Exam 14: Enterprise Computing

Publishing entities, such as news services, use ____ to keep Web sites up to date.

The overall technology strategy often is referred to as the ____________________ of a company.

A(n) ____________________ is a written plan describing the steps a company would take to restore computer operations in the event of a disaster.

Describe what a content management system is

Some people describe a(n) ____ as office automation.

A ____ is a program that assists in the management and tracking of all the activities in a business from start to finish.

A(n) ____________________ is a system that serves as a central repository for the tasks of the marketing functional unit.

____________________ are employees who are responsible for coordinating and controlling an organization's resources.

Figure 14-4 Enterprise resource planning systems like the ones shown in Figure 14-4 often serve as a basis for CRM .

Figure 14-3 A special type of DSS (decision support system), called a(n) ____, supports the strategic information needs of executive management.

A(n) ____________________ is an information system that enables employees to perform tasks using computers and other electronic devices, instead of manually.

Web services include traditional user interfaces, such as a Web page.

Management information systems evolved from ____.

Figure 14-3 An EIS like the one shown in Figure 14-3 typically uses internal data sources such as sales orders or inventory records.

Figure 14-1 In the calendar in Figure 14-1, showing a backup method strategy for a month, a(n) ____ copies only the files that have changed since the full backup.

A(n) ____ is an individual business activity.

A centralized approach to information systems usually increases the cost of maintenance and reduces manageability.

____ allows an engineer to modify a design more easily than before, as well as dynamically change the size of some or all of the product and view the design from different angles.

One of the first steps in the development of e-commerce was TPS , which originally was created to eliminate paperwork and increase response time in business transactions.

Explain what an emergency plan is, including a discussion of the information the plan should contain.