Question 1

What is the process of creating quality standards and measuring finished goods and services against standards?

Accepted Answer

A)  quality circles 
B)  controlling the elements 
C)  quality control 
D)  standard evaluation 
A)  quality circles 
B)  controlling the elements 
C)  quality control 
D)  standard evaluation

Question 2

What does total quality management focus on?

Accepted Answer

A)  creating buyer/supplier dependence 
B)  computer-aided design 
C)  creating transactional relationships 
D)  continuous improvement 
A)  creating buyer/supplier dependence 
B)  computer-aided design 
C)  creating transactional relationships 
D)  continuous improvement

Question 3

Which of the following is the process that converts inputs into outputs that can then be sold as goods and services?

Accepted Answer

A)  production 
B)  marketing 
C)  specialization 
D)  mechanization 
A)  production 
B)  marketing 
C)  specialization 
D)  mechanization

Question 4

Site selection is a part of production planning.

Accepted Answer

A) True 
 B)False

Question 5

Electronic data interchange is an important communications tool for which of the following?

Accepted Answer

A)  just-in-time 
B)  supply chain management 
C)  manufacturing resources planning 
D)  PERT charts 
A)  just-in-time 
B)  supply chain management 
C)  manufacturing resources planning 
D)  PERT charts

Question 6

The critical path method is used to design,test,and modify new and existing products.

Accepted Answer

A) True 
 B)False

Question 7

The marketing division makes make-or-buy decisions for the production division.

Accepted Answer

A) True 
 B)False

Question 8

What are the two basic processes for converting inputs into outputs?

Accepted Answer

process ma

Question 9

The product layout is sometimes called which of the following?

Accepted Answer

A)  a customized layout 
B)  a process layout 
C)  an assembly-line layout 
D)  an intermittent layout 
A)  a customized layout 
B)  a process layout 
C)  an assembly-line layout 
D)  an intermittent layout

Question 10

What is a supply chain?

Accepted Answer

the entire sequence

Question 11

Product layout is also called assembly-line layout.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following layouts arranges work flow around the production process and has all workers performing similar tasks are grouped together?

Accepted Answer

A)  assembly 
B)  intermittent 
C)  process 
D)  product line 
A)  assembly 
B)  intermittent 
C)  process 
D)  product line

Question 13

What is a manufacturer that uses the intermittent process to produce special customer orders?

Accepted Answer

A)  a job shop 
B)  a central shop 
C)  a modular shop 
D)  a localized processor 
A)  a job shop 
B)  a central shop 
C)  a modular shop 
D)  a localized processor

Question 14

Which of the following is a production technique that uses small,self-contained work stations and has each perform all or most of the tasks necessary to complete a manufacturing order?

Accepted Answer

A)  MRP manufacturing 
B)  cellular manufacturing 
C)  robotics 
D)  work station production 
A)  MRP manufacturing 
B)  cellular manufacturing 
C)  robotics 
D)  work station production

Question 15

What is the ability to manufacture many goods at once called?

Accepted Answer

A)  centralized production 
B)  open production 
C)  general production 
D)  mass production 
A)  centralized production 
B)  open production 
C)  general production 
D)  mass production

Question 16

Which of the following businesses is most likely to consider proximity to raw materials when locating a new manufacturing plant?

Accepted Answer

A)  a manufacturer of eyeglasses 
B)  a light bulb manufacturer 
C)  a company that cans vegetables 
D)  a computer manufacturer 
A)  a manufacturer of eyeglasses 
B)  a light bulb manufacturer 
C)  a company that cans vegetables 
D)  a computer manufacturer

Question 17

What is the goal of inventory management?

Accepted Answer

A)  to always buy the cheapest raw material 
B)  to buy as much as possible 
C)  to hold as much as possible in stock 
D)  to hold down costs and maintain accurate levels of inventory 
A)  to always buy the cheapest raw material 
B)  to buy as much as possible 
C)  to hold as much as possible in stock 
D)  to hold down costs and maintain accurate levels of inventory

Question 18

In a retail store a point-of-sale terminal would be used to perform which of the following tasks?

Accepted Answer

A)  to test new salespeople 
B)  to discourage shoplifting 
C)  to label merchandise 
D)  to track inventories 
A)  to test new salespeople 
B)  to discourage shoplifting 
C)  to label merchandise 
D)  to track inventories

Question 19

Hans Guten makes furniture according to the specifications of the customer who ordered it.Each piece of furniture he makes is unique and he makes only one piece of furniture at a time.Guten is engaged in which of the following production processes?

Accepted Answer

A)  mass production 
B)  individualized production 
C)  customization 
D)  niche manufacturing 
A)  mass production 
B)  individualized production 
C)  customization 
D)  niche manufacturing

Question 20

How does materials requirement planning differ from enterprise resource planning?

Accepted Answer

Unlike MRP,ERP incorporates in

What is the process of creating quality standards and measuring finished goods and services against standards?

What does total quality management focus on?

Which of the following is the process that converts inputs into outputs that can then be sold as goods and services?

Site selection is a part of production planning.

Electronic data interchange is an important communications tool for which of the following?

The critical path method is used to design,test,and modify new and existing products.

The marketing division makes make-or-buy decisions for the production division.

What are the two basic processes for converting inputs into outputs?

The product layout is sometimes called which of the following?

What is a supply chain?

Product layout is also called assembly-line layout.

Which of the following layouts arranges work flow around the production process and has all workers performing similar tasks are grouped together?

What is a manufacturer that uses the intermittent process to produce special customer orders?

Which of the following is a production technique that uses small,self-contained work stations and has each perform all or most of the tasks necessary to complete a manufacturing order?

What is the ability to manufacture many goods at once called?

Which of the following businesses is most likely to consider proximity to raw materials when locating a new manufacturing plant?

What is the goal of inventory management?

In a retail store a point-of-sale terminal would be used to perform which of the following tasks?

Hans Guten makes furniture according to the specifications of the customer who ordered it.Each piece of furniture he makes is unique and he makes only one piece of furniture at a time.Guten is engaged in which of the following production processes?

How does materials requirement planning differ from enterprise resource planning?

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters

Exam 15: Achieving World-Class Operations Management

What is the process of creating quality standards and measuring finished goods and services against standards?

What does total quality management focus on?

Which of the following is the process that converts inputs into outputs that can then be sold as goods and services?

Site selection is a part of production planning.

Electronic data interchange is an important communications tool for which of the following?

The critical path method is used to design,test,and modify new and existing products.

The marketing division makes make-or-buy decisions for the production division.

What are the two basic processes for converting inputs into outputs?

The product layout is sometimes called which of the following?

What is a supply chain?

Product layout is also called assembly-line layout.

Which of the following layouts arranges work flow around the production process and has all workers performing similar tasks are grouped together?

What is a manufacturer that uses the intermittent process to produce special customer orders?

Which of the following is a production technique that uses small,self-contained work stations and has each perform all or most of the tasks necessary to complete a manufacturing order?

What is the ability to manufacture many goods at once called?

Which of the following businesses is most likely to consider proximity to raw materials when locating a new manufacturing plant?

What is the goal of inventory management?

In a retail store a point-of-sale terminal would be used to perform which of the following tasks?

Hans Guten makes furniture according to the specifications of the customer who ordered it.Each piece of furniture he makes is unique and he makes only one piece of furniture at a time.Guten is engaged in which of the following production processes?

How does materials requirement planning differ from enterprise resource planning?

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters