Exam 3: The Marketing Research Process & Defining the Problem and Research Objectives

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The importance of research will be reflected in a company's policy regarding the use of marketing research.

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When managers must make decisions and they have inadequate information,this signals the need:

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Before proceeding with a marketing research effort,managers should see if the marketing intelligence system(MIS),the internal reports system,or the decision support system(DSS)contains the needed information or data.

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When the manager and researcher are in agreement about which symptom or symptoms are in need of attention,it is time to determine what could possibly cause the symptoms.A ________ should have identified these possible causes.

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Penalties are the results of marketing actions.In view of potential penalties and to evaluate decision alternatives,managers must speculate on the consequences of selecting any alternative.

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After beginning to gather data,it may be determined that the research objectives should be changed.

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A situation analysis is a form of ________ undertaken to gather background information and data that may be helpful in properly defining the problem decision.

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Problems are situations calling for managers to make choices among alternatives.

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To evaluate decision alternatives,managers must speculate as to the consequences of selecting each alternative.This process is called:

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The term"research design"refers to the research approach used to meet the research objectives.Three widely recognized research designs are:

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An important part of developing research objectives is speculating on what type of information should be measured.

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One of the basic ethical codes of conduct includes maintaining the confidential identity of clients and research sponsors.

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An important step in the problem definition process involves ________,which is the quantity and quality of evidence a manager possesses for each of his or her assumptions.

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Action standards provide a path for:

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Even though a manager may determine the timing is wrong to conduct marketing research,he or she should take the time to perform the necessary research.

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One of the most important guiding ethical principles of the marketing research proposal is that ________ in the agreement with the client.

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The proposal should be professional looking,well written,and comprehensive.It should also very clearly define the problem and state the research objectives.

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When making routine decisions,most managers do not have experience to act without any additional information.

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When products have been around for many years and are reaching the decline stage of their life cycle,it may be too late for research to produce valuable results.

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Marketing researchers find constructs helpful.Once it is determined that a specific construct is applicable to the problem,there are customary ways of ________ the constructs.

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