Exam 1: Introduction to Principles of Management

StarKist tuna adopted a CSR approach when it decided to purchase and sell exclusively dolphin-safe tuna. Why were consumers unwilling to pay higher process for StarKist's environmental product attributes?

What is the process of planning?

Three companies well known for their strong CSR orientations are:

__________ are responsible for the efficiency and effectiveness of an area such as accounting or marketing.

____________ are individuals and organizations who are actively involved with the organization, and whose interests may be positively or negatively affected as a result of what the organization does.

Leadership is defined as when, where, and how to use formal sources of authority and power, such as position or ownership.

What are the three groups of managerial roles as identified by Professor Mintzberg arize how they differ.

Controlling involves ensuring that performance does not deviate from the mission of the organization.

In the contemporary view of the roles of management, how does top management support and serve other managers and employees ion 2

What is strategic management?

Allowing individuals to work on their own, with little supervision is called:

The principles of management are drawn from a number of academic fields, principally, the fields of:

Google has topped Fortune's 100 Best Companies to Work for the last two years. What has leadership at Google done to achieve this designation?

Economic performance is very important to a firm's ___________, particularly its investors or owners. Short

General managers set specific goals for their own departments and see that the goals are met.

An organization makes a profit when its ___________ are more than its costs in a given period of time.

_________ planning is designed to develop specific action steps that support the strategic and tactical plans.

List the seven common themes of organizational citizenship behavior. Section 6

Effective controlling techniques are budget and performance audits.

If management is defined as getting things done through others, then _________ should be defined as the social and informal sources of influence that one uses to inspire action taken by others.