Exam 6: Developing a Professional Presence
Exam 1: Introduction to Human Relations38 Questions
Exam 2: Improving Interpersonal Communications37 Questions
Exam 3: Building High Self-Esteem38 Questions
Exam 4: Personal Values Influence Ethical Choices40 Questions
Exam 5: Attitudes Can Shape Your Life39 Questions
Exam 6: Developing a Professional Presence39 Questions
Exam 7: Valuing Work Force Diversity39 Questions
Exam 8: Resolving Conflict and Achieving Emotional Balance36 Questions
Exam 9: A Life Plan for Effective Human Relations37 Questions
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Dress and grooming policies that ban facial hair, braids, or headwear can be offensive to some ethnic groups and should consider cultural customs.
(True/False)
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The process of personal ____________________ helps you stand out in a crowd and involves all the ways you can express what you believe and who you are.
(Short Answer)
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A full, deep grip is likely to convey anger to the other person.
(True/False)
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Khaki pants, a polo shirt with a CitiBank logo, and loafers would be appropriate ____________________ attire for a CitiBank loan manager.
(Short Answer)
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The principle that first impressions establish the mental framework within which a person is viewed and that other evidence is either ignored or reinterpreted is known as the ____________________.
(Short Answer)
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When meeting someone for the first time, it is important to focus on how the other person is feeling about themselves.
(True/False)
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____ is the collection of superficial elements, such as appearance, clothing, hairstyle, fragrance, and jewelry, that we use to make a statement about ourselves.
(Multiple Choice)
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Explain the concept of the "business casual look." Draw an appropriate business casual look for a 24 year-old female dental office manager and 48 year-old nonprofit donor development director
(Essay)
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A major factor influencing your choice of clothing for work should be
(Multiple Choice)
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In today's business world, personal impressions created during first contact are not as significant as one's knowledge and technical skills.
(True/False)
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If there is no company policy against certain attire, then it is alright to wear that attire, for example, flip flops.
(True/False)
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____________________ is a dynamic blend of poise, self-confidence, control, and style that empowers us to be able to command respect in any situation.
(Short Answer)
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Your facial expressions are an important element of your professional image.
(True/False)
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People who work in a business or professional setting should focus only on serving the customer and not worry about clothing or grooming.
(True/False)
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Eye contact is as important to a handshake as the duration and firmness of the handshake in creating a proper impression.
(True/False)
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