Exam 1: The Importance of Communication

In the United States, two out of three young adults check their phone

Communication channels influence

List the first four characteristics of competent communication, as described in the chapter.

Esmeralda gives speeches about financial responsibility. She speaks effectively to many different groups. She was a Wall Street banker many years prior to becoming a speaker, but she is now dissatisfied with how Wall Street does business. She is asked to speak to a group of Wall Street bankers, but having been one herself, she wonders what the point is. She gives her speech, but most of the audience doesn't get her main points. Based on what you've read, what might best explain why her speech was not effective?

According to the textbook, a person with the ability to balance assertiveness with good listening skills can be categorized as a(n)

How can social media be understood as a source of distraction? Discuss the reasons why this new communication context presents unique challenges to the independent formulation of an individual's own ideas.

Julian's ways of interacting with others and his system of values have altered since he started using social media heavily. This is best accounted for by the fact that social media

Andy tells Karen that she looks tired. Karen says, "What do you mean by that?" using an irritated tone. Andy tries to explain by describing what he meant, but Karen only gets more irritated. What common misconception of communication is this an example of?

An article in the print edition of a magazine is an example of _______ communication.

Instead of saying "I don't want to spend time with you," Kiara tells Katherine, "I can't make it tonight." What principle does this best illustrate?

The ability to imagine how someone might be reacting internally to a situation, even if they cannot express that reaction clearly, points to which facet of communication competence?

Social scientists call it _______ when two persons interact.

Which of the following statements about communication is true?

What is/are present in small group communication, but not in dyadic communication?

Ivan likes to make jokes and he often uses humor in his daily interactions. This approach to communication is usually effective for him. Ivan sees Dane at the market looking sad. After speaking with him, he finds that he recently lost a family pet. Ivan knows the feeling because he lost his pet hamster the month before. Ivan tries to cheer Dane up with his light-hearted humor, but Dane leaves feeling annoyed. From what we know, what best explains why Ivan was an ineffective communicator?

When two or more people agree to use the same word or term to refer to something, they will more likely have

A receiver's perceivable response to a message is

Which characteristic of competent communication describes how it can be loud, quiet, serious, humorous, and more?

You always check social media sites on your smart phone when you're paying for goods at the grocery store, and you don't care if others do either. One day, you do this and the man behind you thinks the way you are treating the cashier is rude. What communication competence with social media should you follow to avoid such reactions next time?

Sammy has some bad news to share with a friend. Instead of waiting to see her friend later that night, Sammy decides to just send her a text. Which tip for effective communication with social media would Sammy benefit from?