Exam 19: Global Marketing and the Internet

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In some countries, customers might resent having the human element removed from the service encounter because of:

(Multiple Choice)
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The group buying sector has been tarnished by horror stories of deals not being honored or merchants not getting paid.

(True/False)
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In many industries, connectivity means that existing channels/distributors can be bypassed by connecting:

(Multiple Choice)
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At the global level, a nongovernmental body has been established to resolve domain disputes.The name of this body is:

(Multiple Choice)
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India Yahoo! is different from U.S.Yahoo! because:

(Multiple Choice)
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Online campaigns would work for high-involvement goods whose buyers engage in product research and price comparisons.

(True/False)
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Manufacturers who plan to add the internet to their existing international channels should be aware of two possibilities:

(Multiple Choice)
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Group buying is typically used by large product-oriented brands and businesses.

(True/False)
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The ultimate success of an online campaign hinges on four factors which include:

(Multiple Choice)
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French is one of the top four languages used on the internet.

(True/False)
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China's internet world is dominated by the so-called BAT, these companies are:

(Multiple Choice)
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The United States has the highest penetration of internet users when measures as a percentage of the country's population.

(True/False)
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Websites must often use different colors and symbols for different countries.

(True/False)
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Consumer cocreation involves customers in value creation.

(True/False)
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In international marketing, a website gives service marketers the ability to offer _____ hour service to customers worldwide.

(Multiple Choice)
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For global marketers, the Web could affect the firm's high margins because of price transparency.

(True/False)
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Services are generally produced before they are consumed.

(True/False)
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More than 70 percent of Internet users now live outside of _____ speaking countries.

(Multiple Choice)
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Success of an e-tailing model will depend on factors which include:

(Multiple Choice)
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Due to its high population density, brick-and-mortar competitors have a cost advantage over internet businesses in Europe.

(True/False)
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