Exam 5: Decision Making and Problem Solving
Exam 1: Management, Supervision and Leadership51 Questions
Exam 2: The Organization and Structure of American Policing55 Questions
Exam 3: The Police Mission: Getting the Job Done55 Questions
Exam 4: Communication: a Critical Management Skill69 Questions
Exam 5: Decision Making and Problem Solving75 Questions
Exam 6: Time Management: Minute by Minute78 Questions
Exam 7: Training and Beyond81 Questions
Exam 8: Promoting Growth and Development63 Questions
Exam 9: Motivation and Morale78 Questions
Exam 10: Discipline and Problem Behaviors70 Questions
Exam 11: Complaints, Grievances and Conflict67 Questions
Exam 12: Stress and Related Hazards of the Job79 Questions
Exam 13: Deploying Law Enforcement Resources and Improving Productivity80 Questions
Exam 14: Budgeting and Managing Costs Creatively70 Questions
Exam 15: Hiring Personnel and Dealing With Unions84 Questions
Exam 16: Measuring Performance: Assessment and Evaluation71 Questions
Exam 17: Challenges in Managing for the Future73 Questions
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Many departments use automated tools such as _____________ to explore and characterize large data sets.
(Short Answer)
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A good tool to assist managers in decision making when faced with community crime prediction is __________.
(Multiple Choice)
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Decisions made at the first-line level are typically classified as operational decisions.
(True/False)
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The left side of the brain is more likely to be used for __________.
(Multiple Choice)
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Thinking that is focused, evaluative in nature and includes decision making is known as _______________ thinking.
(Short Answer)
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A ______________ decision is a decision that managers make on their own, with little or no input from others.
(Short Answer)
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A sixth sense, intuition, or sense that a law enforcement officer has in dangerous situations is referred to as the __________.
(Multiple Choice)
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Match each statement to the item listed below
Premises:
evaluative, rational thinking
Responses:
divergent thinking
groupthink
focus group
Correct Answer:
Premises:
Responses:
(Matching)
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During brainstorming, it is critical that convergent thinking occur before divergent thinking.
(True/False)
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Match each statement to the item listed below
Premises:
insight
Responses:
intuition
focus group
divergent thinking
Correct Answer:
Premises:
Responses:
(Matching)
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The ________________ uses objective questions rather than open-ended questions to measure employees' feelings about key issues.
(Short Answer)
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When applying a business plan model to policing, a decision by a front-line officer would be __________.
(Multiple Choice)
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