Question 1

The overall design of organization structure indicates all of the following except:

Accepted Answer

A)  work activities. 
B)  reporting relationships. 
C)  departmental groupings. 
D)  information systems. 
A)  work activities. 
B)  reporting relationships. 
C)  departmental groupings. 
D)  information systems.

Question 2

Integrator roles require excellent people skills.

Accepted Answer

A) True 
 B)False

Question 3

Would you personally rather join an organization structured by function matrix or product matrix? Why?

Accepted Answer

Personally, I would rather join an organ

Question 4

Liaison roles usually link four or more departments.

Accepted Answer

A) True 
 B)False

Question 5

-Reference Organization Chart 3.1. Which of the following is correct?

Accepted Answer

A)  The structure is divisional. 
B)  The structure is primarily functional. 
C)  The customer accounts section should be dissolved and made to report to marketing. 
D)  Hierarchical referral is the best means for coordination in this organization. 
A)  The structure is divisional. 
B)  The structure is primarily functional. 
C)  The customer accounts section should be dissolved and made to report to marketing. 
D)  Hierarchical referral is the best means for coordination in this organization.

Question 6

A liaison role exists when:

Accepted Answer

A)  there is direct contact between managers affected by a problem. 
B)  there is an exchange of paperwork about a problem. 
C)  a temporary committee composed of representatives form each department affected by a problem is formed. 
D)  a person located in one department had the responsibility for communicating and achieving coordination with another department. 
A)  there is direct contact between managers affected by a problem. 
B)  there is an exchange of paperwork about a problem. 
C)  a temporary committee composed of representatives form each department affected by a problem is formed. 
D)  a person located in one department had the responsibility for communicating and achieving coordination with another department.

Question 7

The horizontal structure organizes employees around core processes.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following mechanisms does not provide an improved degree of horizontal coordination and control?

Accepted Answer

A)  Information systems 
B)  Task forces 
C)  Hierarchical referral 
D)  Teams 
A)  Information systems 
B)  Task forces 
C)  Hierarchical referral 
D)  Teams

Question 9

All of the following are characteristics of a horizontal structure except:

Accepted Answer

A)  self-directed teams are the basis of the organizational design and performance. 
B)  people on the team are given the skills, tools, motivation, and authority to make decisions central to the team's performance. 
C)  the culture is one that is closed, untrustworthy, and non-collaborative, focused on individual accomplishments. 
D)  teams have the freedom to think creatively and respond flexibly to new challenges that arise. 
A)  self-directed teams are the basis of the organizational design and performance. 
B)  people on the team are given the skills, tools, motivation, and authority to make decisions central to the team's performance. 
C)  the culture is one that is closed, untrustworthy, and non-collaborative, focused on individual accomplishments. 
D)  teams have the freedom to think creatively and respond flexibly to new challenges that arise.

Question 10

List and give examples of two symptoms of structural deficiency provided in the text. Explain how an organization might cope with those two symptoms of structural deficiency.

Accepted Answer

Structural deficiency in an organization

Question 11

Which of the following is NOT a strength of a functional organization structure?

Accepted Answer

A)  Allows economies of scale within functional departments. 
B)  Is best with only one or a few products. 
C)  Enables in-depth knowledge and skill development. 
D)  Leads to customer satisfaction because product responsibility and contact points are clear. 
A)  Allows economies of scale within functional departments. 
B)  Is best with only one or a few products. 
C)  Enables in-depth knowledge and skill development. 
D)  Leads to customer satisfaction because product responsibility and contact points are clear.

Question 12

_____ refers to frequent, timely, problem-solving communication carried out through relationships of shared goals, shared knowledge, and mutual respect.

Accepted Answer

A)  Horizontal linkage 
B)  Reengineering 
C)  Relational coordination 
D)  Functional grouping 
A)  Horizontal linkage 
B)  Reengineering 
C)  Relational coordination 
D)  Functional grouping

Question 13

List and describe the conditions of the matrix structure.

Accepted Answer

Matrix structure is a type of organizati

Question 14

How can rules and plans serve as an information linking mechanism in organizations?

Accepted Answer

Rules and plans serve as an information

Question 15

All of the following are strengths of a divisional organization structure, except:

Accepted Answer

A)  it allows units to adapt to differences in products, regions, customers. 
B)  it involves high coordination across functions. 
C)  it centralizes decision making. 
D)  it is best in large organizations with several products. 
A)  it allows units to adapt to differences in products, regions, customers. 
B)  it involves high coordination across functions. 
C)  it centralizes decision making. 
D)  it is best in large organizations with several products.

Question 16

Which of the following is another strategy for increasing vertical information capacity and includes periodic reports, written information, and computer-based communications?

Accepted Answer

A)  Systematic integration of systems 
B)  Vertical information systems 
C)  Horizontal linkages 
D)  Vertical linkages 
A)  Systematic integration of systems 
B)  Vertical information systems 
C)  Horizontal linkages 
D)  Vertical linkages

Question 17

A full-time integrator such as a project manager has the various functional managers--finance, engineering, marketing--reporting to him or her.

Accepted Answer

A) True 
 B)False

Question 18

Rules and plans are lower on the ladder of mechanisms for vertical linkage than is adding positions to the hierarchy.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true concerning information in an organization?

Accepted Answer

A)  Information should flow horizontally, but not vertically. 
B)  Information should flow vertically, but not horizontally. 
C)  Structure should fit the information requirements of the organization. 
D)  It is not possible to give people too much information. 
A)  Information should flow horizontally, but not vertically. 
B)  Information should flow vertically, but not horizontally. 
C)  Structure should fit the information requirements of the organization. 
D)  It is not possible to give people too much information.

Question 20

The matrix structure:

Accepted Answer

A)  always keeps dual-authority relationships. 
B)  should be considered only in a stable environment. 
C)  is designed for use within a bureaucracy. 
D)  is known for its quality of centralization of key decisions for organizational control. 
A)  always keeps dual-authority relationships. 
B)  should be considered only in a stable environment. 
C)  is designed for use within a bureaucracy. 
D)  is known for its quality of centralization of key decisions for organizational control.

The overall design of organization structure indicates all of the following except:

Integrator roles require excellent people skills.

Would you personally rather join an organization structured by function matrix or product matrix? Why?

Liaison roles usually link four or more departments.

-Reference Organization Chart 3.1. Which of the following is correct?

A liaison role exists when:

The horizontal structure organizes employees around core processes.

Which of the following mechanisms does not provide an improved degree of horizontal coordination and control?

All of the following are characteristics of a horizontal structure except:

List and give examples of two symptoms of structural deficiency provided in the text. Explain how an organization might cope with those two symptoms of structural deficiency.

Which of the following is NOT a strength of a functional organization structure?

_____ refers to frequent, timely, problem-solving communication carried out through relationships of shared goals, shared knowledge, and mutual respect.

List and describe the conditions of the matrix structure.

How can rules and plans serve as an information linking mechanism in organizations?

All of the following are strengths of a divisional organization structure, except:

Which of the following is another strategy for increasing vertical information capacity and includes periodic reports, written information, and computer-based communications?

A full-time integrator such as a project manager has the various functional managers--finance, engineering, marketing--reporting to him or her.

Rules and plans are lower on the ladder of mechanisms for vertical linkage than is adding positions to the hierarchy.

Which of the following is true concerning information in an organization?

The matrix structure:

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters

Exam 3: Fundamentals of Organization Structure

The overall design of organization structure indicates all of the following except:

Integrator roles require excellent people skills.

Would you personally rather join an organization structured by function matrix or product matrix? Why?

Liaison roles usually link four or more departments.

-Reference Organization Chart 3.1. Which of the following is correct?

A liaison role exists when:

The horizontal structure organizes employees around core processes.

Which of the following mechanisms does not provide an improved degree of horizontal coordination and control?

All of the following are characteristics of a horizontal structure except:

List and give examples of two symptoms of structural deficiency provided in the text. Explain how an organization might cope with those two symptoms of structural deficiency.

Which of the following is NOT a strength of a functional organization structure?

_____ refers to frequent, timely, problem-solving communication carried out through relationships of shared goals, shared knowledge, and mutual respect.

List and describe the conditions of the matrix structure.

How can rules and plans serve as an information linking mechanism in organizations?

All of the following are strengths of a divisional organization structure, except:

Which of the following is another strategy for increasing vertical information capacity and includes periodic reports, written information, and computer-based communications?

A full-time integrator such as a project manager has the various functional managers--finance, engineering, marketing--reporting to him or her.

Rules and plans are lower on the ladder of mechanisms for vertical linkage than is adding positions to the hierarchy.

Which of the following is true concerning information in an organization?

The matrix structure:

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters