Exam 7: Information and Decision Making

Stating a problem as the need to 'build a better mousetrap' instead of the need to 'get rid of mice' is an example of which type of error in identifying and defining a problem?

Systematic thinkers are likely to:

The tendency to increase effort and perhaps apply more resources to pursue a course of action that is not working is known as:

A manager who chooses the alternative giving the absolute best solution to a problem is making a(n):

Intellectual capital can be defined as:

The advantages of appropriate MIS utilisation include all of the following EXCEPT:

When managers are unable to even assign probabilities to the outcomes attached to various problem-solving alternatives:

How is information technology (IT) changing the workplace? How is IT changing organisations? How is IT changing business?

Which of the following statements is/are TRUE?

The goal of integrating computer systems and software into intranets is to:

A person who approaches problems in a rational, step-by-step, and analytical fashion is engaging in:

An organisation that is able to continuously change and improve its performance based upon lessons of experience is known as:

An unexpected problem that can lead to disaster if not resolved quickly and appropriately is known as:

Intuitive thinkers are likely to do all of the following EXCEPT:

When a manager chooses the first satisfactory alternative that comes to his or her attention during the decision making process, ______________ has occurred.

Apply the steps in the decision-making process to a decision that you have made or are in the process of making. By applying this model to your own decision situation, what insights do you gain regarding how effective you are as a decision maker?

The use of computers that allow sophisticated voice, image, text and other data handling is known as:

The __________ is particularly useful in describing how people make decisions under conditions of risk and uncertainty.

Information systems are becoming increasingly important to organisations for the purpose of image building. Which of the following describes the type of information that is useful for image building?

Suppose a work process is changed with the intent of increasing output by 5 per cent. After the first month of operation with the new work process, an output increase of 7 per cent is reported. This is an example of a(n):