Question 1

Most companies that downsize:

Accepted Answer

A)  reduce expenses 
B)  have fewer disability claims 
C)  have increased productivity 
D)  do not increase their financial success 
A)  reduce expenses 
B)  have fewer disability claims 
C)  have increased productivity 
D)  do not increase their financial success

Question 2

A manager who asks such questions as "Why are we doing this?" and "How and when did we start doing this?" is:

Accepted Answer

A)  a whiner 
B)  ready to downsize the organization 
C)  about to reorganize a work unit 
D)  conducting a sacred cow hunt 
A)  a whiner 
B)  ready to downsize the organization 
C)  about to reorganize a work unit 
D)  conducting a sacred cow hunt

Question 3

Raja has been working for Shahidi Enterprises for five years. She works by herself in a building, sorting mail. She is allowed two 20-minutes breaks each day and can take them whenever she wants. In an empowerment chart, at what level would she be at regarding her authority to make decisions about when these two breaks should occur?

Accepted Answer

A)  Following 
B)  Advisory 
C)  Participative 
D)  Absolute 
A)  Following 
B)  Advisory 
C)  Participative 
D)  Absolute

Question 4

Name and describe the five types of people involved with change.

Accepted Answer

change agents
change

Question 5

What are five strategies an organization can use to reduce the need for downsizing?

Accepted Answer

use of temporary employees
out

Question 6

During flextime working hours, ___ refer(s) to the total number of potential hours available for work each day?

Accepted Answer

A)  bandwidth 
B)  core hours 
C)  flexible hours 
D)  flexitour hours 
A)  bandwidth 
B)  core hours 
C)  flexible hours 
D)  flexitour hours

Question 7

When organizations undergo change, the first stage employees go through is called:

Accepted Answer

A)  discarding 
B)  defense 
C)  denial 
D)  internalization 
A)  discarding 
B)  defense 
C)  denial 
D)  internalization

Question 8

_____ are(is) the number of potential hours available for work, whereas ____ consist(s) of hours during which an organization is busiest.

Accepted Answer

A)  core/bandwidth 
B)  bandwidth/core 
C)  flex/gliding 
D)  bandwidth/flexitour 
A)  core/bandwidth 
B)  bandwidth/core 
C)  flex/gliding 
D)  bandwidth/flexitour

Question 9

Every memo that Cheryl receives indicates that an immediate response is required. Cheryl thinks these timelines are unnecessary are nothing more than a:

Accepted Answer

A)  meeting cow 
B)  paper cow 
C)  speed cow 
D)  Holstein cow 
A)  meeting cow 
B)  paper cow 
C)  speed cow 
D)  Holstein cow

Question 10

Which of the following is NOT a decision making strategy associated with the Vroom-Yettonmodel?

Accepted Answer

A)  Autocratic I 
B)  Consultative III 
C)  Autocratic II 
D)  Group I 
A)  Autocratic I 
B)  Consultative III 
C)  Autocratic II 
D)  Group I

Question 11

To create a good atmosphere for change, it is important for an organization to create:

Accepted Answer

A)  dissatisfaction with the current system 
B)  a sense of the "good old days" 
C)  a way to hide the change from doubters 
D)  none of the three is a good idea 
A)  dissatisfaction with the current system 
B)  a sense of the "good old days" 
C)  a way to hide the change from doubters 
D)  none of the three is a good idea

Question 12

Which of the following is true about the relationship between economics and downsizing?Prior to downsizing:

Accepted Answer

A)  most organizations were losing money 
B)  most organizations were profitable 
C)  employees complained about low wages 
D)  most organizations lost big contracts 
A)  most organizations were losing money 
B)  most organizations were profitable 
C)  employees complained about low wages 
D)  most organizations lost big contracts

Question 13

Henri is the president of a company with 10 employees. Each employee has full medical benefits and Henri doesn't have the time or knowledge to administer the benefits program. His best bet would be to:

Accepted Answer

A)  use outsourcing 
B)  learn the needed skills 
C)  hire a temporary employee each month 
D)  adjust his working schedule 
A)  use outsourcing 
B)  learn the needed skills 
C)  hire a temporary employee each month 
D)  adjust his working schedule

Question 14

What is the lowest level of employee input and control?

Accepted Answer

A)  ownership of own product 
B)  advisory 
C)  following 
D)  absolute 
A)  ownership of own product 
B)  advisory 
C)  following 
D)  absolute

Question 15

Which of the following would most likely say If it's broke, I'll help fix it?

Accepted Answer

A)  Change analyst 
B)  Change agent 
C)  Receptive changer 
D)  Change resister 
A)  Change analyst 
B)  Change agent 
C)  Receptive changer 
D)  Change resister

Question 16

With ______, an employee works on an irregular or as-needed basis.

Accepted Answer

A)  casual work 
B)  flextime 
C)  peak-time pay 
D)  job sharing 
A)  casual work 
B)  flextime 
C)  peak-time pay 
D)  job sharing

Question 17

Having support groups in which downsized employees can vent would be most useful duringwhich of the following stages?

Accepted Answer

A)  Anger 
B)  Denial 
C)  Fear 
D)  Acceptance 
A)  Anger 
B)  Denial 
C)  Fear 
D)  Acceptance

Question 18

A problem with offering early retirement is that:

Accepted Answer

A)  it is too expensive 
B)  few employees agree to retire early 
C)  too many employees want to retire 
D)  it is often illegal 
A)  it is too expensive 
B)  few employees agree to retire early 
C)  too many employees want to retire 
D)  it is often illegal

Question 19

Which of the following is a disadvantage of working from home?

Accepted Answer

A)  Lower commuting costs for employees 
B)  Lower utility costs for employers 
C)  Unions strongly approve of home work 
D)  It is difficult to enforce safety and fair treatment standards 
A)  Lower commuting costs for employees 
B)  Lower utility costs for employers 
C)  Unions strongly approve of home work 
D)  It is difficult to enforce safety and fair treatment standards

Question 20

An employee who ______ might be vulnerable to being downsized.

Accepted Answer

A)  has kept up with technology 
B)  has excellent performance ratings 
C)  has a lot of idle time 
D)  all three are signs of risk 
A)  has kept up with technology 
B)  has excellent performance ratings 
C)  has a lot of idle time 
D)  all three are signs of risk

Most companies that downsize:

A manager who asks such questions as "Why are we doing this?" and "How and when did we start doing this?" is:

Name and describe the five types of people involved with change.

What are five strategies an organization can use to reduce the need for downsizing?

During flextime working hours, ___ refer(s) to the total number of potential hours available for work each day?

When organizations undergo change, the first stage employees go through is called:

_ are(is) the number of potential hours available for work, whereas consist(s) of hours during which an organization is busiest.

Every memo that Cheryl receives indicates that an immediate response is required. Cheryl thinks these timelines are unnecessary are nothing more than a:

Which of the following is NOT a decision making strategy associated with the Vroom-Yettonmodel?

To create a good atmosphere for change, it is important for an organization to create:

Which of the following is true about the relationship between economics and downsizing?Prior to downsizing:

Henri is the president of a company with 10 employees. Each employee has full medical benefits and Henri doesn't have the time or knowledge to administer the benefits program. His best bet would be to:

What is the lowest level of employee input and control?

Which of the following would most likely say If it's broke, I'll help fix it?

With ______, an employee works on an irregular or as-needed basis.

Having support groups in which downsized employees can vent would be most useful duringwhich of the following stages?

A problem with offering early retirement is that:

Which of the following is a disadvantage of working from home?

An employee who ______ might be vulnerable to being downsized.

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Stress Management: Dealing with the Demands of Life and Work.

Filters

Exam 14: Organization Development.

Most companies that downsize:

A manager who asks such questions as "Why are we doing this?" and "How and when did we start doing this?" is:

Name and describe the five types of people involved with change.

What are five strategies an organization can use to reduce the need for downsizing?

During flextime working hours, ___ refer(s) to the total number of potential hours available for work each day?

When organizations undergo change, the first stage employees go through is called:

_____ are(is) the number of potential hours available for work, whereas ____ consist(s) of hours during which an organization is busiest.

Every memo that Cheryl receives indicates that an immediate response is required. Cheryl thinks these timelines are unnecessary are nothing more than a:

Which of the following is NOT a decision making strategy associated with the Vroom-Yettonmodel?

To create a good atmosphere for change, it is important for an organization to create:

Which of the following is true about the relationship between economics and downsizing?Prior to downsizing:

Henri is the president of a company with 10 employees. Each employee has full medical benefits and Henri doesn't have the time or knowledge to administer the benefits program. His best bet would be to:

What is the lowest level of employee input and control?

Which of the following would most likely say If it's broke, I'll help fix it?

With ______, an employee works on an irregular or as-needed basis.

Having support groups in which downsized employees can vent would be most useful duringwhich of the following stages?

A problem with offering early retirement is that:

Which of the following is a disadvantage of working from home?

An employee who ______ might be vulnerable to being downsized.

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Stress Management: Dealing with the Demands of Life and Work.

Filters

_ are(is) the number of potential hours available for work, whereas consist(s) of hours during which an organization is busiest.