Exam 14: Teamwork and Communications

The more ____ an organization becomes, the more likely it will be to encounter _____.

Every company also has an informal communication network known as the grapevine.

Teams function more effectively when leadership responsibility is shared over time.

Grainger Solutions has branch offices geographically dispersed in seven states.A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

As a college student and as a member of the workforce, most of us will be members of a team more often than leaders.

Formal organizational communication flows through different _____.

Memos should be concise yet complete and summarize information effectively.

Tone of voice is considered nonverbal communication.

_____ is the exchange of information from a sender to a receiver.

Which of the following is true regarding groupthink?

The team that designed and brought the RAZR phone to market would be called a _____ team.

If your message is simple your best approach would likely be to talk by phone.

Which of the following is a good tip for writing emails?

When teams attempt to confront dysfunctional members, they usually end up destroying morale, creating conflict, and hindering progress instead.

As a team member, Beverly seems to split hairs and belabor every detail.She seems to be using which of the following blocking strategies?

Chris Arnholt's drawings, specs, and recommendations for the RAZR reflected his collaboration with people from all functional areas at Motorola.

Memos are effective at conveying fairly detailed information.

Employers today look for an individual's ability to develop and sustain motivation when they are hiring new managers.

You should include multiple messages in your email, especially if you want responses to several items.

The best way to get over your fear when making presentations is to _____.