Question 1

According to research, an employee's job satisfaction level is consistent:

Accepted Answer

A)  across time but not jobs 
B)  across jobs but not time 
C)  across neither time nor jobs 
D)  across both time and jobs 
A)  across time but not jobs 
B)  across jobs but not time 
C)  across neither time nor jobs 
D)  across both time and jobs D

Question 2

Job satisfaction is most related to:

Accepted Answer

A)  performance 
B)  absenteeism 
C)  organizational commitment 
D)  tenure 
A)  performance 
B)  absenteeism 
C)  organizational commitment 
D)  tenure C

Question 3

Approximately what percent of employee absenteeism is due to illness?

Accepted Answer

A)  Almost none (5%) 
B)  Some (34%) 
C)  Most (67%) 
D)  Almost all (96%) 
A)  Almost none (5%) 
B)  Some (34%) 
C)  Most (67%) 
D)  Almost all (96%) B

Question 4

According to Judge and Watanabe (1994), job satisfaction and life satisfaction are:

Accepted Answer

A)  related for some people 
B)  not related 
C)  related for most people 
D)  related for everyone 
A)  related for some people 
B)  not related 
C)  related for most people 
D)  related for everyone

Question 5

The job characteristics model focuses on:

Accepted Answer

A)  equity 
B)  consistency 
C)  locus of control 
D)  job enrichment 
A)  equity 
B)  consistency 
C)  locus of control 
D)  job enrichment

Question 6

Which of the following is true regarding international comparisons of employee absenteeism?

Accepted Answer

A)  Absenteeism rates are almost identical for all countries 
B)  The Unites States has one of the highest absenteeism rates in the world 
C)  Sweden has the lowest absenteeism rate of any country 
D)  There are large differences in absenteeism rates across countries 
A)  Absenteeism rates are almost identical for all countries 
B)  The Unites States has one of the highest absenteeism rates in the world 
C)  Sweden has the lowest absenteeism rate of any country 
D)  There are large differences in absenteeism rates across countries

Question 7

You would like to hire employees who will not miss work. Your best bet would be to hire applicants who score high on the personality dimension of:

Accepted Answer

A)  conscientiousness 
B)  extroversion 
C)  agreeableness 
D)  neuroticism 
A)  conscientiousness 
B)  extroversion 
C)  agreeableness 
D)  neuroticism

Question 8

Which of the following measures of job satisfaction has the most number of factors?

Accepted Answer

A)  Faces Scale 
B)  JDI 
C)  JIG 
D)  MSQ 
A)  Faces Scale 
B)  JDI 
C)  JIG 
D)  MSQ

Question 9

Which theory hypothesizes that enriched jobs are the most satisfying?

Accepted Answer

A)  ERG 
B)  Job characteristics model 
C)  Two-factor 
D)  Equity 
A)  ERG 
B)  Job characteristics model 
C)  Two-factor 
D)  Equity

Question 10

Approximately ____ of employees change jobs each month.

Accepted Answer

A)  9% 
B)  2% 
C)  20% 
D)  17% 
A)  9% 
B)  2% 
C)  20% 
D)  17%

Question 11

Realistic job previews might reduce turnover that is caused by:

Accepted Answer

A)  unavoidable reasons 
B)  unmet expectations 
C)  escape 
D)  unmet needs 
A)  unavoidable reasons 
B)  unmet expectations 
C)  escape 
D)  unmet needs

Question 12

The extent to which the rewards, salary, and benefits received by employees are perceived to be consistent with their efforts and performance is called ______ fit.

Accepted Answer

A)  needs-supplies 
B)  person-organization 
C)  demands-abilities 
D)  needs-abilities 
A)  needs-supplies 
B)  person-organization 
C)  demands-abilities 
D)  needs-abilities

Question 13

Research indicates that about ___ percent of job satisfaction is genetically determined.

Accepted Answer

A)  5 
B)  30 
C)  60 percent 
D)  90 
A)  5 
B)  30 
C)  60 percent 
D)  90

Question 14

What are the four factors that make up a person's core evaluation

Accepted Answer

self-esteem
locus of

Question 15

Job ____ refers to giving an employee more tasks to do at one time; job _____ refers to giving an employee the same number of tasks to perform at any one time but different tasks from time to time; job _____ refers to giving employees more responsibility for performing their jobs.

Accepted Answer

A)  enlargement / rotation / enrichment 
B)  rotation / enlargement / enrichment 
C)  enrichment / rotation / enlargement 
D)  enrichment / enlargement / rotation 
A)  enlargement / rotation / enrichment 
B)  rotation / enlargement / enrichment 
C)  enrichment / rotation / enlargement 
D)  enrichment / enlargement / rotation

Question 16

According to ____ "new" employees who work with highly satisfied "old" employees are more likely to be highly satisfied themselves.

Accepted Answer

A)  individual differences theory 
B)  McClelland's needs theory 
C)  consistency theory 
D)  social information processing theory 
A)  individual differences theory 
B)  McClelland's needs theory 
C)  consistency theory 
D)  social information processing theory

Question 17

Sally is angry about a promotion decision. Though she is not sure that she was the best candidate, she feels that she never really got the chance to demonstrate her skills. Sally's dissatisfaction is consistent with research on:

Accepted Answer

A)  distributive equity 
B)  procedural consistency 
C)  distributive justice 
D)  procedural justice 
A)  distributive equity 
B)  procedural consistency 
C)  distributive justice 
D)  procedural justice

Question 18

Social information processing theory focuses on:

Accepted Answer

A)  reinforcement of behavior 
B)  modeling of behavior 
C)  employee needs 
D)  self esteem 
A)  reinforcement of behavior 
B)  modeling of behavior 
C)  employee needs 
D)  self esteem

Question 19

According to a meta-analysis by Griffeth and his colleagues (2000), absenteeism and turnover are:

Accepted Answer

A)  moderately correlated (r = .21) 
B)  highly correlated (r = .76) 
C)  not really related (r = .03) 
D)  almost perfectly correlated (r = .95) 
A)  moderately correlated (r = .21) 
B)  highly correlated (r = .76) 
C)  not really related (r = .03) 
D)  almost perfectly correlated (r = .95)

Question 20

An employee determines if she is being treated equitably by ____ weighing the _____ inputs and outputs associated with herself and other employees.

Accepted Answer

A)  consciously / actual 
B)  consciously/ perceived 
C)  subconsciously / perceived 
D)  subconsciously / actual 
A)  consciously / actual 
B)  consciously/ perceived 
C)  subconsciously / perceived 
D)  subconsciously / actual

According to research, an employee's job satisfaction level is consistent:

Job satisfaction is most related to:

Approximately what percent of employee absenteeism is due to illness?

According to Judge and Watanabe (1994), job satisfaction and life satisfaction are:

The job characteristics model focuses on:

Which of the following is true regarding international comparisons of employee absenteeism?

You would like to hire employees who will not miss work. Your best bet would be to hire applicants who score high on the personality dimension of:

Which of the following measures of job satisfaction has the most number of factors?

Which theory hypothesizes that enriched jobs are the most satisfying?

Approximately ____ of employees change jobs each month.

Realistic job previews might reduce turnover that is caused by:

The extent to which the rewards, salary, and benefits received by employees are perceived to be consistent with their efforts and performance is called ______ fit.

Research indicates that about ___ percent of job satisfaction is genetically determined.

What are the four factors that make up a person's core evaluation

Job __ refers to giving an employee more tasks to do at one time; job _ refers to giving an employee the same number of tasks to perform at any one time but different tasks from time to time; job ___ refers to giving employees more responsibility for performing their jobs.

According to ____ "new" employees who work with highly satisfied "old" employees are more likely to be highly satisfied themselves.

Sally is angry about a promotion decision. Though she is not sure that she was the best candidate, she feels that she never really got the chance to demonstrate her skills. Sally's dissatisfaction is consistent with research on:

Social information processing theory focuses on:

According to a meta-analysis by Griffeth and his colleagues (2000), absenteeism and turnover are:

An employee determines if she is being treated equitably by weighing the _ inputs and outputs associated with herself and other employees.

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Motivation

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Organization Development.

Stress Management: Dealing with the Demands of Life and Work.

Filters

Exam 10: Employee Satisfaction and Commitment

According to research, an employee's job satisfaction level is consistent:

Job satisfaction is most related to:

Approximately what percent of employee absenteeism is due to illness?

According to Judge and Watanabe (1994), job satisfaction and life satisfaction are:

The job characteristics model focuses on:

Which of the following is true regarding international comparisons of employee absenteeism?

You would like to hire employees who will not miss work. Your best bet would be to hire applicants who score high on the personality dimension of:

Which of the following measures of job satisfaction has the most number of factors?

Which theory hypothesizes that enriched jobs are the most satisfying?

Approximately ____ of employees change jobs each month.

Realistic job previews might reduce turnover that is caused by:

The extent to which the rewards, salary, and benefits received by employees are perceived to be consistent with their efforts and performance is called ______ fit.

Research indicates that about ___ percent of job satisfaction is genetically determined.

What are the four factors that make up a person's core evaluation

Job ____ refers to giving an employee more tasks to do at one time; job _____ refers to giving an employee the same number of tasks to perform at any one time but different tasks from time to time; job _____ refers to giving employees more responsibility for performing their jobs.

According to ____ "new" employees who work with highly satisfied "old" employees are more likely to be highly satisfied themselves.

Sally is angry about a promotion decision. Though she is not sure that she was the best candidate, she feels that she never really got the chance to demonstrate her skills. Sally's dissatisfaction is consistent with research on:

Social information processing theory focuses on:

According to a meta-analysis by Griffeth and his colleagues (2000), absenteeism and turnover are:

An employee determines if she is being treated equitably by ____ weighing the _____ inputs and outputs associated with herself and other employees.

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Motivation

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Organization Development.

Stress Management: Dealing with the Demands of Life and Work.

Filters

Job __ refers to giving an employee more tasks to do at one time; job _ refers to giving an employee the same number of tasks to perform at any one time but different tasks from time to time; job ___ refers to giving employees more responsibility for performing their jobs.

An employee determines if she is being treated equitably by weighing the _ inputs and outputs associated with herself and other employees.