Exam 10: Employee Satisfaction and Commitment

To help employees cope with stress and personal problems, ______ employers provide employee assistance programs (EAPs).

______ is the attitude one has toward her job and ______ is the extent to which an employee identifies with and is involved with an organization.

The Job Diagnostic Survey measures:

What are three ways to increase growth and challenge in a job?

According to the CCH Survey of Absenteeism Control Policies, ______ is the most commonly used policy but _____ is the policy rated by HR managers as being most effective.

According to meta-analyses, which of the following is the most effective way to reduce absenteeism?

Which of the following types of "fit" is NOT related to increased job satisfaction?

Carole's organization brought in a consultant who suggested that her company increase the level of job enrichment for her position. On the basis of research, this change should result in Carole:

Which of the following is true about employee absenteeism?

Job rotation, job enlargement, and job enrichment attempt to satisfy needs at which level?

What are five scales used to measure job satisfaction?

Sara was out of work for 9 months before being hired by Midwest Medical Supplies. Midwest has treated Sara well, gave her a raise during a time in which the company was losing money, and sent her to several expensive training programs to help her career. Sara has been offered a job at a competitor that would increase her salary by $10,000. Though accepting the new job would seem to be an easy decision to make, Sara feels she should remain with Midwest. Her commitment to Midwest is a good example of:

Approximately how many days of work does the average American miss each year?

Janice is angry about a promotion decision. She is convinced that she was the best candidate and can't believe she wasn't offered the job. Janice's dissatisfaction is consistent with research on:

An organization interested in measuring the overall satisfaction level of its employees rather than the employees' satisfaction with several job facets would probably use the _____ to measure satisfaction.

Clay is very intelligent and Joshua is not very bright. On the basis of the meta-analysis by Griffeth, Hom, and Gaertner (2000), we would expect Clay to be _________ with his job and Joshua to be ______ satisfied with his job.

You have been asked to develop a program to reduce absenteeism in your organization. According to a meta-analyses, ______ would be the most effective method and _____ the least effective.

Considering a good person-organization fit might reduce turnover that is caused by:

According to two meta-analyses, if an organization developed a worksite fitness program, it could expect _____ in employee absenteeism.

Job satisfaction is most related to performance in: