Question 1

An expert system would most likely be used to ________.

Accepted Answer

A)  retrieve sales data 
B)  determine the status of a customer's order 
C)  determine the optimal layout of a plant 
D)  access relevant data from the company's database 
A)  retrieve sales data 
B)  determine the status of a customer's order 
C)  determine the optimal layout of a plant 
D)  access relevant data from the company's database

Question 2

Data alone are of limited value to a company.

Accepted Answer

A) True 
 B)False

Question 3

_______ consist of raw facts and figures that may or may not be relevant to business decisions.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet 
A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet

Question 4

Provide examples of ethical concerns regarding technology and information systems.

Accepted Answer

Ethical concerns include st andards and

Question 5

List and briefly explain the most widely used business applications of computers.

Accepted Answer

The most widely used business applicatio

Question 6

Information is the result of processed data.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a storage device?

Accepted Answer

A)  Flash memory card 
B)  Modem 
C)  Monitor 
D)  Scanner 
A)  Flash memory card 
B)  Modem 
C)  Monitor 
D)  Scanner

Question 8

Mario downloaded some company information into a spreadsheet so that he could work on it at home.When he returned to work,he inserted his memory card into his company computer.Within minutes,all of his hard drive files were corrupted.The most likely cause was a(n)________.

Accepted Answer

A)  computer virus 
B)  malfunctioning computer 
C)  bad operating system 
D)  intranet failure 
A)  computer virus 
B)  malfunctioning computer 
C)  bad operating system 
D)  intranet failure

Question 9

Brian is sitting at his computer preparing a new sales brochure.The brochure combines high-quality type,graphics,and photographs.What type of software is Brian likely using to create the brochure?

Accepted Answer

A)  Word processing program 
B)  Desktop publishing program 
C)  Presentation graphics program 
D)  Spreadsheet program 
A)  Word processing program 
B)  Desktop publishing program 
C)  Presentation graphics program 
D)  Spreadsheet program

Question 10

A(n)_____ is an information system that quickly provides relevant data to help people make decisions and choose courses of action.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet 
A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet

Question 11

Information systems that are designed to provide support for effective decision making are called operational support systems.

Accepted Answer

A) True 
 B)False

Question 12

A firewall scrambles data,making it difficult for unauthorized users to view the data.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements best describes the purpose of a management information system?

Accepted Answer

A)  Provide management with feedback from sales meetings 
B)  Assist the human resources department with research on employee benefit costs 
C)  Provide the accounting department with budget information 
D)  Provide information on internal operations and external intelligence for use in decision making 
A)  Provide management with feedback from sales meetings 
B)  Assist the human resources department with research on employee benefit costs 
C)  Provide the accounting department with budget information 
D)  Provide information on internal operations and external intelligence for use in decision making

Question 14

In addition to making and receiving calls and text messages,smart phones allow users to surf the Internet,receive and send e-mail,check their schedules,and open and edit documents.

Accepted Answer

A) True 
 B)False

Question 15

Deciding how to prevent system failures along with the ability to continue operating if computer systems fail is called ________.

Accepted Answer

A)  disaster recovery planning 
B)  information systems management 
C)  advanced computer security 
D)  virus protection 
A)  disaster recovery planning 
B)  information systems management 
C)  advanced computer security 
D)  virus protection

Question 16

A system that allows top managers to access a firm's primary databases is called a(n)_____.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet 
A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)WiFi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet

Question 17

Explain the difference between an intranet and a virtual private network.

Accepted Answer

An intranet is a physical network that l

Question 18

A virus can remain dormant for a period of time on a computer.

Accepted Answer

A) True 
 B)False

Question 19

An expert system is a computer program that imitates human thinking.

Accepted Answer

A) True 
 B)False

Question 20

Hans works in the mortgage loan department of a bank.He enters information on credit applications into the bank's computer system.The system has a program that evaluates the loan application and gives it a score.Hans is using a(n)________.

Accepted Answer

A)  information interface 
B)  expert system 
C)  enterprise resource planning system 
D)  decision support system 
A)  information interface 
B)  expert system 
C)  enterprise resource planning system 
D)  decision support system

An expert system would most likely be used to ________.

Data alone are of limited value to a company.

_______ consist of raw facts and figures that may or may not be relevant to business decisions.

Provide examples of ethical concerns regarding technology and information systems.

List and briefly explain the most widely used business applications of computers.

Information is the result of processed data.

Which of the following is a storage device?

Mario downloaded some company information into a spreadsheet so that he could work on it at home.When he returned to work,he inserted his memory card into his company computer.Within minutes,all of his hard drive files were corrupted.The most likely cause was a(n)________.

Brian is sitting at his computer preparing a new sales brochure.The brochure combines high-quality type,graphics,and photographs.What type of software is Brian likely using to create the brochure?

A(n)_____ is an information system that quickly provides relevant data to help people make decisions and choose courses of action.

Information systems that are designed to provide support for effective decision making are called operational support systems.

A firewall scrambles data,making it difficult for unauthorized users to view the data.

Which of the following statements best describes the purpose of a management information system?

In addition to making and receiving calls and text messages,smart phones allow users to surf the Internet,receive and send e-mail,check their schedules,and open and edit documents.

Deciding how to prevent system failures along with the ability to continue operating if computer systems fail is called ________.

A system that allows top managers to access a firm's primary databases is called a(n)_____.

Explain the difference between an intranet and a virtual private network.

A virus can remain dormant for a period of time on a computer.

An expert system is a computer program that imitates human thinking.

Hans works in the mortgage loan department of a bank.He enters information on credit applications into the bank's computer system.The system has a program that evaluates the loan application and gives it a score.Hans is using a(n)________.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Human Resource Management: From Recruitment to Labour Relations

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 14: Using Technology to Manage Information

An expert system would most likely be used to ________.

Data alone are of limited value to a company.

_______ consist of raw facts and figures that may or may not be relevant to business decisions.

Provide examples of ethical concerns regarding technology and information systems.

List and briefly explain the most widely used business applications of computers.

Information is the result of processed data.

Which of the following is a storage device?

Mario downloaded some company information into a spreadsheet so that he could work on it at home.When he returned to work,he inserted his memory card into his company computer.Within minutes,all of his hard drive files were corrupted.The most likely cause was a(n)________.

Brian is sitting at his computer preparing a new sales brochure.The brochure combines high-quality type,graphics,and photographs.What type of software is Brian likely using to create the brochure?

A(n)_____ is an information system that quickly provides relevant data to help people make decisions and choose courses of action.

Information systems that are designed to provide support for effective decision making are called operational support systems.

A firewall scrambles data,making it difficult for unauthorized users to view the data.

Which of the following statements best describes the purpose of a management information system?

In addition to making and receiving calls and text messages,smart phones allow users to surf the Internet,receive and send e-mail,check their schedules,and open and edit documents.

Deciding how to prevent system failures along with the ability to continue operating if computer systems fail is called ________.

A system that allows top managers to access a firm's primary databases is called a(n)_____.

Explain the difference between an intranet and a virtual private network.

A virus can remain dormant for a period of time on a computer.

An expert system is a computer program that imitates human thinking.

Hans works in the mortgage loan department of a bank.He enters information on credit applications into the bank's computer system.The system has a program that evaluates the loan application and gives it a score.Hans is using a(n)________.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Human Resource Management: From Recruitment to Labour Relations

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters