Question 1

Building and effective relationship involves:

Accepted Answer

A)  discussing interests and hobbies that you like with others 
B)  listening to what other workplaces are creating 
C)  listening in order to understand other people's positions and feelings 
D)  discussing what feelings you have with the position of your sport team 
A)  discussing interests and hobbies that you like with others 
B)  listening to what other workplaces are creating 
C)  listening in order to understand other people's positions and feelings 
D)  discussing what feelings you have with the position of your sport team C

Question 2

However you receive feedback, it should be viewed as an opportunity to:

Accepted Answer

A)  change the way things are done, even if it makes it more expensive 
B)  make improvements to your personal life, to learn lessons and grow in your life 
C)  change the way your organisation holds social events 
D)  make improvements to your work habits, to learn lessons and grow in your career 
A)  change the way things are done, even if it makes it more expensive 
B)  make improvements to your personal life, to learn lessons and grow in your life 
C)  change the way your organisation holds social events 
D)  make improvements to your work habits, to learn lessons and grow in your career D

Question 3

If there is disharmony in the workplace this can provide opportunities with your team.

Accepted Answer

A) True 
 B)False  False

Question 4

Constructive suggestions and contributions for improvements can be done by:

Accepted Answer

A)  looking for ways in which you and your team can be more productive 
B)  identifying processes that are not required for the current job 
C)  staying in touch with how the stationery is ordered 
D)  all of these choices 
A)  looking for ways in which you and your team can be more productive 
B)  identifying processes that are not required for the current job 
C)  staying in touch with how the stationery is ordered 
D)  all of these choices

Question 5

While the culture of competition with your colleagues is not all together a bad thing, it can lead to disharmony in the workplace where help is offered to colleagues.

Accepted Answer

A) True 
 B)False

Question 6

Part of the path to improvements is to seek out feedback from customers and colleagues.

Accepted Answer

A) True 
 B)False

Question 7

The duties you perform may represent an important step in an organisation's need to compete with its competitors.

Accepted Answer

A) True 
 B)False

Question 8

Good conflict resolution skills include a willingness to:

Accepted Answer

A)  Meet the needs of your manager 
B)  Meet the needs of others 
C)  Meet the needs of your competitor 
D)  Meet your needs 
A)  Meet the needs of your manager 
B)  Meet the needs of others 
C)  Meet the needs of your competitor 
D)  Meet your needs

Question 9

People are all different and these differences allow an organisation to grow and thrive.

Accepted Answer

A) True 
 B)False

Question 10

Position descriptions are generally developed, and agreed upon by:

Accepted Answer

A)  all managers from within the organisation 
B)  all relevant stakeholders from within the organisation 
C)  all relevant staff from similar organisations 
D)  all managers and the human resources staff from within the organisation 
A)  all managers from within the organisation 
B)  all relevant stakeholders from within the organisation 
C)  all relevant staff from similar organisations 
D)  all managers and the human resources staff from within the organisation

Building and effective relationship involves:

However you receive feedback, it should be viewed as an opportunity to:

If there is disharmony in the workplace this can provide opportunities with your team.

Constructive suggestions and contributions for improvements can be done by:

While the culture of competition with your colleagues is not all together a bad thing, it can lead to disharmony in the workplace where help is offered to colleagues.

Part of the path to improvements is to seek out feedback from customers and colleagues.

The duties you perform may represent an important step in an organisation's need to compete with its competitors.

Good conflict resolution skills include a willingness to:

People are all different and these differences allow an organisation to grow and thrive.

Position descriptions are generally developed, and agreed upon by:

Contribute to the Health and Safety of Self and Others

Apply Knowledge of Whs Legislation in the Workplace

Participate in Environmentally Sustainable Work Practices

Communicate in the Workplace

Work Effectively With Diversity

Deliver and Monitor a Service to Customers

Process Customer Complaints

Recommend Products and Services

Promote Innovation in a Team Environment

Organise Personal Work Priorities and Development

Organise Schedules

Organise Workplace Information

Maintain Business Resources

Use Business Technology

Develop Keyboarding Speed and Accuracy

Producing Business Documents

Produce Spreadsheets

Create Electronic Presentations

Maintain Financial Records

Filters

Exam 10: Work Effectively With Others

Building and effective relationship involves:

However you receive feedback, it should be viewed as an opportunity to:

If there is disharmony in the workplace this can provide opportunities with your team.

Constructive suggestions and contributions for improvements can be done by:

While the culture of competition with your colleagues is not all together a bad thing, it can lead to disharmony in the workplace where help is offered to colleagues.

Part of the path to improvements is to seek out feedback from customers and colleagues.

The duties you perform may represent an important step in an organisation's need to compete with its competitors.

Good conflict resolution skills include a willingness to:

People are all different and these differences allow an organisation to grow and thrive.

Position descriptions are generally developed, and agreed upon by:

Contribute to the Health and Safety of Self and Others

Apply Knowledge of Whs Legislation in the Workplace

Participate in Environmentally Sustainable Work Practices

Communicate in the Workplace

Work Effectively With Diversity

Deliver and Monitor a Service to Customers

Process Customer Complaints

Recommend Products and Services

Promote Innovation in a Team Environment

Organise Personal Work Priorities and Development

Organise Schedules

Organise Workplace Information

Maintain Business Resources

Use Business Technology

Develop Keyboarding Speed and Accuracy

Producing Business Documents

Produce Spreadsheets

Create Electronic Presentations

Maintain Financial Records

Filters