Exam 8: Using Information Technology for Control and Coordination

____ provides a visual representation of the key drivers of an organization's success and shows how specific outcomes in each area are linked.

Describe the ERP systems.

The MIS is supported by the organization's transaction processing systems and by organizational databases.

Today, most companies with intranets have moved their management information systems, executive information systems, and so forth over to the intranet so they can easily be accessed by anyone who needs them.

____ are defined as the formal routines, reports, and procedures that use information to maintain or alter patterns in organization activities.

The evolution of organizational applications of information technology move from first-line to the top as follows:

An important aspect of integrated enterprise is:

Which of the following provides an unprecedented peer-to-peer communication channel, where people interact in an online community, sharing personal data and photos, producing and sharing all sorts of information and opinions?

Which of the following is a software program that presents key business information in graphical, easy-to-interpret form and alerts managers to any deviations or unusual patterns in the data?

Contrast the two approaches for codified knowledge management against two approaches for tacit knowledge management.

Effective control systems involve the use of feedback to determine whether organizational performance meets established standards to help the organization attain its goals.

Describe how interorganizational relationships can be affected by technology in business today.

What is "knowledge" and "knowledge management?"

What is the information reporting system? Give one example.

____ software uses sophisticated decision-making processes to search raw data for patterns and relationships that may be significant.

____ is based on monitoring and rewarding results, and managers might pay little attention to how those results are obtained.

How can information technology be used as a strategic weapon in business today?

Transaction processing systems facilitates decision making at the highest levels of management.

An extranet is an external communication system that uses the Internet and is shared by two or more organizations.

The process of continually measuring products, services, and practices against tough competitors or other organizations recognized as industry leaders is referred to as: