Exam 10: Performance Management

The performance appraisal method that would use a "+"to denote "better than"and a "‒"to denote "worse than"when comparing employees, in order to get the highest-ranked employee, is the

When using a graphic rating scale, the central tendency error occurs when raters rate people too high.

Define MBO, describe the steps in the MBO appraisal program, and explain three problems to avoid.

When conducting the appraisal interview, all of the following should be kept in mind except

When using the paired comparison method, for every trait, every employee is compared to every other employee in pairs.

Identify and briefly describe five different performance appraisal methods.

An interview with an employee to make development plans, maintain satisfactory performance if promotion is not indicated, or correct unsatisfactory performance, is called a(n)

When an employee's most recent performance can affect the evaluation of his or her overall performance, a ________ error has occurred.

More firms today let employees anonymously evaluate their supervisors' performance.This process is known as