Exam 15: Selecting, Appraising and Disciplining Employees

The first step in disciplinary due process is to:

Over concern with avoiding errors stifles initiative, and encourages employees to postpone decisions or avoid making them altogether.

Effective discipline involves administering punishment that takes into consideration the employee's personality and his or her worth to the organization, even if this seems inconsistent.

When an intolerable employee offense occurs, the employee should be:

Work sampling tests give a good indication of whether or not employees can actually perform particular jobs.

Using a graduated scale of penalties:

What are the four principles of effective discipline?

With a graduated scale of penalties, punishment becomes progressively more severe each time the violation is repeated.

First-line supervisors are powerless to prevent workplace violence.

____ of testing is demonstrated by a high positive correlation between the applicant's test score and some objective measure of job performance.

The appraisal interview is one of the easiest duties that is required of a supervisor.

Orientation is not necessary for new hires that have a vast amount of past work experience.

Every job should carry with it a margin for error.

Like almost all aspects of supervision, selecting, and training employees are shared tasks, though the primary responsibility should be left to supervisors.How are these responsibilities to be divided?

According to ____ an employer can dismiss an employee for any reason.

A(n) ____ is used to communicate the results of performance appraisal to an employee.

Performance appraisals should be beneficial to the employee as well as to the organization.

An organization can be successful regardless of number and kinds of people to do the required work.

After observing an offense, the supervisor should wait a few days before beginning the disciplinary process.

Progressive discipline is a series of disciplinary actions that are all equal in their severity.