Exam 8: The Approach Begin Your Presentation Strategically
Exam 1: The Life, Times, and Career of the Professional Salesperson120 Questions
Exam 2: Ethics Firstthen Customer Relationships130 Questions
Exam 3: The Psychology of Selling: Why People Buy99 Questions
Exam 4: Communication for Successful Selling: How to Build Relationships142 Questions
Exam 5: Sales Knowledge: Customers, Products, Technologies123 Questions
Exam 6: Prospecting the Lifeblood of Selling98 Questions
Exam 7: The Pre-Approach Planning Your Sales Call and Presentation88 Questions
Exam 8: The Approach Begin Your Presentation Strategically128 Questions
Exam 9: The Presentation Elements of Effective Persuasion98 Questions
Exam 10: Objections Address Your Prospects Concerns103 Questions
Exam 11: Closing the Beginning of a New Relationship121 Questions
Exam 12: Follow-Up Maintain and Strengthen the Relationship83 Questions
Exam 13: Time, Territory, and Self-Management81 Questions
Exam 14: Retail, Business Services, and Nonprofit Selling104 Questions
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The interactive need-satisfaction sales presentation method is most appropriate where the salesperson provides all the information to the client.
(True/False)
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"One of your colleagues at Kwantlen Polytechnic University suggested I contact you about our advanced interactive sales simulators." What type of approach statement is being used in this statement?
(Multiple Choice)
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Discuss the following statement: "The problem-solution approach to selling is so unstructured that it has no prescribed steps."
(Essay)
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The primary reason salespeople use questions in their approach is to get the attention and interest of the prospect.
(True/False)
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The memorized selling approach is based on the AIDA procedure of developing and giving the sales presentation.
(True/False)
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Which of the following types of opening statements is the most common and least powerful way to begin a sales presentation?
(Multiple Choice)
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The formula sales presentations call for very little talking on the part of the salesperson.In fact, the objective of these types of sales presentations is simply to ascertain customers' needs.
(True/False)
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Which of the following is NOT an example of a question that a salesperson might ask as part of using creative imagery?
(Multiple Choice)
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Which of the following should NOT be part of an approach checklist?
(Multiple Choice)
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The situation you face determines which approach technique you should use to begin your sales presentation to a client.Often, many situational variables impact the situation you will face.Which of the following is NOT a common situational variable identified in the textbook?
(Multiple Choice)
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Which of the following objectives is unique to the questions approach technique?
(Multiple Choice)
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Which of the following sales presentation methods is most often used by experienced salespersons selling directly to businesses?
(Multiple Choice)
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You have been asked to describe "creative imagery" as a stress reduction technique.Which of the following is NOT likely to be part of your descriptive?
(Multiple Choice)
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A problem-solution sales presentation method has normally six different but interrelated steps that should be followed carefully.
(True/False)
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Which opening statement approach is so weak that it usually must be used in conjunction with another approach?
(Multiple Choice)
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Francois, a sales representative for an accounting software service provider will be making a sales call on Martin, Smith and Dhillon Ltd a local accounting firm.He will be meeting the procurement officer in the next couple of days to demonstrate the value added his product line provides.The day before the meeting, he had a bunch of balloons and a note that said, "Friday will be your lucky day," sent to accounting firm's procurement officer.What kind of approach is Francois using?
(Multiple Choice)
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"Mrs.Kamel, would you be interested in seeing our new line of photocopiers which I feel may save your company $25,000 per year in printing costs?" What kind of approach is this question an example of?
(Multiple Choice)
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Which of the following presentation methods allows for greater customization according to the textbook?
(Multiple Choice)
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Karen sells cars at a local dealership.She notices a potential customer looking carefully at a convertible red sports car.She approaches the potential customer, introduces herself and asks; "What features are you looking for in a sports car?" What kind of probe is Karen using?
(Multiple Choice)
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Which of the following would you NOT consider to be an advantage of a structured sales presentation?
(Multiple Choice)
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