Question 1

Which data types are typically found in the operations management department?

Accepted Answer

A)  Manufacturing data, distribution data, and production data. 
B)  Sales data, customer data, commission data, and customer support data. 
C)  Employee data, promotion data, vacation data. 
D)  Investment data, monetary data, reporting data. 
A)  Manufacturing data, distribution data, and production data. 
B)  Sales data, customer data, commission data, and customer support data. 
C)  Employee data, promotion data, vacation data. 
D)  Investment data, monetary data, reporting data.

Question 2

Assume you are in the business of producing and selling milkshakes. If you could produce more milkshakes with the same input, what would happen to your productivity and profits assuming the price of your milkshakes remains the same?

Accepted Answer

A)  Increase in productivity, decrease in profits. 
B)  Increase in productivity, increase in profits. 
C)  Decrease in productivity, decrease in profits. 
D)  Decrease in productivity, increase in profits. 
A)  Increase in productivity, decrease in profits. 
B)  Increase in productivity, increase in profits. 
C)  Decrease in productivity, decrease in profits. 
D)  Decrease in productivity, increase in profits.

Question 3

Knowledge facilitators help harness the wealth of knowledge in the organization.

Accepted Answer

A) True 
 B)False

Question 4

Prescriptive analytics use techniques that create models indicating the best decision to make or course of action to take.

Accepted Answer

A) True 
 B)False

Question 5

Which activities belong in the accounting department?

Accepted Answer

A)  Records, measures, and reports monetary transactions. 
B)  Tracks strategic financial issues, including money, banking, credit, investments, and assets. 
C)  Supports the sales by planning, pricing, and promoting goods or services. 
D)  Relies on information from operations to understand inventory, place orders, and forecast consumer demand. 
A)  Records, measures, and reports monetary transactions. 
B)  Tracks strategic financial issues, including money, banking, credit, investments, and assets. 
C)  Supports the sales by planning, pricing, and promoting goods or services. 
D)  Relies on information from operations to understand inventory, place orders, and forecast consumer demand.

Question 6

Feedback is information that returns to its original transmitter and modifies the transmitter's actions. What would the original transmitter include?

Accepted Answer

A)  Input, transform, output 
B)  Input, transform, outnumber 
C)  Output, input, performer 
D)  Input, process, transform 
A)  Input, transform, output 
B)  Input, transform, outnumber 
C)  Output, input, performer 
D)  Input, process, transform

Question 7

Which of the following is considered a core driver of the information age?

Accepted Answer

A)  Fact 
B)  Goods 
C)  Competitive Intelligence 
D)  Data 
A)  Fact 
B)  Goods 
C)  Competitive Intelligence 
D)  Data

Question 8

If you were thinking about a home theater system which of the following represents the inputs?

Accepted Answer

A)  The DVD player, DVD movie, speakers, TV, and electricity. 
B)  Playing the movie including the audio through the speakers and the video on the TV. 
C)  A message stating that the disk is dirty and cannot be played. 
D)  Spinning the disk to play, pause, rewind, or fast forward. 
A)  The DVD player, DVD movie, speakers, TV, and electricity. 
B)  Playing the movie including the audio through the speakers and the video on the TV. 
C)  A message stating that the disk is dirty and cannot be played. 
D)  Spinning the disk to play, pause, rewind, or fast forward.

Question 9

What is Machine-to-machine (M2M)?

Accepted Answer

A)  A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention. 
B)  The extraction of information from data used to predict future trends and identify behavioral patterns. 
C)  A series of devices that connect directly to other devices. 
D)  Opportunities to change the way people purchase books. 
A)  A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention. 
B)  The extraction of information from data used to predict future trends and identify behavioral patterns. 
C)  A series of devices that connect directly to other devices. 
D)  Opportunities to change the way people purchase books.

Question 10

Which of the following represents the types of data commonly found in the finance department?

Accepted Answer

A)  Monetary data 
B)  Technology data 
C)  Production data 
D)  Employee data 
A)  Monetary data 
B)  Technology data 
C)  Production data 
D)  Employee data

Question 11

If you were thinking about a slow cooker as a system, which of the following represents the feedback?

Accepted Answer

A)  The uncooked ingredients. 
B)  The cooked food. 
C)  A light and timer indicating that the slow cooker is on "low." 
D)  The slow cooker running on "low" for 6 hours. 
A)  The uncooked ingredients. 
B)  The cooked food. 
C)  A light and timer indicating that the slow cooker is on "low." 
D)  The slow cooker running on "low" for 6 hours.

Question 12

The department within a company that performs the function of selling goods or services is called ________.

Accepted Answer

A)  Marketing 
B)  Sales 
C)  Finance 
D)  Operations management 
A)  Marketing 
B)  Sales 
C)  Finance 
D)  Operations management

Question 13

If you were thinking about a home theater system which of the following represents the process?

Accepted Answer

A)  The DVD player, DVD movie, speakers, TV, and electricity. 
B)  Playing the movie including the audio through the speakers and the video on the TV. 
C)  A message stating that the disk is dirty and cannot be played. 
D)  Spinning the disk to play, pause, rewind, or fast forward. 
A)  The DVD player, DVD movie, speakers, TV, and electricity. 
B)  Playing the movie including the audio through the speakers and the video on the TV. 
C)  A message stating that the disk is dirty and cannot be played. 
D)  Spinning the disk to play, pause, rewind, or fast forward.

Question 14

If you were thinking about a dishwasher as a system which of the following represents the process?

Accepted Answer

A)  The dirty dishes, water, and detergent. 
B)  The clean dishes. 
C)  The washing and rinsing. 
D)  The light indicating that the dishwasher is done. 
A)  The dirty dishes, water, and detergent. 
B)  The clean dishes. 
C)  The washing and rinsing. 
D)  The light indicating that the dishwasher is done.

Question 15

Which activities belong in the finance department?

Accepted Answer

A)  Records, measures, and reports monetary transactions. 
B)  Tracks strategic financial issues, including money, banking, credit, investments, and assets. 
C)  Supports the sales by planning, pricing, and promoting goods or services. 
D)  Relies on information from operations to understand inventory, place orders, and forecast consumer demand. 
A)  Records, measures, and reports monetary transactions. 
B)  Tracks strategic financial issues, including money, banking, credit, investments, and assets. 
C)  Supports the sales by planning, pricing, and promoting goods or services. 
D)  Relies on information from operations to understand inventory, place orders, and forecast consumer demand.

Question 16

The operations management department manages the process of converting or transforming resources into goods or services.

Accepted Answer

A) True 
 B)False

Question 17

Which data types are typically found in the accounting department?

Accepted Answer

A)  Promotion data, sales data, advertising data. 
B)  Employee data, promotion data, vacation data. 
C)  Investment data, monetary data, reporting data. 
D)  Transactional data, purchasing data, payroll data, tax data. 
A)  Promotion data, sales data, advertising data. 
B)  Employee data, promotion data, vacation data. 
C)  Investment data, monetary data, reporting data. 
D)  Transactional data, purchasing data, payroll data, tax data.

Question 18

Information is data converted into a meaningful and useful context. The truth about information is that its value is only as good as the people who use it. People using the same information can make different decisions depending on how they interpret or analyze the information.

Accepted Answer

A) True 
 B)False

Question 19

Knowledge assets reside within the minds of members, customers, and colleagues and include physical structures and recorded media.

Accepted Answer

A) True 
 B)False

Question 20

An overview of systems thinking includes input, process, output, and finances.

Accepted Answer

A) True 
 B)False

Exam 1: Business Driven Technology

Which data types are typically found in the operations management department?

Assume you are in the business of producing and selling milkshakes. If you could produce more milkshakes with the same input, what would happen to your productivity and profits assuming the price of your milkshakes remains the same?

Knowledge facilitators help harness the wealth of knowledge in the organization.

Prescriptive analytics use techniques that create models indicating the best decision to make or course of action to take.

Which activities belong in the accounting department?

Feedback is information that returns to its original transmitter and modifies the transmitter's actions. What would the original transmitter include?

Which of the following is considered a core driver of the information age?

If you were thinking about a home theater system which of the following represents the inputs?

What is Machine-to-machine (M2M)?

Which of the following represents the types of data commonly found in the finance department?

If you were thinking about a slow cooker as a system, which of the following represents the feedback?

The department within a company that performs the function of selling goods or services is called ________.

If you were thinking about a home theater system which of the following represents the process?

If you were thinking about a dishwasher as a system which of the following represents the process?

Which activities belong in the finance department?

The operations management department manages the process of converting or transforming resources into goods or services.

Which data types are typically found in the accounting department?

Information is data converted into a meaningful and useful context. The truth about information is that its value is only as good as the people who use it. People using the same information can make different decisions depending on how they interpret or analyze the information.

Knowledge assets reside within the minds of members, customers, and colleagues and include physical structures and recorded media.

An overview of systems thinking includes input, process, output, and finances.

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

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