Exam 8: Performance and Talent Management

Which performance appraisal technique lists traits and a range of performance for each?

Wilson Consulting is a management consulting firm with seventy employees.As associate vice president of marketing,Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision.Suzanne plans to use the behaviorally anchored rating scale (BARS)to evaluate the performance of her subordinates. Which of the following,if true,supports the argument that BARS is the most appropriate performance appraisal tool for Suzanne to use?

Supervisors at Sun Microsystems use the forced distribution method to evaluate performance,so they must ensure that the proportions in each category are symmetrical.

What is the main difference between a performance appraisal and performance management?

Which of the following is the primary advantage of using graphic rating scales as performance appraisal tools?

What guidelines should supervisors follow to hold effective and legally defensible appraisals? How can rating committees improve the fairness of the appraisal process?

The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.

Which of the following terms refers to setting specific measurable goals with each employee and then periodically reviewing the progress made?

What are the advantages and disadvantages of using upward feedback?

Oshman manufactures small kitchen appliances,such as blenders,toasters,and mixers.The firm has nearly 80,000 employees in 22 countries.Employees receive annual performance appraisals from their supervisors that combine critical incidents with a graphic rating scale.However,the firm's CEO advocates shifting from performance appraisals to performance management in an attempt to make Oshman more competitive and performance driven. Which of the following,if true,supports the argument to replace Oshman's traditional appraisal methods with the performance management approach?

The primary advantage of the alternation ranking method is its simplicity,but central tendency is a common problem with the method.

Active listening is characterized by all of the following EXCEPT ________.

Peer appraisals have been shown to result in a ________.

Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's age,sex,or race?

Which performance appraisal tool is being used by a supervisor who places predetermined percentages of rates into various performance categories?

Wilson Consulting is a management consulting firm with seventy employees.As associate vice president of marketing,Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision.Suzanne plans to use a graphic rating scale to evaluate the performance of her subordinates. Which of the following,if true,best supports the argument that a graphic rating scale is the most appropriate performance appraisal tool for Suzanne to use?

Studies suggest that managers who receive upward feedback from identified subordinates view the upward appraisal process more negatively than do managers who receive anonymous upward feedback.

Both graphic rating scales and MBO appraisals judge the performance of employees relative to each other based on objective criteria.

Laurie received a performance appraisal from her immediate supervisor and three other supervisors at MJX Enterprises.Which of the following performance appraisal methods is most likely used by MJX Enterprises?

Which of the following is one of the primary complaints regarding the use of the forced distribution method for performance appraisals?