Exam 5: Decision Making and Problem Solving
Exam 1: Management, Supervision and Leadership51 Questions
Exam 2: The Organization and Structure of American Policing55 Questions
Exam 3: The Police Mission: Getting the Job Done55 Questions
Exam 4: Communication: a Critical Management Skill69 Questions
Exam 5: Decision Making and Problem Solving75 Questions
Exam 6: Time Management: Minute by Minute78 Questions
Exam 7: Training and Beyond81 Questions
Exam 8: Promoting Growth and Development63 Questions
Exam 9: Motivation and Morale78 Questions
Exam 10: Discipline and Problem Behaviors70 Questions
Exam 11: Complaints, Grievances and Conflict67 Questions
Exam 12: Stress and Related Hazards of the Job79 Questions
Exam 13: Deploying Law Enforcement Resources and Improving Productivity80 Questions
Exam 14: Budgeting and Managing Costs Creatively70 Questions
Exam 15: Hiring Personnel and Dealing With Unions84 Questions
Exam 16: Measuring Performance: Assessment and Evaluation71 Questions
Exam 17: Challenges in Managing for the Future73 Questions
Select questions type
Match each statement to the item listed below
Premises:
the negative tendency for members of a group to submit to peer pressure and endorse the majority opinion even if it individually is unacceptable
Responses:
focus group
groupthink
intuition
Correct Answer:
Premises:
Responses:
(Matching)
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_____________ can inspire creativity and innovation by sharing information on problems, removing obstacles, creating a climate of mutual respect and collaboration, and quickly rewarding acts of creativity and innovation.
(Short Answer)
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Which of the following steps typically comes last in the decision-making process?
(Multiple Choice)
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Effective problem solving and decision making may rely on both creativity and logic.
(True/False)
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Decisions made at the middle-management level are typically classified as strategic decisions.
(True/False)
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In participatory decision making, conflict is considered an asset.
(True/False)
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_________________________ are judgmental and critical and serve as put-downs that stifle others' creativity.
(Short Answer)
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Which of the following is not a mental lock that prevents innovative thinking?
(Multiple Choice)
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A decision made in combination with others is often referred to as a __________.
(Multiple Choice)
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Effective managers make sure decisions are made at the lowest level possible.
(True/False)
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The modified Delphi Technique makes the Delphi Technique more open-ended.
(True/False)
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Decisions made at the executive level are typically classified as administrative decisions.
(True/False)
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Match each statement to the item listed below
Premises:
the process of breaking old connections and making useful new ones
Responses:
intuition
divergent thinking
groupthink
Correct Answer:
Premises:
Responses:
(Matching)
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Describe the SARA model and how law enforcement personnel can use it to help in decision making and problem solving.
(Essay)
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Habits people fall into without recognizing what they are doing are called __________.
(Multiple Choice)
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