Exam 14: Enterprise Computing

General purpose, or ____________________, are systems that cross the boundaries of functional units and are used by one or more functional units in an enterprise.

A(n) ____________________ is the portion of a company's network that allows customers or suppliers of a company to access parts of an enterprise's intranet.

____ include(s) production, clerical, and other personnel.

Figure 14-2 A(n) ____________________, such as that shown in Figure 14-2, is a strategy that focuses on the availability, protection, organization, and backup of storage in a company.

Besides the costs in space demanded by blade servers, blade servers require more maintenance, use more energy, generate more heat, and are difficult to replace or upgrade.

____ software helps salespeople manage customer contacts, schedule customer meetings, log customer interactions, manage product information, and take orders from customers.

A ____ is an instruction, or set of instructions, a user follows to accomplish an activity.

Because the data in a data warehouse is inaccurate as of a moment in time, users usually change the content of existing data in a data warehouse.

Critical Thinking Questions Case 2 In your work as a report writer for the admissions office at the local college, you are called upon at the height of the admissions season to provide key information to the admissions committees so they can monitor the progress of the review of applicants through the admissions process.. Beyond just knowing that all applicants to the college have taken four years of English in high school in order to be candidates for admission (which is a requirement for admission at your school), you have been asked to report on precisely what kinds of English classes the applicants have taken. Are they courses in composition, literature, creative writing? Which of the following types of reports is likely to serve your purpose?

Programs that analyze data, such as those in a DSS (decision support system), sometimes are called ____ programs.

Figure 14-2 As shown in Figure 14-2, a technique used to implement a storage system is a(n) ____________________, which is a high-capacity tape system that works with multiple tape cartridges for storing backups.

The simplest RAID design is level 1, called ____, which writes data on two disks at the same time to duplicate the data.

In a document management system, a central library, or ____________________, stores all documents within a company or department.

An OIS reduces employee productivity and prevents communications among employees.

____________________ allows users to pay bills from their computer, that is, transfer money electronically from their account to a payee's account such as the electric company or telephone company.

A group of two or more integrated disks that acts like a single large hard disk is called a(n) ____.

Using ____, engineers can test the design of a car or bridge before it is built.

Some RAID levels use a technique called ____, which splits data, instructions, and information across multiple disks in the array.

With ____________________, users invest in stocks, options, bonds, treasuries, certificates of deposit, money markets, annuities, mutual funds, and so on - without using a broker.

____________________ involves the use of computers in networks, such as LANs or WANs, or series of interconnected networks that encompass a variety of different operating systems, protocols, and network architectures.