Question 1

Which of the following statements does NOT support the argument that corporations should engage in socially responsible behaviour?

Accepted Answer

A)  Socially responsible behaviour improves the public image of business. 
B)  Social responsibility decreases the need for restrictive government regulation. 
C)  Businesses have the resources and obligation to act in socially responsible ways. 
D)  Long-run profits for the business may improve or even be dependent on its degree of social responsibility. 
E)  Pursuing socially responsible goals may dilute the purpose of the business. 
A)  Socially responsible behaviour improves the public image of business. 
B)  Social responsibility decreases the need for restrictive government regulation. 
C)  Businesses have the resources and obligation to act in socially responsible ways. 
D)  Long-run profits for the business may improve or even be dependent on its degree of social responsibility. 
E)  Pursuing socially responsible goals may dilute the purpose of the business. E

Question 2

According to the textbook, ethical behaviour is:

Accepted Answer

A)  the same as legal behaviour in the context of business. 
B)  interpreted outside the legal frame of reference. 
C)  what is accepted as 'good' or 'right' as opposed to 'bad' or 'wrong' in the context of the governing moral code. 
D)  All of the options listed 
E)  None of the options listed 
A)  the same as legal behaviour in the context of business. 
B)  interpreted outside the legal frame of reference. 
C)  what is accepted as 'good' or 'right' as opposed to 'bad' or 'wrong' in the context of the governing moral code. 
D)  All of the options listed 
E)  None of the options listed C

Question 3

__________ should act as ethical role models and set an ethical tone in their areas of responsibility.

Accepted Answer

A)  All levels of management 
B)  Middle management 
C)  Top and middle management levels only 
D)  First-line or supervisory management 
E)  Top management 
A)  All levels of management 
B)  Middle management 
C)  Top and middle management levels only 
D)  First-line or supervisory management 
E)  Top management A

Question 4

According to the text, an important way for double-checking the ethics of a decision is to ask which one of the following questions?

Accepted Answer

A)  How would I feel if this decision harms someone? 
B)  How would I feel about this decision if it makes a lot of money for the company? 
C)  How would I feel if I receive a large bonus as a result of making this decision? 
D)  How would I feel if a competitor loses business as a result of this decision? 
E)  How would I feel if my family finds out about my decision? 
A)  How would I feel if this decision harms someone? 
B)  How would I feel about this decision if it makes a lot of money for the company? 
C)  How would I feel if I receive a large bonus as a result of making this decision? 
D)  How would I feel if a competitor loses business as a result of this decision? 
E)  How would I feel if my family finds out about my decision?

Question 5

If a manager makes a co-worker feel uncomfortable because of inappropriate comments or actions regarding sexuality, the manager may get caught in an ethical dilemma involving:

Accepted Answer

A)  conflicts of interest. 
B)  customer confidence. 
C)  sexual harassment. 
D)  organisational resources. 
E)  discrimination. 
A)  conflicts of interest. 
B)  customer confidence. 
C)  sexual harassment. 
D)  organisational resources. 
E)  discrimination.

Question 6

Which of the following statements regarding the relationship between social responsibility and financial performance is NOT true?

Accepted Answer

A)  High performance in social responsibility can be associated with strong financial performance. 
B)  At worst, strong corporate social responsibility has no adverse impact on financial performance. 
C)  Recent evidence suggests that corporate social responsibility leads to improved financial performance that, in turn, leads to additional socially responsible actions. 
D)  High performance in social responsibility is seldom, if ever, associated with strong financial performance. 
E)  Businesses can serve the public good and a broad pool of stakeholders as well as advance the financial interests of their shareholders. 
A)  High performance in social responsibility can be associated with strong financial performance. 
B)  At worst, strong corporate social responsibility has no adverse impact on financial performance. 
C)  Recent evidence suggests that corporate social responsibility leads to improved financial performance that, in turn, leads to additional socially responsible actions. 
D)  High performance in social responsibility is seldom, if ever, associated with strong financial performance. 
E)  Businesses can serve the public good and a broad pool of stakeholders as well as advance the financial interests of their shareholders.

Question 7

__________ enable(s) executives to have their positions and preferences communicated directly to government officials.

Accepted Answer

A)  Bribery 
B)  Lobbying 
C)  Political action committees 
D)  Personal contacts and networks 
E)  Public relations campaigns 
A)  Bribery 
B)  Lobbying 
C)  Political action committees 
D)  Personal contacts and networks 
E)  Public relations campaigns

Question 8

__________ enable(s) executives to get to know important people in government.

Accepted Answer

A)  Lobbying 
B)  Political action committees 
C)  Personal contacts and networks 
D)  Public relations campaigns 
E)  Bribery 
A)  Lobbying 
B)  Political action committees 
C)  Personal contacts and networks 
D)  Public relations campaigns 
E)  Bribery

Question 9

Personal factors that help determine managerial ethics include:

Accepted Answer

A)  religious values. 
B)  government regulation. 
C)  ethical climate of the industry. 
D)  behaviour of peers. 
E)  organisational policies. 
A)  religious values. 
B)  government regulation. 
C)  ethical climate of the industry. 
D)  behaviour of peers. 
E)  organisational policies.

Question 10

Using results-oriented performance criteria to judge what is best for most people in a business organisation is an application of which view of ethical behaviour?

Accepted Answer

A)  The utilitarian view 
B)  The individualism view 
C)  The collectivism view 
D)  The moral-rights view 
E)  The justice view 
A)  The utilitarian view 
B)  The individualism view 
C)  The collectivism view 
D)  The moral-rights view 
E)  The justice view

Question 11

The main emphasis of the individualism view of ethical behaviour is:

Accepted Answer

A)  ensuring that people's rights are protected and respected. 
B)  assessing the implications of a decision in terms of its long-term personal consequences. 
C)  promoting honesty and integrity. 
D)  evaluating a decision on the basis of its impartiality and fairness. 
E)  ensuring that the greatest number of people benefit to the greatest extent possible. 
A)  ensuring that people's rights are protected and respected. 
B)  assessing the implications of a decision in terms of its long-term personal consequences. 
C)  promoting honesty and integrity. 
D)  evaluating a decision on the basis of its impartiality and fairness. 
E)  ensuring that the greatest number of people benefit to the greatest extent possible.

Question 12

Official written guidelines for behaviour in situations susceptible to the creation of ethical dilemmas are referred to as the organisation's formal:

Accepted Answer

A)  employee mandate. 
B)  management guidelines. 
C)  codes of ethics. 
D)  corporate social responsibility. 
E)  employee handbook. 
A)  employee mandate. 
B)  management guidelines. 
C)  codes of ethics. 
D)  corporate social responsibility. 
E)  employee handbook.

Question 13

The main emphasis of the moral-rights view of ethical behaviour is:

Accepted Answer

A)  evaluating a decision on the basis of its impartiality and fairness. 
B)  ensuring that the greatest number of people benefit to the greatest extent possible. 
C)  ensuring that people's rights are protected and respected. 
D)  assessing the implications of a decision in terms of its long-term personal consequences. 
E)  promoting honesty and integrity. 
A)  evaluating a decision on the basis of its impartiality and fairness. 
B)  ensuring that the greatest number of people benefit to the greatest extent possible. 
C)  ensuring that people's rights are protected and respected. 
D)  assessing the implications of a decision in terms of its long-term personal consequences. 
E)  promoting honesty and integrity.

Question 14

The degree to which people are treated the same without regard to ethnicity, race, gender and age is the concept of:

Accepted Answer

A)  ethical management. 
B)  distributive justice. 
C)  moral justice. 
D)  procedural justice. 
E)  equitable policy. 
A)  ethical management. 
B)  distributive justice. 
C)  moral justice. 
D)  procedural justice. 
E)  equitable policy.

Question 15

An executive who assumes that ethical standards are universal in nature and should apply absolutely across cultures and national boundaries is operating under which cultural behaviour?

Accepted Answer

A)  Cultural socialism 
B)  Ethical realism 
C)  Cultural activism 
D)  Ethical universalism 
E)  Cultural relativism 
A)  Cultural socialism 
B)  Ethical realism 
C)  Cultural activism 
D)  Ethical universalism 
E)  Cultural relativism

Question 16

Explain the concepts of cultural relativism and universalism. What implications do these concepts have for international business operations?

Accepted Answer

Cultural relativism suggests there is no

Question 17

The underlying beliefs and attitudes that help determine behaviour are referred to as:

Accepted Answer

A)  morals. 
B)  ethics. 
C)  personal standards. 
D)  values. 
E)  social norms. 
A)  morals. 
B)  ethics. 
C)  personal standards. 
D)  values. 
E)  social norms.

Question 18

Formal codes of ethics are usually concerned with expressing how employees may be expected to behave in respect to all of the following EXCEPT:

Accepted Answer

A)  workforce diversity. 
B)  choice of friends and acquaintances. 
C)  confidentiality of corporate information. 
D)  response to bribes and kickbacks. 
E)  political contributions. 
A)  workforce diversity. 
B)  choice of friends and acquaintances. 
C)  confidentiality of corporate information. 
D)  response to bribes and kickbacks. 
E)  political contributions.

Question 19

Discuss the ways in which high ethical standards may be maintained in organisations.

Accepted Answer

Some of the methods for maintaining high

Question 20

__________ is the social responsibility view that maintains the organisation must be concerned for the broader social welfare.

Accepted Answer

A)  The stakeholder view 
B)  The socioeconomic view 
C)  The shareholder model 
D)  The free market model 
E)  The classical view 
A)  The stakeholder view 
B)  The socioeconomic view 
C)  The shareholder model 
D)  The free market model 
E)  The classical view

Which of the following statements does NOT support the argument that corporations should engage in socially responsible behaviour?

According to the textbook, ethical behaviour is:

__________ should act as ethical role models and set an ethical tone in their areas of responsibility.

According to the text, an important way for double-checking the ethics of a decision is to ask which one of the following questions?

If a manager makes a co-worker feel uncomfortable because of inappropriate comments or actions regarding sexuality, the manager may get caught in an ethical dilemma involving:

Which of the following statements regarding the relationship between social responsibility and financial performance is NOT true?

__________ enable(s) executives to have their positions and preferences communicated directly to government officials.

__________ enable(s) executives to get to know important people in government.

Personal factors that help determine managerial ethics include:

Using results-oriented performance criteria to judge what is best for most people in a business organisation is an application of which view of ethical behaviour?

The main emphasis of the individualism view of ethical behaviour is:

Official written guidelines for behaviour in situations susceptible to the creation of ethical dilemmas are referred to as the organisation's formal:

The main emphasis of the moral-rights view of ethical behaviour is:

The degree to which people are treated the same without regard to ethnicity, race, gender and age is the concept of:

An executive who assumes that ethical standards are universal in nature and should apply absolutely across cultures and national boundaries is operating under which cultural behaviour?

Explain the concepts of cultural relativism and universalism. What implications do these concepts have for international business operations?

The underlying beliefs and attitudes that help determine behaviour are referred to as:

Formal codes of ethics are usually concerned with expressing how employees may be expected to behave in respect to all of the following EXCEPT:

Discuss the ways in which high ethical standards may be maintained in organisations.

__________ is the social responsibility view that maintains the organisation must be concerned for the broader social welfare.

The Contemporary Workplace

Historical Foundations of Management

Environment and Diversity

International Dimensions of Management

Sustainability

Information and Decision Making

Planning

Strategic Management

Organising

Controlling

Human Resource Management

Leading

Communication and Interpersonal Skills

Motivation and Rewards

Individuals, Job Design and Stress

Teams and Teamwork

Leading and Managing Change

Entrepreneurship and New Ventures

Operations and Services Management

Filters

Exam 5: Ethical Behaviour and Social Responsibility

Which of the following statements does NOT support the argument that corporations should engage in socially responsible behaviour?

According to the textbook, ethical behaviour is:

__________ should act as ethical role models and set an ethical tone in their areas of responsibility.

According to the text, an important way for double-checking the ethics of a decision is to ask which one of the following questions?

If a manager makes a co-worker feel uncomfortable because of inappropriate comments or actions regarding sexuality, the manager may get caught in an ethical dilemma involving:

Which of the following statements regarding the relationship between social responsibility and financial performance is NOT true?

__________ enable(s) executives to have their positions and preferences communicated directly to government officials.

__________ enable(s) executives to get to know important people in government.

Personal factors that help determine managerial ethics include:

Using results-oriented performance criteria to judge what is best for most people in a business organisation is an application of which view of ethical behaviour?

The main emphasis of the individualism view of ethical behaviour is:

Official written guidelines for behaviour in situations susceptible to the creation of ethical dilemmas are referred to as the organisation's formal:

The main emphasis of the moral-rights view of ethical behaviour is:

The degree to which people are treated the same without regard to ethnicity, race, gender and age is the concept of:

An executive who assumes that ethical standards are universal in nature and should apply absolutely across cultures and national boundaries is operating under which cultural behaviour?

Explain the concepts of cultural relativism and universalism. What implications do these concepts have for international business operations?

The underlying beliefs and attitudes that help determine behaviour are referred to as:

Formal codes of ethics are usually concerned with expressing how employees may be expected to behave in respect to all of the following EXCEPT:

Discuss the ways in which high ethical standards may be maintained in organisations.

__________ is the social responsibility view that maintains the organisation must be concerned for the broader social welfare.

The Contemporary Workplace

Historical Foundations of Management

Environment and Diversity

International Dimensions of Management

Sustainability

Information and Decision Making

Planning

Strategic Management

Organising

Controlling

Human Resource Management

Leading

Communication and Interpersonal Skills

Motivation and Rewards

Individuals, Job Design and Stress

Teams and Teamwork

Leading and Managing Change

Entrepreneurship and New Ventures

Operations and Services Management

Filters