Question 1

Identify the alternative views of ethical behaviour and briefly describe the main emphasis of each view.

Accepted Answer

Students should identify the four views:

Question 2

Creating a corporate culture that values employees, customers and suppliers is a core value that:

Accepted Answer

A)  respects basic rights. 
B)  enhances social concerns. 
C)  respects human dignity. 
D)  respects stakeholder interests. 
E)  promotes good citizenship. 
A)  respects basic rights. 
B)  enhances social concerns. 
C)  respects human dignity. 
D)  respects stakeholder interests. 
E)  promotes good citizenship.

Question 3

The leadership beliefs that guide socially responsible organisational practices include all of the following EXCEPT:

Accepted Answer

A)  natural environment. 
B)  people. 
C)  short-term success. 
D)  communities. 
E)  reputation. 
A)  natural environment. 
B)  people. 
C)  short-term success. 
D)  communities. 
E)  reputation.

Question 4

A social audit is:

Accepted Answer

A)  a systematic assessment and reporting of an organisation's resource commitments and action accomplishments in areas of social responsibility. 
B)  an internal accounting audit requested by shareholders. 
C)  a survey of employees regarding their social preferences. 
D)  a public opinion survey regarding the social impact of a corporation's actions. 
E)  a systematic assessment of the corporation's impact on its employees' social lives. 
A)  a systematic assessment and reporting of an organisation's resource commitments and action accomplishments in areas of social responsibility. 
B)  an internal accounting audit requested by shareholders. 
C)  a survey of employees regarding their social preferences. 
D)  a public opinion survey regarding the social impact of a corporation's actions. 
E)  a systematic assessment of the corporation's impact on its employees' social lives.

Question 5

Ethical dilemmas in the form of __________ may occur where a manager has privileged information regarding the activities of a customer and shares that information with another party.

Accepted Answer

A)  organisational resources 
B)  discrimination 
C)  sexual harassment 
D)  conflicts of interest 
E)  customer confidence 
A)  organisational resources 
B)  discrimination 
C)  sexual harassment 
D)  conflicts of interest 
E)  customer confidence

Question 6

The text identifies several criteria for evaluating socially responsible corporate behaviour. A company is meeting its __________ when it earns a profit through provision of goods and services desired by customers.

Accepted Answer

A)  ethical responsibility 
B)  legal responsibility 
C)  stakeholder responsibility 
D)  discretionary responsibility 
E)  economic responsibility 
A)  ethical responsibility 
B)  legal responsibility 
C)  stakeholder responsibility 
D)  discretionary responsibility 
E)  economic responsibility

Question 7

The proactive strategy of social responsibility meets the organisation's:

Accepted Answer

A)  economic, legal, ethical, discretionary and political responsibilities. 
B)  economic responsibility. 
C)  economic and legal responsibilities. 
D)  economic, legal, ethical and discretionary responsibilities. 
E)  economic, legal and ethical responsibilities. 
A)  economic, legal, ethical, discretionary and political responsibilities. 
B)  economic responsibility. 
C)  economic and legal responsibilities. 
D)  economic, legal, ethical and discretionary responsibilities. 
E)  economic, legal and ethical responsibilities.

Question 8

The results of a Harvard Business Review survey indicated that the ethical issues most frequently encountered by the magazine's subscribers involved all but which one of the following?

Accepted Answer

A)  Dishonesty in communication with government agencies 
B)  Dishonesty in advertising 
C)  Dishonesty in communication with subordinates 
D)  Dishonesty in communication with clients 
E)  Dishonesty in communication with top management 
A)  Dishonesty in communication with government agencies 
B)  Dishonesty in advertising 
C)  Dishonesty in communication with subordinates 
D)  Dishonesty in communication with clients 
E)  Dishonesty in communication with top management

Question 9

Which of the following statements does NOT provide an accurate description regarding how pressure to achieve goals affects ethics and ethical behaviour?

Accepted Answer

A)  A company director can create an ethical climate by setting reasonable goals. 
B)  Managers can create an ethical environment by setting goals that are extremely challenging and continuously push subordinates to achieve these goals. 
C)  Any manager can unwittingly encourage subordinates to engage in unethical behaviour by exerting too much pressure to achieve goals that are too difficult. 
D)  Part of a manager's ethical responsibility is to be realistic in setting performance targets for others. 
E)  Employees often feel pressure to compromise personal standards to achieve company goals. 
A)  A company director can create an ethical climate by setting reasonable goals. 
B)  Managers can create an ethical environment by setting goals that are extremely challenging and continuously push subordinates to achieve these goals. 
C)  Any manager can unwittingly encourage subordinates to engage in unethical behaviour by exerting too much pressure to achieve goals that are too difficult. 
D)  Part of a manager's ethical responsibility is to be realistic in setting performance targets for others. 
E)  Employees often feel pressure to compromise personal standards to achieve company goals.

Question 10

In contemporary organisations, __________ concerns the protection of employees with respect to their rights to privacy, due process, free speech, free consent, health and safety, and freedom of conscience.

Accepted Answer

A)  the moral-rights view 
B)  the justice view 
C)  the individualism view 
D)  the utilitarian view 
E)  the collectivism view 
A)  the moral-rights view 
B)  the justice view 
C)  the individualism view 
D)  the utilitarian view 
E)  the collectivism view

Question 11

The text identifies several criteria for evaluating socially responsible corporate behaviour. A company is meeting its __________ when it operates within the law and according to the requirements of various external regulations.

Accepted Answer

A)  ethical responsibility 
B)  discretionary responsibility 
C)  legal responsibility 
D)  stakeholder responsibility 
E)  economic responsibility 
A)  ethical responsibility 
B)  discretionary responsibility 
C)  legal responsibility 
D)  stakeholder responsibility 
E)  economic responsibility

Question 12

Most ethical problems in the workplace arise when people are asked to do or are about to do something that:

Accepted Answer

A)  goes against work group standards. 
B)  is illegal. 
C)  violates the organisation's policies. 
D)  violates social norms. 
E)  violates their personal conscience. 
A)  goes against work group standards. 
B)  is illegal. 
C)  violates the organisation's policies. 
D)  violates social norms. 
E)  violates their personal conscience.

Question 13

To the extent that __________ vary among people, we can expect different interpretations of what behaviour is ethical or unethical in a given situation.

Accepted Answer

A)  laws 
B)  needs 
C)  perceptions 
D)  motives 
E)  values 
A)  laws 
B)  needs 
C)  perceptions 
D)  motives 
E)  values

Question 14

A strict chain of command, strong work group identities and ambiguous priorities are:

Accepted Answer

A)  essential components of moral quality circles. 
B)  mechanisms for resolving ethical dilemmas. 
C)  organisational barriers to whistleblowing. 
D)  All of the options listed 
E)  None of the options listed 
A)  essential components of moral quality circles. 
B)  mechanisms for resolving ethical dilemmas. 
C)  organisational barriers to whistleblowing. 
D)  All of the options listed 
E)  None of the options listed

Question 15

Ethical dilemmas in the form of __________ may occur where a manager takes a bribe, kickback or extraordinary gift in return for making a decision favourable to the gift giver.

Accepted Answer

A)  discrimination 
B)  sexual harassment 
C)  customer confidence 
D)  organisational resources 
E)  conflicts of interest 
A)  discrimination 
B)  sexual harassment 
C)  customer confidence 
D)  organisational resources 
E)  conflicts of interest

Question 16

Governments take an active role in regulating business affairs in Australia and New Zealand in all of the following areas EXCEPT:

Accepted Answer

A)  fair labour practices. 
B)  environmental protection. 
C)  profit maximisation. 
D)  occupational health and safety. 
E)  consumer protection. 
A)  fair labour practices. 
B)  environmental protection. 
C)  profit maximisation. 
D)  occupational health and safety. 
E)  consumer protection.

Question 17

Gap, Inc. expects certain ethical commitments from all its vendors. These ethical standards deal with all of the following EXCEPT:

Accepted Answer

A)  working conditions. 
B)  freedom of association. 
C)  discrimination. 
D)  forced labour. 
E)  minimum wages and benefits. 
A)  working conditions. 
B)  freedom of association. 
C)  discrimination. 
D)  forced labour. 
E)  minimum wages and benefits.

Question 18

Corporate social responsibility is reflected in the way a company deals with all of the following EXCEPT:

Accepted Answer

A)  diversity practices. 
B)  general corporate philanthropy. 
C)  labour relations. 
D)  aid to education. 
E)  organisational politics. 
A)  diversity practices. 
B)  general corporate philanthropy. 
C)  labour relations. 
D)  aid to education. 
E)  organisational politics.

Question 19

An organisation is meeting its discretionary responsibility when it:

Accepted Answer

A)  earns a profit through provision of goods and services desired by customers. 
B)  voluntarily moves beyond basic economic, legal and ethical expectations to provide leadership in advancing social wellbeing. 
C)  anticipates socially responsible behaviour. 
D)  voluntarily conforms to legal expectations as well as broader values and moral expectations of society. 
E)  complies with the law and requirements of various external regulations. 
A)  earns a profit through provision of goods and services desired by customers. 
B)  voluntarily moves beyond basic economic, legal and ethical expectations to provide leadership in advancing social wellbeing. 
C)  anticipates socially responsible behaviour. 
D)  voluntarily conforms to legal expectations as well as broader values and moral expectations of society. 
E)  complies with the law and requirements of various external regulations.

Question 20

Which statement is MOST correct in terms of the textbook presentation of the public's expectations of business with respect to corporate social responsibility?

Accepted Answer

A)  The Australian legal system does not protect the rights of consumers against socially irresponsible business acts. 
B)  There are increased expectations that organisations will act with genuine social responsibility. 
C)  There are no compelling arguments against corporate social responsibility. 
D)  Corporate social responsibility is not related to managerial ethics. 
E)  Corporate social responsibility should be the concern of only top-level managers in organisations. 
A)  The Australian legal system does not protect the rights of consumers against socially irresponsible business acts. 
B)  There are increased expectations that organisations will act with genuine social responsibility. 
C)  There are no compelling arguments against corporate social responsibility. 
D)  Corporate social responsibility is not related to managerial ethics. 
E)  Corporate social responsibility should be the concern of only top-level managers in organisations.

Identify the alternative views of ethical behaviour and briefly describe the main emphasis of each view.

Creating a corporate culture that values employees, customers and suppliers is a core value that:

The leadership beliefs that guide socially responsible organisational practices include all of the following EXCEPT:

A social audit is:

Ethical dilemmas in the form of __________ may occur where a manager has privileged information regarding the activities of a customer and shares that information with another party.

The text identifies several criteria for evaluating socially responsible corporate behaviour. A company is meeting its __________ when it earns a profit through provision of goods and services desired by customers.

The proactive strategy of social responsibility meets the organisation's:

The results of a Harvard Business Review survey indicated that the ethical issues most frequently encountered by the magazine's subscribers involved all but which one of the following?

Which of the following statements does NOT provide an accurate description regarding how pressure to achieve goals affects ethics and ethical behaviour?

In contemporary organisations, __________ concerns the protection of employees with respect to their rights to privacy, due process, free speech, free consent, health and safety, and freedom of conscience.

The text identifies several criteria for evaluating socially responsible corporate behaviour. A company is meeting its __________ when it operates within the law and according to the requirements of various external regulations.

Most ethical problems in the workplace arise when people are asked to do or are about to do something that:

To the extent that __________ vary among people, we can expect different interpretations of what behaviour is ethical or unethical in a given situation.

A strict chain of command, strong work group identities and ambiguous priorities are:

Ethical dilemmas in the form of __________ may occur where a manager takes a bribe, kickback or extraordinary gift in return for making a decision favourable to the gift giver.

Governments take an active role in regulating business affairs in Australia and New Zealand in all of the following areas EXCEPT:

Gap, Inc. expects certain ethical commitments from all its vendors. These ethical standards deal with all of the following EXCEPT:

Corporate social responsibility is reflected in the way a company deals with all of the following EXCEPT:

An organisation is meeting its discretionary responsibility when it:

Which statement is MOST correct in terms of the textbook presentation of the public's expectations of business with respect to corporate social responsibility?

The Contemporary Workplace

Historical Foundations of Management

Environment and Diversity

International Dimensions of Management

Sustainability

Information and Decision Making

Planning

Strategic Management

Organising

Controlling

Human Resource Management

Leading

Communication and Interpersonal Skills

Motivation and Rewards

Individuals, Job Design and Stress

Teams and Teamwork

Leading and Managing Change

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Exam 5: Ethical Behaviour and Social Responsibility

Identify the alternative views of ethical behaviour and briefly describe the main emphasis of each view.

Creating a corporate culture that values employees, customers and suppliers is a core value that:

The leadership beliefs that guide socially responsible organisational practices include all of the following EXCEPT:

A social audit is:

Ethical dilemmas in the form of __________ may occur where a manager has privileged information regarding the activities of a customer and shares that information with another party.

The text identifies several criteria for evaluating socially responsible corporate behaviour. A company is meeting its __________ when it earns a profit through provision of goods and services desired by customers.

The proactive strategy of social responsibility meets the organisation's:

The results of a Harvard Business Review survey indicated that the ethical issues most frequently encountered by the magazine's subscribers involved all but which one of the following?

Which of the following statements does NOT provide an accurate description regarding how pressure to achieve goals affects ethics and ethical behaviour?

In contemporary organisations, __________ concerns the protection of employees with respect to their rights to privacy, due process, free speech, free consent, health and safety, and freedom of conscience.

The text identifies several criteria for evaluating socially responsible corporate behaviour. A company is meeting its __________ when it operates within the law and according to the requirements of various external regulations.

Most ethical problems in the workplace arise when people are asked to do or are about to do something that:

To the extent that __________ vary among people, we can expect different interpretations of what behaviour is ethical or unethical in a given situation.

A strict chain of command, strong work group identities and ambiguous priorities are:

Ethical dilemmas in the form of __________ may occur where a manager takes a bribe, kickback or extraordinary gift in return for making a decision favourable to the gift giver.

Governments take an active role in regulating business affairs in Australia and New Zealand in all of the following areas EXCEPT:

Gap, Inc. expects certain ethical commitments from all its vendors. These ethical standards deal with all of the following EXCEPT:

Corporate social responsibility is reflected in the way a company deals with all of the following EXCEPT:

An organisation is meeting its discretionary responsibility when it:

Which statement is MOST correct in terms of the textbook presentation of the public's expectations of business with respect to corporate social responsibility?

The Contemporary Workplace

Historical Foundations of Management

Environment and Diversity

International Dimensions of Management

Sustainability

Information and Decision Making

Planning

Strategic Management

Organising

Controlling

Human Resource Management

Leading

Communication and Interpersonal Skills

Motivation and Rewards

Individuals, Job Design and Stress

Teams and Teamwork

Leading and Managing Change

Entrepreneurship and New Ventures

Operations and Services Management

Filters