Question 1

In an expert system, a knowledge base is a set of logical judgments that are applied to the inference rules each time a user describes a situation to the expert system.

Accepted Answer

A) True 
 B)False

Question 2

The secure connection that a virtual private network (VPN) creates between a user's computer and a company's network is called a(n) ____ tunnel.

Accepted Answer

A)  NAS 
B)  RAID 
C)  SAN 
D)  VPN 
A)  NAS 
B)  RAID 
C)  SAN 
D)  VPN

Question 3

Grid computing ____.

Accepted Answer

A)  often is used in research environments 
B)  involves charging for the use of a grid based on processing time 
C)  combines many servers and/or personal computers on a network 
D)  all of the above 
A)  often is used in research environments 
B)  involves charging for the use of a grid based on processing time 
C)  combines many servers and/or personal computers on a network 
D)  all of the above

Question 4

A decentralized approach to information technology exists when companies maintain central computers supported by a central IT department.

Accepted Answer

A) True 
 B)False

Question 5

An MIS focuses on creating information that managers and other users need to perform their jobs.

Accepted Answer

A) True 
 B)False

Question 6

____ computing allows companies to use the processing power sitting idle at a network located somewhere else in the world.

Accepted Answer

A)  Grid 
B)  Utility 
C)  Appliance 
D)  Enterprise 
A)  Grid 
B)  Utility 
C)  Appliance 
D)  Enterprise

Question 7

____________________ are systems that continue running and performing tasks for at least 99 percent of the time.

Accepted Answer

High-avail

Question 8

Many investors reject online stock trading because the transaction fee for each trade usually is substantially more than when trading through a broker.

Accepted Answer

A) True 
 B)False

Question 9

A(n) ____ system is a system that automates and manages much of the communications between employees and a business.

Accepted Answer

A)  CAE 
B)  CAD 
C)  CAM 
D)  ERM 
A)  CAE 
B)  CAD 
C)  CAM 
D)  ERM

Question 10

KM technology senses a person's actions and, based on logical assumptions and prior experience, takes the appropriate action to complete a task.

Accepted Answer

A) True 
 B)False

Question 11

An operational manager makes a(n) ____ decision, which is a decision that involves day-to-day activities within a company.

Accepted Answer

A)  strategic 
B)  operational 
C)  tactical 
D)  integrated 
A)  strategic 
B)  operational 
C)  tactical 
D)  integrated

Question 12

A(n) ____ is a high-speed network with the sole purpose of providing storage to other servers to which it is attached.

Accepted Answer

A)  utility network 
B)  NAS 
C)  grid network 
D)  SAN 
A)  utility network 
B)  NAS 
C)  grid network 
D)  SAN

Question 13

The types of information that users require depends on their employee level in a company.

Accepted Answer

A) True 
 B)False

Question 14

A(n) ____________________ is a huge database that stores and manages the data required to analyze historical and current transactions.

Accepted Answer

The answer of A(n) ____________________ is a huge database that...

Question 15

The activities related to running a business are called ancillary activities.

Accepted Answer

A) True 
 B)False

Question 16

____ supervise(s) the production, clerical, and other employees.

Accepted Answer

A)  Nonmanagement employees 
B)  Middle management 
C)  Operational management 
D)  Executive management 
A)  Nonmanagement employees 
B)  Middle management 
C)  Operational management 
D)  Executive management

Question 17

____ software manages the day-to-day interactions with customers, such as telephone calls, e-mail interactions, and instant messaging sessions.

Accepted Answer

A)  DSS 
B)  TPS 
C)  OLAP 
D)  CIM 
A)  DSS 
B)  TPS 
C)  OLAP 
D)  CIM

Question 18

Match between columns
                        Premises: Includes one or more databases and one or more information systems storing data.
Most examples of this kind of software includes a Web interface for the employees and the human resources personnel, allowing both to interact with the system when they are in the office or at home.
Activities that usually are separated from those relating to the main mission of the company, which are the core activities.
The kind of approach to IT in which some companies maintain their own information systems
Enterprises have adopted this as a new way to reach customers.
A kind of marketing information system that stores and analyzes data gathered from demographics and surveys.
Some of these programs allow a salesperson to upload information to a central office at the end of the day or end of the week.
A network that includes only storage devices.
With this kind of processing, the computer processes each transaction as it is entered.
Kind of systems that strive to maximize the value of each shipment made by a company while keeping costs to a minimum.
Administrators quickly add storage to an existing network simply by attaching this to the network.
Combines information from several business sources, both inside and outside an enterprise.
Helps to ensure that transmitted data is safe from being intercepted by unauthorized people.
Provides a secure, physical connection to a company's network.
Kind of information systems used by multiple departments to facilitate information sharing and communication within an enterprise.
In a disaster recovery plan, this usually is organized by type of disaster, such as fire, flood, or earthquake.
Enterprise hardware often includes levels of this, which means that if one piece of the hardware breaks, another part can assume its tasks.
Typically does not contain a hard drive.
Kind of technology that supports live radio broadcasting, live videos, or live concerts.
Although disaster simulations can be scheduled, the best test of this is to simulate a disaster without advance notice.

Accepted Answer

The Answer of emergency plan and distribution and supporting and is...

Question 19

____ software equips traveling salespeople with the electronic tools they need to be more productive.

Accepted Answer

A)  TPS 
B)  CAE 
C)  SFA 
D)  CIM 
A)  TPS 
B)  CAE 
C)  SFA 
D)  CIM

Question 20

Supporting systems help all levels of users make decisions.

Accepted Answer

A) True 
 B)False

In an expert system, a knowledge base is a set of logical judgments that are applied to the inference rules each time a user describes a situation to the expert system.

The secure connection that a virtual private network (VPN) creates between a user's computer and a company's network is called a(n) ____ tunnel.

Grid computing ____.

A decentralized approach to information technology exists when companies maintain central computers supported by a central IT department.

An MIS focuses on creating information that managers and other users need to perform their jobs.

____ computing allows companies to use the processing power sitting idle at a network located somewhere else in the world.

____________________ are systems that continue running and performing tasks for at least 99 percent of the time.

Many investors reject online stock trading because the transaction fee for each trade usually is substantially more than when trading through a broker.

A(n) ____ system is a system that automates and manages much of the communications between employees and a business.

KM technology senses a person's actions and, based on logical assumptions and prior experience, takes the appropriate action to complete a task.

An operational manager makes a(n) ____ decision, which is a decision that involves day-to-day activities within a company.

A(n) ____ is a high-speed network with the sole purpose of providing storage to other servers to which it is attached.

The types of information that users require depends on their employee level in a company.

A(n) ____________________ is a huge database that stores and manages the data required to analyze historical and current transactions.

The activities related to running a business are called ancillary activities.

____ supervise(s) the production, clerical, and other employees.

____ software manages the day-to-day interactions with customers, such as telephone calls, e-mail interactions, and instant messaging sessions.

____ software equips traveling salespeople with the electronic tools they need to be more productive.

Supporting systems help all levels of users make decisions.

Introduction to Computers

The Internet and World Wide Web

Application Software

The Components of the System Unit

Input

Output

Storage

Operating Systems and Utility Programs

Communications and Networks

Database Management

Computer Security, Ethics, and Privacy

Information System Development

Programming Languages and Program Development

Computer Careers and Certification

Filters

Exam 14: Enterprise Computing

In an expert system, a knowledge base is a set of logical judgments that are applied to the inference rules each time a user describes a situation to the expert system.

The secure connection that a virtual private network (VPN) creates between a user's computer and a company's network is called a(n) ____ tunnel.

Grid computing ____.

A decentralized approach to information technology exists when companies maintain central computers supported by a central IT department.

An MIS focuses on creating information that managers and other users need to perform their jobs.

____ computing allows companies to use the processing power sitting idle at a network located somewhere else in the world.

____________________ are systems that continue running and performing tasks for at least 99 percent of the time.

Many investors reject online stock trading because the transaction fee for each trade usually is substantially more than when trading through a broker.

A(n) ____ system is a system that automates and manages much of the communications between employees and a business.

KM technology senses a person's actions and, based on logical assumptions and prior experience, takes the appropriate action to complete a task.

An operational manager makes a(n) ____ decision, which is a decision that involves day-to-day activities within a company.

A(n) ____ is a high-speed network with the sole purpose of providing storage to other servers to which it is attached.

The types of information that users require depends on their employee level in a company.

A(n) ____________________ is a huge database that stores and manages the data required to analyze historical and current transactions.

The activities related to running a business are called ancillary activities.

____ supervise(s) the production, clerical, and other employees.

____ software manages the day-to-day interactions with customers, such as telephone calls, e-mail interactions, and instant messaging sessions.

____ software equips traveling salespeople with the electronic tools they need to be more productive.

Supporting systems help all levels of users make decisions.

Introduction to Computers

The Internet and World Wide Web

Application Software

The Components of the System Unit

Input

Output

Storage

Operating Systems and Utility Programs

Communications and Networks

Database Management

Computer Security, Ethics, and Privacy

Information System Development

Programming Languages and Program Development

Computer Careers and Certification

Filters