Question 1

__________ allow managers to better understand cause-and-effect relationships and to recognise the optimal solutions to problems

Accepted Answer

The answer of __________ allow managers to better understand cause-and-effect...

Question 2

In dealing with the work-related activities of people, managers must have an understanding of all of the following EXCEPT

Accepted Answer

A)  leadership. 
B)  decision-making. 
C)  organisational structure and design. 
D)  organisational culture. 
E)  the long-term plans of marketplace competitors. 
A)  leadership. 
B)  decision-making. 
C)  organisational structure and design. 
D)  organisational culture. 
E)  the long-term plans of marketplace competitors.

Question 3

Developing new corporate goals that involve acquiring new businesses is part of the planning function.

Accepted Answer

A) True 
 B)False

Question 4

A __________ reflects the size and strength of the statistical relationship between two variables.

Accepted Answer

A)  correlation 
B)  mean 
C)  mode 
D)  standard deviation 
E)  range 
A)  correlation 
B)  mean 
C)  mode 
D)  standard deviation 
E)  range

Question 5

Investing now in developing your organisational behaviour (OB) skills will do all of the following EXCEPT

Accepted Answer

A)  prepare you to be a more effective employee. 
B)  prepare you to be a more effective manager. 
C)  prepare you to be a more effective leader. 
D)  help you to move up faster in any organisation. 
E)  help you to improve your technical skills. 
A)  prepare you to be a more effective employee. 
B)  prepare you to be a more effective manager. 
C)  prepare you to be a more effective leader. 
D)  help you to move up faster in any organisation. 
E)  help you to improve your technical skills.

Question 6

Match each work outcome with the corresponding organisational behaviour concept.What is each behaviour an example of?
a.Aneshree declines to take a job with another company even though it offers a higher salary and better benefits.
b.Lydia steals, on average, one to two office staplers per month.
c.Nkosi is loved by his co-workers and boss, but he is actively looking for a higher-paying job.
d.Riaz voluntarily creates a video guide for his co-workers explaining how to use the company's spreadsheet software.
e.Marc sells, on average, four to five dining sets per week.
-organisational commitment

Accepted Answer

The answer of Match each work outcome with the corresponding...

Question 7

The __________ method relies on systematic studies that identify and replicate a result using a variety of methods, samples and settings.

Accepted Answer

A)  philosophical 
B)  statistical 
C)  mathematical 
D)  scientific 
E)  humanist 
A)  philosophical 
B)  statistical 
C)  mathematical 
D)  scientific 
E)  humanist

Question 8

Massmart is known for exemplifying the cost leadership strategy.Which of the following is Massmart likely to do? Select as many as apply.
a.
Keep prices as low as possible
b.
Keep expenses as low as possible
c.
Rely heavily on low-wage employees
d.
Automate as few jobs as possible
e.
Automate as many jobs as possible

Accepted Answer

The answer of Massmart is known for exemplifying the cost...

Question 9

Organisations pursuing a differentiation strategy often try to develop a competitive advantage based on product

Accepted Answer

A)  intervention. 
B)  integration. 
C)  invitation. 
D)  innovation. 
E)  integrity. 
A)  intervention. 
B)  integration. 
C)  invitation. 
D)  innovation. 
E)  integrity.

Question 10

A researcher hypothesises that the age of employees influences their awareness of diversity.In this example, age is the __________ and diversity awareness is the __________.

Accepted Answer

A)  variable, control 
B)  theory, correlation 
C)  correlation, theory 
D)  independent variable, dependent variable 
E)  dependent variable, independent variable 
A)  variable, control 
B)  theory, correlation 
C)  correlation, theory 
D)  independent variable, dependent variable 
E)  dependent variable, independent variable

Question 11

A systems perspective keeps managers focused on material, human, financial and informational inputs.

Accepted Answer

A) True 
 B)False

Question 12

Match each work outcome with the corresponding organisational behaviour concept.What is each behaviour an example of?
a.Aneshree declines to take a job with another company even though it offers a higher salary and better benefits.
b.Lydia steals, on average, one to two office staplers per month.
c.Nkosi is loved by his co-workers and boss, but he is actively looking for a higher-paying job.
d.Riaz voluntarily creates a video guide for his co-workers explaining how to use the company's spreadsheet software.
e.Marc sells, on average, four to five dining sets per week.
-performance

Accepted Answer

The answer of Match each work outcome with the corresponding...

Question 13

A __________ is anything that gives an organisation an edge over rivals in attracting customers and defending itself against competition.

Accepted Answer

A)  cultural privilege 
B)  business bias 
C)  personal talent 
D)  competitive advantage 
E)  monopoly 
A)  cultural privilege 
B)  business bias 
C)  personal talent 
D)  competitive advantage 
E)  monopoly

Question 14

Organising is the process of designing jobs, grouping jobs into manageable units, and establishing patterns of authority among jobs and groups of jobs.

Accepted Answer

A) True 
 B)False

Question 15

The controlling function includes monitoring and correcting the actions of the organisation and its members to keep them directed towards their goals.

Accepted Answer

A) True 
 B)False

Question 16

A manager acting in the role of a leader will

Accepted Answer

A)  choose the best resources to produce the organisation's product or service most effectively and efficiently. 
B)  verify the quality of resources that pass through the organisation. 
C)  determine how organisational resources will be released in the environment. 
D)  encourage workers to increase productivity. 
E)  identify the various suppliers the organisation will utilise to acquire resources. 
A)  choose the best resources to produce the organisation's product or service most effectively and efficiently. 
B)  verify the quality of resources that pass through the organisation. 
C)  determine how organisational resources will be released in the environment. 
D)  encourage workers to increase productivity. 
E)  identify the various suppliers the organisation will utilise to acquire resources.

Question 17

An engineer who can solve complex mathematical equations on the job has strong

Accepted Answer

A)  interpersonal skills. 
B)  problem-solving skills. 
C)  conceptual skills. 
D)  diagnostic skills. 
E)  technical skills. 
A)  interpersonal skills. 
B)  problem-solving skills. 
C)  conceptual skills. 
D)  diagnostic skills. 
E)  technical skills.

Question 18

Interactionalism attempts to explain how people select, interpret and change various situations.

Accepted Answer

A) True 
 B)False

Question 19

Even though humans behave in organisations, such conduct occurs independently of the environment.

Accepted Answer

A) True 
 B)False

Question 20

__________ attempts to explain how people select, interpret and change various situations.

Accepted Answer

A)  Interactionalism 
B)  Contextualism 
C)  Universalism 
D)  Individualism 
E)  Systems theory 
A)  Interactionalism 
B)  Contextualism 
C)  Universalism 
D)  Individualism 
E)  Systems theory

__________ allow managers to better understand cause-and-effect relationships and to recognise the optimal solutions to problems

In dealing with the work-related activities of people, managers must have an understanding of all of the following EXCEPT

Developing new corporate goals that involve acquiring new businesses is part of the planning function.

A __________ reflects the size and strength of the statistical relationship between two variables.

Investing now in developing your organisational behaviour (OB) skills will do all of the following EXCEPT

The __________ method relies on systematic studies that identify and replicate a result using a variety of methods, samples and settings.

Organisations pursuing a differentiation strategy often try to develop a competitive advantage based on product

A researcher hypothesises that the age of employees influences their awareness of diversity.In this example, age is the and diversity awareness is the .

A systems perspective keeps managers focused on material, human, financial and informational inputs.

A __________ is anything that gives an organisation an edge over rivals in attracting customers and defending itself against competition.

Organising is the process of designing jobs, grouping jobs into manageable units, and establishing patterns of authority among jobs and groups of jobs.

The controlling function includes monitoring and correcting the actions of the organisation and its members to keep them directed towards their goals.

A manager acting in the role of a leader will

An engineer who can solve complex mathematical equations on the job has strong

Interactionalism attempts to explain how people select, interpret and change various situations.

Even though humans behave in organisations, such conduct occurs independently of the environment.

__________ attempts to explain how people select, interpret and change various situations.

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 1: An Overview of Organisational Behaviour

__________ allow managers to better understand cause-and-effect relationships and to recognise the optimal solutions to problems

In dealing with the work-related activities of people, managers must have an understanding of all of the following EXCEPT

Developing new corporate goals that involve acquiring new businesses is part of the planning function.

A __________ reflects the size and strength of the statistical relationship between two variables.

Investing now in developing your organisational behaviour (OB) skills will do all of the following EXCEPT

The __________ method relies on systematic studies that identify and replicate a result using a variety of methods, samples and settings.

Organisations pursuing a differentiation strategy often try to develop a competitive advantage based on product

A researcher hypothesises that the age of employees influences their awareness of diversity.In this example, age is the __________ and diversity awareness is the __________.

A systems perspective keeps managers focused on material, human, financial and informational inputs.

A __________ is anything that gives an organisation an edge over rivals in attracting customers and defending itself against competition.

Organising is the process of designing jobs, grouping jobs into manageable units, and establishing patterns of authority among jobs and groups of jobs.

The controlling function includes monitoring and correcting the actions of the organisation and its members to keep them directed towards their goals.

A manager acting in the role of a leader will

An engineer who can solve complex mathematical equations on the job has strong

Interactionalism attempts to explain how people select, interpret and change various situations.

Even though humans behave in organisations, such conduct occurs independently of the environment.

__________ attempts to explain how people select, interpret and change various situations.

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

A researcher hypothesises that the age of employees influences their awareness of diversity.In this example, age is the and diversity awareness is the .