Exam 10: Employee Satisfaction and Commitment

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Andrea conducted interviews of employees who quit their jobs with her company. She found that the biggest reason employees were leaving is that they couldn't handle the stress associated with conflicts with other employees. To reduce future turnover, Andrea should develop:

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Tavris Manufacturing gives its employees 10 vacation days, 3 personal days, and 11 holidays, and 5 paid sick days per year. Edmunds Industries gives its employees 29 days of paid time off for any reason in which the employee chooses to use them. Edmunds Industries is using a ______ program.

(Multiple Choice)
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Which of the following is most likely to be satisfied with their jobs?

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Which job satisfaction scale asks employees to rate the importance of a facet as well as their level of satisfaction with the facet?

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Two employees are performing the same job and are required to meet the same standards; however, one employee makes $2 per hour more for the job. According to which theory will the lower paid employee be unsatisfied because he feels he is being treated unfairly in comparison to his coworker?

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If you were to develop a test to determine who would be most satisfied with their jobs, you would probably develop a test that would identify people with a high level of:

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Allowing employees to make decisions about their jobs:

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Which of the following is not a component of a core self-evaluation?

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Reuben had certain expectations about his new job and his new company. After three months on the job, Reuben realized that the reality of the job and the organization were different from his expectations. Reuben is likely to be:

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Which of the following is the biggest reason that employees miss work?

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Juan has an internal locus of control and a high self-esteem. We would predict that he would be:

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People prone to be satisfied with their jobs have:

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Which of the following is NOT a measurement for job satisfaction?

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According to the 2014 SHRM Benefits Survey, the most common type of wellness program offered by employers is:

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What causes employees to be satisfied with their jobs?

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What are some strategies for increasing attendance?

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With _______ employees are given more tasks to do at one time, whereas _____ means that an employee performs the same number of tasks at one particular time and then moves on to other tasks for a specified time.

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What works behaviors is job satisfaction correlated with?

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The cost to replace an employee who leaves is approximately:

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____ of employees think their attendance record is better than their coworkers.

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