Exam 16: Managing Information and Technology

When she needs to channel information to company accountants (though not to other internal or external departments), Alvarez probably needs an enterprise resource planning system.

Which of the following is not a reason why some people regard the Internet as an unsafe place to do business?

Given the nature of Alvarez's job and the mission of her employer, it isn't likely that she'll ever need an executive information system.

To gather and process data into information and distribute it to people who need it, organizations develop information systems.

Artificial intelligence is the science of developing computer systems that can mimic human behavior.

A firm's _____ department will coordinate sales activities and handle customer-relationship management.

An interactive _____ system extracts, integrates, and displays data from multiple sources to help managers make non-routine decisions.

An enterprise resource planning system channels information to multiple users.

Input data are called _____, which are events that affect a business.

The practice of installing _____ to keep fires that start in one part of a building from getting into another has a direct application in information technology.

A _____ system integrates various operations (from design through manufacturing) with functional activities ranging from order taking to final shipment.

eBay is concerned about all of the following forms of data security _____.

In most large organizations, the information system is operated by a senior management team, including a(n) _____ who oversees information and telecommunications systems.

Which of the following is included among operations support systems?

Describe the two kinds of transactions that occur in business.

By posting a(n) _____, a company can tell people about itself, its products, and its activities.

Which of the following is a disadvantage of cloud computing?

A firm's _____ department will recruit, train, evaluate, and compensate its salespeople.

Operations support systems, such as transaction processing systems, are generally used by managers at lower levels of an organization.

Chief technology officers, who report to the chief information officer (CIO), oversee information technology (IT) planning and implementation.