letters "CAD" stand for?

Process layout is almost always designed as a continuous,assembly-line layout.

Sally's job is to evaluate the cheese her company produces against a prototype for colour,smell,consistency,and taste.Her job on the production line is which type of control?

Which of the following is a disadvantage associated with the flexible manufacturing system?

Facilities layout is all-important in production lines but it is not important in service-oriented businesses.

Which of the following statements best describes reverse auctions?

What is the goal of cellular manufacturing?

Which of the following manufacturers would be most likely to use a product layout?

Underlying the success of supply chain management is the ability to use enterprise resource planning systems to monitor for changes in supplier product quality.

Which of the following is the technology involved in designing,constructing,and operating computer-controlled machines that can perform tasks independently?

Replacing human effort with robots is most effective for tasks requiring consistency,accuracy,and speed.

A company that reupholsters furniture in fabric and style selected by the owner of the piece of furniture is more than likely an example of which type of manufacturing?

The critical path method is a sophisticated scheduling system that is based on the minimum time the project will take to complete.

Which of the following charts are bar graphs that are plotted on a timeline to show the relationship between scheduled and actual production?

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters