Exam 9: Work Teams and Groups

Identify the stages of group development in Bruce Tuckman's five¬stage model.

Which of the following decreases cohesion within a team?

Diversity within a work group may increase the uncertainty, complexity, and inherent confusion in group processes, making it more difficult for the group to achieve its full productivity.

Identify a true statement about social loafing.

Which of the following is an essential empowerment skill in an organization?

_____ are benchmarks against which team members are evaluated by other team members.

In an effective work group, maintenance functions tend to reduce togetherness, cooperation, and teamwork.

Self-managed teams at the top of an organization are referred to as _____.

All work teams are required to attend knowledge-based processes and interactions as well as contextual factors to improvise effectively.

Identify the term used to define disconnections between members within a work team.

In the context of empowerment skills, which of the following is true of competitive people?

_____ occurs when one group member comes to rely on the efforts of other group members and fails to contribute her own time, effort, thoughts, or other resources to a group.

The marketing team at StickCo. lures customers through its massive advertising campaigns. Lately, however, the team has started using negative advertising. Mikel, a member of the team, does not like this new approach and begins questioning his superiors. He advocates for an ethical method of functioning. In the context of team diversity, which of the following basic styles does Mikel exhibit in this scenario?

Two of the important process issues in work teams are the managing of cooperative behaviors and the managing of _____.

In an effective work group, the task of seeking information involves asking for ideas, suggestions, information, or facts.

_____ argues that the background characteristics of the top management team can predict organizational characteristics and set standards for values, competence, ethics, and unique characteristics throughout an organization.

In the context of group diversity, the _____ is data driven, supplies necessary information, and adheres to high performance standards.

Upper echelon theory argues that the background characteristics of the top management team can predict organizational characteristics and unique characteristics throughout an organization.

Explain norms of behavior in a group.

Which of the following statements is true of self-managed teams?