Exam 9: Work Teams and Groups

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In the context of empowerment skills, explain why negotiations with different people require different strategies.

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Differentiate between task functions and maintenance functions of a group.

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In the context of empowerment skills, _____ include self-expression skills and skills in reflective listening.

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_____ include the ability to be a good winner or loser and to have access to information for monitoring where the team and members are in the competition.

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Explain how loss of individuality leads to reprehensible acts.

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In the context of empowerment skills, which of the following is true of egalitarian people?

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In the context of Bruce Tuckman's five-stage model of group development, during the forming stage, team members _____.

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In the context of empowerment skills, _____ engage in encouraging, helpful behavior to maximize the gains for everyone on a team.

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In the context of Bruce Tuckman's five-stage model of group development, which of the following is true of the adjourning stage?

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From an organizational health standpoint, diversity and depth in the top management team enhance the CEO's well-being.

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In the context of work team processes, cooperative teamwork skills:

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In the context of social benefits of being a team member, _____ is closeness achieved through tasks and activities.

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Different task functions vary in importance throughout the life cycle of a work group.

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_____ are the first set of skills required for empowerment in an organization.

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Self-managed teams are teams that:

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_____ is the set of authority and task relations among a group's members.

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An effective status structure in a work group results in:

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Which of the following helps to avoid undesired top-team turnover?

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Explain how the presence of a wild turkey can be a positive force in the management.

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_____ are groups in which two or more members represent each of two distinct cultures.

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