Exam 1: Management, Supervision and Leadership
Exam 1: Management, Supervision and Leadership51 Questions
Exam 2: The Organization and Structure of American Policing55 Questions
Exam 3: The Police Mission: Getting the Job Done55 Questions
Exam 4: Communication: a Critical Management Skill69 Questions
Exam 5: Decision Making and Problem Solving75 Questions
Exam 6: Time Management: Minute by Minute78 Questions
Exam 7: Training and Beyond81 Questions
Exam 8: Promoting Growth and Development63 Questions
Exam 9: Motivation and Morale78 Questions
Exam 10: Discipline and Problem Behaviors70 Questions
Exam 11: Complaints, Grievances and Conflict67 Questions
Exam 12: Stress and Related Hazards of the Job79 Questions
Exam 13: Deploying Law Enforcement Resources and Improving Productivity80 Questions
Exam 14: Budgeting and Managing Costs Creatively70 Questions
Exam 15: Hiring Personnel and Dealing With Unions84 Questions
Exam 16: Measuring Performance: Assessment and Evaluation71 Questions
Exam 17: Challenges in Managing for the Future73 Questions
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A lack of self-confidence can lead to failure and other dire consequences, a situation sometimes referred to as the ______________.
(Short Answer)
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__________________ is most frequently mentioned in connection with the past. Many early leaders inherited their positions. They were members of the aristocracy, and through the centuries positions of leadership were passed down to family members.
(Short Answer)
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Peter Smith and W. Edwards Deming had a great influence on approaches to management in policing.
(True/False)
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Common management/leadership errors include micromanaging and defending decisions.
(True/False)
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Match each statement to the item listed below.
Premises:
involves managers and subordinates setting goals and objectives together
Responses:
Wallenda effect
total quality management
management by objectives (MBO)
Correct Answer:
Premises:
Responses:
(Matching)
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_____________________ is over supervising, providing oversight with excessive control and attention to details better left to the operational personnel.
(Short Answer)
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Consultative, democratic, or participative leadership has been evolving since the 1980s.
(True/False)
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Match each statement to the item listed below.
Premises:
Deming's theory that managers should create constancy of purpose for improvement of product and service
Responses:
management by objectives (MBO)
total quality management
seagull management
Correct Answer:
Premises:
Responses:
(Matching)
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When managers use manipulation to coerce employees to do something, they are using __________.
(Multiple Choice)
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Authority is the power to enforce laws, exact obedience, and command and should be demanded by all officers.
(True/False)
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If a supervisor specifies that initially workers need support and direction, and as they become more task-ready, they need less direction and more support, to the point where even support can be reduced, the supervisor is said to be using what style of leadership?
(Multiple Choice)
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Match each statement to the item listed below.
Premises:
when the manager hears something's wrong, flies in, makes a lot of noise, craps on everybody and flies away
Responses:
seagull management
management by objectives (MBO)
supervision
Correct Answer:
Premises:
Responses:
(Matching)
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To manage means to control and direct, to administer, to take charge of.
(True/False)
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______________ leadership implies nonintervention and is almost a contradiction in terms.
(Short Answer)
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This management model divides jobs into highly specialized tasks where employees can become experts in their task.
(Multiple Choice)
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According to your text, which is the newest form of leadership?
(Multiple Choice)
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